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Casa Velas

Travellers' Choice award winner
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Casa Velas
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1,529 Reviews from our TripAdvisor Community

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Showing 1,336: English reviews
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Whitchurch-Stouffville, Canada
Reviewed 5 days ago NEW

It has been a month now and my wife and I are still reminiscing about our stay at Casa Velas. It's difficult to find fault with anything they do. From the moment you arrive until the day you depart the people at Casa Velas bend over backwards to ensure your stay is the best it can be. I could go...

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Helpful?
Thank shawn f
ManagerCVPV, Director General at Casa Velas, responded to this review

Shawn, I can only imagine the warm memories that you and your lovely wife are still sharing ´til this day. Of course, one of the main reasons to take a vacation is to step back from the routine of the real world and feel yourselves transported to your paradise of choice, with a pampered service that allows you to feel...

A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

We had a wonderful 2 weeks at our favourite resort in Mexico. The staff are always amazing, lead by manager Karina, and supported by Jorges who is now a concierge, Cruz, Freddy, Benny, Bernardino, Alfredo and Ricardo. Each always tried to make our stay even better. At the Beach Club, Daniel and his crew were always helpful and very accommodating...

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Thank A TripAdvisor Member
ManagerCVPV, Director General at Casa Velas, responded to this review

Mr. & Mrs. Seeley, as director of Casa Velas I feel that my staff and I are the fortunate ones in having friendly and charming guests such as yourselves. Your love for the refined luxury that we offer, all within the tropical confines of the property, is very much apparent as noted and felt by my employees. I am glad...

Bellingham, Washington
Reviewed 1 week ago

A smaller resort that is not on the water but provides an excellent shuttle anytime requested to the beach 2 minutes away. The property is maintained extremely well. The staff we encountered were all very helpful, friendly, and courteous. We got the impression from the staff that they enjoyed working at the resort and went over and above the normal....

Review collected in partnership with this hotel
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1Thank pauvand
ManagerCVPV, Director General at Casa Velas, responded to this review

First of all, allow me to thank you for reserving with us at Casa Velas, and giving us the opportunity to demonstrate our commitment to luxury and warm hospitality. As you implied you felt that our staff enjoy working at the resort and serving you and all our valued guests, you couldn´t be closer to the truth. As we are...

Seattle, Washington
Reviewed 1 week ago

My husband and I just got back last night from 10 wonderful days at Casa Velas, a Boutique Hotel in Puerto Vallarta, Mexico.We have been vacationing down in PV for the last 16 years. I can say our best vacations down there have been the last 5 years while staying at Casa Velas,our home away from home. We are always...

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Thank footprintsrk
ManagerCVPV, Director General at Casa Velas, responded to this review

My staff and I feel very blessed to have such loyal, and refined guests such as yourselves reside with us. I believe that you have found your perfect niche in Casa Velas as it is truly your oasis of luxury when visiting Puerto Vallarta. One aspect that sometimes goes unnoticed is our perfect location. Nestled within the Marina Vallarta district,...

Sydney, Australia
Reviewed 1 week ago

My husband and I had 3 lovely nights at CV and feel it is very good value for money. Wonderful staff and gorgeous surroundings. A true Mexican feeling. Our room was a bit dark in the mornings because the light was blocked by outside trees so request a room with plenty of light. Otherwise it's great.

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Helpful?
Thank Marion B
ManagerCVPV, Director General at Casa Velas, responded to this review

Marion, I cannot thank you enough for traveling such a distance from Sydney, Australia to be our guests at Casa Velas. It is fulfilling for us to know that you found "very good value for money" which of course, made the journey that much more successful. I thank you also for your observation on the lack of morning light in...

Reviewed 2 weeks ago

Great 1st impression on our visit to Casa Velas. Won't be our last stay there. They treated my wife and I like a King and Queen from the get go. When checking in, they served us a refreshing tropical drink while seated next to an indoor pond by their concierge/ valet. Pleasant back ground music. Rooms were spacious and clean....

