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Velas Vallarta

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Traveller (2550)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Platinum level
Velas Vallarta, from the award winning Velas Group, boasts a 10-acre beachfront location with views of the Sierra Madre Mountains in the distance. Located in the Marina Vallarta, one of the most exclusive areas of Vallarta-Nayarit, the resort is also just a few steps away from an 18-hole championship golf course. The center of activity is a lush tropical garden courtyard with three sparkling swimming pools, a cascading waterfall, swim-up bar and even a resident iguana.
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Property amenities
Pool
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free Internet
Free Parking
Breakfast included
Meeting Rooms
Tennis Court
Children Activities (Kid / Family Friendly)
Wheelchair Access
Bar/Lounge
Dry Cleaning
Airport Transportation
Public Wifi
Paid Wifi
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Heated pool
Outdoor pool
Breakfast Available
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Smoking rooms available
Microwave
Refrigerator in room
Minibar
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Good to know
HOTEL STYLE
Family Resort
Park View
HOTEL CLASS
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Special Offer:Package Deal
Reviews & more
4,013Reviews
3,323Photos
419Q+A
100Room tips
Traveller rating
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We have been a guest of this resort many times and that alone should tell you something. It is a resort that offers something for every age group (we have been there in the past with our pre-teen children and now as a retired couple, and plan to return with our entire family, in
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I will definitely be coming back to this resort again. Staff was very friendly and attentive without being overbearing. They were very patient all I practiced my normals nonexistent Spanish. The gardens at the resort absolutely beautiful with very well established trees. Reall
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Response from Luis A, Director General at Velas Vallarta
Responded yesterday
It was our great pleasure, Ester, to have had the opportunity to show off our majestic tropical gardens, and at the same time, practice with you some Spanish conversation. We feel that we are all ambassadors of this beautiful region, representing its beauty and culture for all tourists who grace us with their visit. And in saying that, I appreciate your valid comment on having my tour desk, and concierge department, up to date in all the local activities, customs, and holidays that make a trip to Puerto Vallarta a complete one. Thank you for sharing your glowing review with us. We wish you and your loved ones an excellent Holiday Season and a mild winter in Toronto. Take care. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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We had the most amazing time. My Girl Friend said it was the best trip of her life. We loved the facility, our room was the best ever. All personnel were very friendly and helpful. We very much enjoyed the room service to our deck, it was easy to find chaise lounges and service a
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Response from Luis A, Director General at Velas Vallarta
Responded yesterday
Bob, in reading your delightful comments, it certainly appears that you found all aspects of your Velas Vallarta Guest Experience to live up to your level of comfort. We have put to great use our years of hospitality experience to make our facilities, products, and services extremely guest-friendly. For example, you mentioned that your refrigerator was well stocked with drinks, etc, well our style and brand of all-inclusive means all-inclusive. Unlike other resorts, we do not place a service charge for same day refill. If you wish to have extra water, chips, beer delivered to your suite, 24/7, there is no extra charge. Just a friendly employee asking you: "Is there anything else I can do for you" That and many other areas of hospitality were perhaps the inspiration that enticed your girlfriend to mention that it was "the best trip" of her life. Thank you so much, Bob, for sharing with the TripAdvisor Community your reasons for returning. And you can be assured, sir, that on your next trip, you will see for yourself that our service philosophy is as consistent and guest-friendly as can be. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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I like to travel abroad and especially to Mexico but always return to stay at the same area and particular resort... Velas Vallarta Suites - Marina Vallarta!
Velas is located in the best area in all of Puerto Vallarta Tourist Zone. It is situated only about 5 to 7
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Response from Luis A, Director General at Velas Vallarta
Responded yesterday
Thank you kindly, Ken, for considering Velas Vallarta as your go-to resort for consistently fulfilled vacation experiences. We feel that we are the fortunate ones to have a wonderful person such as yourself honor us with your reservation. Mr. Lopez, the manager, has mentioned to me how relaxed and comfortable you feel during your visits with us. And as we are a guest-friendly resort that offers personalized attention, you can be assured that your satisfaction is our priority. On behalf of Gustavo and all the fine young women and men that you have befriended, I thank you for sharing with the world your fondness for the resort and all that it stands for. And I look forward to having the honor of meeting you in person at your earliest convenience. Until then, we wish you great happiness and prosperity during the Holiday Season. Thank you! LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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It was an incredible stay at Velas Vellarta. The service is just magically spellbounding experience. Right from our arrival the staff are very friendly helpful respectful and cooperative. They were always very proactive and maintaining excellent quality of hospitality. No wait ti
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Response from Luis A, Director General at Velas Vallarta
Responded yesterday
Thank you so much for taking the time to share your wonderful review on your recent Velas Vallarta guest experience. As you may have seen during your time with us, we have a large following of repeat guests who return each year for the exact reasons that you are describing. Our consistently proactive and friendly service along with the overall comfortable feeling that our ambiance transmits has placed its magical spell on you, and I hope that on your second visit to this Pacific paradise, you see and feel that our charm is not just a one-time occurrence; it's our philosophy. Thank you for entrusting Velas Vallarta to attend to your needs and expectations. We look forward to your swift return, but in the meantime, our best wishes go out to you and your lovely family for an excellent Holiday Season. Take care. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorVelas Vallarta
The Two Bedroom Family Suite at the Velas Vallarta
Professional photo exclusively commissioned by TripAdvisorVelas Vallarta
The Two Bedroom Family Suite at the Velas Vallarta
Professional photo exclusively commissioned by TripAdvisorVelas Vallarta
The One Bedroom Master Suite at the Velas Vallarta
Professional photo exclusively commissioned by TripAdvisorVelas Vallarta
The Deluxe Master Suite at the Velas Vallarta
Professional photo exclusively commissioned by TripAdvisorVelas Vallarta
The One Bedroom Master Suite at the Velas Vallarta
Previous
Hello, my kids (12 boy; 13 girl) love the resort, but are concerned that their won't be any activities for their age group. Can anyone with experience share their insight on what activities are going on?
