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Casa Velas

1,641 reviews
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Traveller (1747)
Room & Suite (741)
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Overview
  • Excellent87%
  • Very good8%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach club”(658 reviews)
“plunge pool”(126 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Offers from Casa Velas
Offers & Announcements: 🌼 Spring Offer 🌼
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Reviews (1,641)Write a Review
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All reviewsbeach clubplunge poolgrand class suitesister resortemiliano restaurantshort shuttle ridemain resortour honeymoonboutique hotelvista vallartalobby barhotel poolall inclusive resortan adults only resortaqua barspa servicesthe entire staff
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11 - 15 of 1,424 reviews
Reviewed 3 weeks ago via mobile

We were very excited to visit Casa Velas, and after staying at Casa Velas for 4 days we can definitely say it lived up to all our expectations. The entire staff provided excellent service and were very nice and attentive - from the stuff at...More

Thank Aphan415
Response from ManagerCVPV, Director General at Casa VelasResponded 3 weeks ago

Thank you for taking a few moments of your time to share with others just how much Casa Velas fulfilled your luxury needs. It indeed sounds like we were the perfect fit for your vacation dreams, and it pleases all of us to know that...More

Reviewed 3 weeks ago

From the moment we checked in to the check out, service and attention to guests' needs was #1 priority for staff. Beautiful grounds, good food and drink; everything well-maintained. Special mention to concierge Luis, supervisor Eduardo, and doorman Enrique who made our stay most enjoyable....More

Thank TomLuchetti
Response from ManagerCVPV, Director General at Casa VelasResponded 3 weeks ago

Thank you very much, Mr. Luchetti, for making Casa Velas your vacation setting this winter. We are proud of the young women and men that come to work each day with positive energy and who are willing to pass along their warm smiles and hospitality...More

Reviewed 4 weeks ago via mobile

This was the first time we stayed at an all inclusive resort... the property of the hotel itself is gorgeous although located on a small golf course and not on the beach. The ocean club does make up for it though and is a beautiful...More

3  Thank Winterfrozt
Response from ManagerCVPV, Director General at Casa VelasResponded 3 weeks ago

First, allow me to thank you for selecting Casa Velas as your January vacation setting. I am glad that one of the areas you enjoyed most was our Beach Club. Its luxurious openness, and pampered feeling, profoundly inspires in our guests a sensation of being...More

Reviewed 4 weeks ago

After a very challenging year, my husband and I were looking for somewhere to kick back and do nothing. Casa Velas was perfect. All of the staff went above and beyond to ensure that all our needs were met. The pool area is beautiful and...More

1  Thank PicaboCanada
Response from ManagerCVPV, Director General at Casa VelasResponded 3 weeks ago

It was our great pleasure to have provided you and your husband the perfect setting for some much-needed rest and relaxation. It certainly appears that your decision to come to Casa Velas was based on our reputation for applied services and warm hospitality. And we...More

Reviewed 4 weeks ago

You are greeted with "Welcome home". Well home was never like this. All inclusive and looked after so well you wish you never have to leave. Nothing is out of the question. Eat, drink and enjoy. Like to golf. OK.More

1  Thank johnpolegi
Response from ManagerCVPV, Director General at Casa VelasResponded 4 weeks ago

Thank you very much, John, for sharing with the world your enthusiastic appreciation for Casa Velas. You are just one of the latest to consider your visit as comfortable as being at home. Only this "home" has 150 dedicated attendants which include 15 housekeepers, 25...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Breakfast included
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 367 - US$ 605 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 367 - US$ 605 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms
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Traveller (1747)
Room & Suite (741)
Pool & Beach (409)
Dining (269)
Amenities (45)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
Ask a question
Cindy H
20 February 2018|
AnswerShow all 4 answers
Response from BobMain | Reviewed this property |
Rest assured picky poo, even if the resort is fully booked, it is peaceful and restful.
0
Votes
Lonny H
27 January 2018|
AnswerShow all 2 answers
Response from gerenciacv | Property representative |
Dear Lonny, Thank you very much for considering Casa Velas Boutique Hotel for your future visit to Sunny Puerto Vallarta. Allow me to inform you that in our base category that is the Master suite, there are no terraces or... More
1
Vote
Google Translation
Betty C
21 January 2018|
AnswerShow all 5 answers
Response from gerenciacv | Property representative |
Dear Betty, Thank you very much for chosing Casa Velas Boutique Hotel for your upcoming visit to sunny Puerto Vallarta. In answer to your question, Yes, in our all inclusive there is a percentage destinated to the... More
0
Votes
Google Translation
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12345648
Room Tips
"They are all good."
Read review
"The room was fantastic with a splash pool on our patio. The patio was right on the golf course fairway. A..."
Read review
"great room, spacious, great decor, and great service."
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"The small pool on the balcony rooms are not Jacuzzi and are not heated and the room did not have a tub inside..."
Read review
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