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Helpful?
Thank Ian D
ManagerCVPV, Director General at Casa Velas, responded to this review

Firstly, Ian, on behalf of all my staff I wish to congratulate you on your anniversary, and also thank you kindly for allowing us to host you for such a special occasion. As a team, we are truly pleased that you felt a special feeling of royalty during your check-in, and I believe that that was just your senses telling...

Oak Park, California
Reviewed 3 weeks ago

We just returned from another wonderful week at Casa Velas. This was our second time at this resort and definitely won't be our last. We completed a TripAdvisor review after our last stay and made a suggestion for them to have cool, wet towels in the gym. My first morning at the gym I looked around and found them. They...

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1Thank oakprk
ManagerCVPV, Director General at Casa Velas, responded to this review

As director of Casa Velas, I must say that we are the fortunate ones to have distinguished guests such as yourselves residing with us. Karina tells me that your warm personalities flow smoothly around those that you have contact with, my staff included. That is why it is such a pleasure to have you with us as frequent guests. You...

Scottsdale
Reviewed 3 weeks ago

Best resort in Puerta Vallarta, Mexico. From Hotel, service, food, experience,beach, spa outside your room..everything. A bit pricey, but worth every cent spent. This resort is all inclusive. I loved it !!

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Helpful?
1Thank Paul W
ManagerCVPV, Director General at Casa Velas, responded to this review

I am very pleased, Paul, that you found your vacation investment to be worth every cent and that all aspects of the experience were to your great satisfaction. And it is our hope that we will have the privilege to continue to serve you here in your "best" adult-only, all-inclusive option. Thank you for your kind words. Our fondest wishes...

Ottawa, Canada
Reviewed 3 weeks ago

our 8th visit to Casa Velas. They once again provided us with a most enjoyable vacation. Our room was very comfortable, clean and quiet. The food at Emiliano's was excellent as usual. All of our requests well dealt with quietly and promptly. The service everywhere was excellent. We would like to recognise those people who went the extra mile. Karina...

Review collected in partnership with this hotel
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Thank david3773
ManagerCVPV, Director General at Casa Velas, responded to this review

David, your continued presence in Casa Velas is something that we are honored with and will cherish. Your refined taste for luxury always reminds us that we are on the right path to providing all of our valued guests a truly extraordinary vacation experience complete with all the refined abundance that one can enjoy. The professional efforts of the staff...

Seaville
Reviewed 4 weeks ago

Second time here, last year Apr. this year again Apr. 16 thru 23rd. As we expected an absolute wonderful and relaxing time. From the airport pickup where they were all ready waiting for us thru the check in process extremely easy and relaxing which included a back massage while waiting. We were upgraded to a beautiful suite with a plunge...

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1Thank Bob D
ManagerCVPV, Director General at Casa Velas, responded to this review

Bob, my staff and I are very proud that you now consider Casa Velas as your go-to spot for luxury, all-inclusive living. As you are now veterans of the Casa Velas experience, you have come to know just what it means to be pampered with refined abundance and add to that our friendly, professional staff and I can certainly see...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 25,189 - ₹ 44,630 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
125 questions
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Questions? Get answers from Casa Velas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms in the main building better for absolute dead quite. I heard an occasional loud conversation late at night on 2nd floor.”
iand490, 9 May 2017 | Read review
“upper floor with a plunge pool is great”
BobD855, 29 Apr 2017 | Read review
“I recommend that if you have any particular room needs or wishes, contact the hotel before-hand to ensure that you get what you want.”
meihan93, 28 Apr 2017 | Read review
“We had a master suite with a plunge pool both times and absolutely love it!”
nwells3, 25 Apr 2017 | Read review
“There are no bad rooms”
Nmlois, 20 Apr 2017 | Read review
5 of 5
Bookit.com
US$ 421* /night
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TripAdvisorUS$ 419
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*Disclaimer
Prices are for 1 room, 2 adults
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