Hola and thank you for your interest in Velas Vallarta. As previously mentioned, the resort does have a Kids club for children ages 5 - 12. It is very popular among youngsters. We also offer an array of sports activities such as beach volleyball, pool volleyball, soccer, and crazy games etc. In the evenings they will be able to enjoy different shows such as the Mexican Fiesta, Mexican folkloric ballet, Play Casino Night, etc. Donald Willis, Guest Services, Velas Resorts
1 vote
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Hi, I have a question for the studio room does it just have 2 single beds & a sofa bed? Is the sofa bed a double? Because when I put in 3 adults (my oldest son would be considered an adult due to his age) & 1 child in my search it comes up as the 2 single beds & a sofa bed. I'm not sure if that means my husband and I get the sofa while the kids get the beds? Thanks for your help!
Buenas Noches and thank you for your important question. Our studio suites offer an option of one King Size bed and a double sofa bed, or two Twin beds and a double sofa bed. Depending on your needs you can select either set-up. For more specific information on what is best for your family, please feel free to consult our web page and one of our travel experts will only be glad to assist you by inquiring in the "Contact Us" button. A representative will then promptly be available to answer your specific questions. Thank you for your interest in Velas Vallarta. We look forward to hosting you soon. Donald Willis, Guest Services, Velas Resorts
1 vote
Hello, do all of the 1BR Deluxe Suites have an ocean/pool view? I see two different 1-bedroom suites available (1BR Master and 1BR Deluxe). I know they both have a balcony/terrace but it's not clear if they both have ocean/pool view? Trying to choose between the two options before booking. Also, what are normal tipping practices? I know tips/gratuities are included in the all-inclusive package but do most people still tip the staff?
Thank you for your interest in Velas Vallarta and also for your important questions. Both of our one-bedroom suites styles have ocean a/o garden view, depending on which floor you are located. As you may have noticed, we are blessed to have the best tropical gardens in Puerto Vallarta and for the best ocean view, I will recommend that you put "high-floor" as a request at the time of reserving. Gratuities are indeed included in your reservation payment. However, if you feel that you have received exceptional service, please feel free to leave an extra, optional tip directly with the employee. Thank you again for researching Velas Vallarta. We are at your service before, during, and after your vacation experience. We look forward to hosting you soon! Donald Willis, Guest Services, Velas Resorts
1 vote
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which section of the hotel is less noisy in the evening? We go to bed early and don't want to be bothered by evening entertainment or disco music. Also we are foodies so are def interested in knowing the quality of food. Is it good? Does it get repetitive with only 2 restaurants for dinner? Is it difficult to make reservations for them?
Buenas tardes, Francesca and greetings to you in Toronto. Since our lobby bar and shows are located in the lobby, I would suggest one of the side wing buildings. Although the bar is open until 12 am and the Mariachi music is lively, you may wish to ask your travel consultant to place that request. We do have two restaurants that have rotating menus and buffets each evening for dinner. There is also our Crepe Station available until 9 pm and our included 24-Hour Suite service as well to select from. Thank you for your important questions and for your interest in Velas Vallarta. We are at your service. Donald Willis Guest Services Velas Resorts
1 vote
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If we don’t have the all inclusive and want to eat or order drinks do we sign to our room? Is there a package we can get for breakfast only?
You can leave an open line of credit at the reception desk just as one would in all major hotels. Breakfasts can be purchased by signing the charge to your suite and paying upon your departure. Donald Willis, Guest Services, Velas Resorts
1 vote
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"Ask for a higher floor. Building 3 lets you watch the sunset, while Building 4 gives you a better view of the sunrise and the city."
"They are all good but the ones to the front look out on the activities like volleyball etc."
"Enjoy Breakfast on the balcony with excellent room service."
"We were in building number two, very quiet and a great view of the pool"
"All rooms have pool/ocean view."
Previous
PRICE RANGE
US$ 279 - US$ 849 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
velas vallarta hotel puerto vallartavelas vallarta suite hotelvelas vallarta suite puertovelas vallarta resortvelas vallarta puertoclub velas vallartavelas vallarta suite resort
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
345
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