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Hotel Mercurio

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8 Jan9 Jan
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
An intimate, friendly mid-priced hotel with 5-star service serving the Mexican national and international LGBT travel market. 28 Rooms (up to 4 persons in some rooms), Pool with poolside bar. Popular Happy Hour
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Property amenities
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Breakfast included
Multilingual Staff
Outdoor pool
Room Service
Airport Transportation
Laundry Service
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
Quirky Hotels
Reviews & more
100Room tips
Traveller rating
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This was our third time in PV and our first at this property. From now on this will be our go to hotel every time. It is by no means fancy or high end. So if that’s what you are looking for then you’ll be disappointed. It is however very clean and comfortable. The air condi
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Response from cristpd, Owner at Hotel Mercurio
Responded 1 week ago
Wow! Thank you so much! Nothing, and I mean NOTHING makes my day more than knowing we have exceeded our guests' expectations and helped them to create wonderful and unforgettable memories in Puerto Vallarta. We want to ensure that every one of our guests feels like family and looks forward to coming home to Mercurio!
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This was my second stay with the Mercurio family, yes family. All the hugs and smiles as coming home. Housekeeping, cooks,front desk are all top notch. Bartenders Briam and Jorge always a friendly smile and
great service.
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Response from cristpd, Owner at Hotel Mercurio
Responded 1 week ago
Thank you Jim C.! You really summed up how we feel about, well, all of this. We are all family (chosen family!) at Mercurio, and that includes our staff, and you, our cherished visiting family! And we always want to make you feel like family, coming home!
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This place is so well located for the beach, restaurants, the bars, the malecon and the theaters. All very walkable. It's like visiting family every year as the same friendly and capable staff welcome you with smiles and hugs. Highly recommend. Breakfast is included and cooked
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Response from cristpd, Owner at Hotel Mercurio
Responded 4 weeks ago
Thanks so much for the great review! We may not be the fanciest hotel in Vallarta (and certainly not the most expensive), but we put a lot of effort into making sure your expectations are met or exceeded, that you always feel that Hotel Mercurio gives you a great value for the price, and that we are a part of making your vacation unforgettable! We look forward to seeing you again!
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Great location. Frendly and gracious staff. Extensive cooked breakfast. Many rooms open onto the pool which can be loud and continue until late so you might want to insist on one of the quieter street facing rooms. Hotel could use dusting out, etc., but my room was clean.
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Response from cristpd, Owner at Hotel Mercurio
Responded 22 Oct 2018
Thank you for your helpful comments! We're wondering about, "Hotel could use dusting out, etc., but my room was clean." Could you be more specific? If we're missing something, we need to know what that might be. Glad your room met your expectations for cleanliness. Appreciate any specifics you might recall. You can email us at reservations@hotel-mercurio.com. Thanks again!
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Location, location, Location!!!
Close to everything, breakfast was delicious and this place is FUN!! Its not fancy but the friendly staff make up for it! Anything you need just ask front desk, Sweet people working here!
My room was very clean and quiet with nice cold a/c.
I don’
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Response from cristpd, Owner at Hotel Mercurio
Responded 17 Oct 2018
Thank you, Fernando! We're so happy that you had a great vacation! Hope to see you again soon!
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Professional photo exclusively commissioned by TripAdvisorHotel Mercurio
The Superior King Room at the Hotel Mercurio
Professional photo exclusively commissioned by TripAdvisorHotel Mercurio
The Queen Room at the Hotel Mercurio
poolside king room (#105)
Are there any restrictions about non-guests going to guestrooms?
Just to add to what the other guys said, the staff look after you, if you have hooked up with an undesirable or dodgy guy, they won’t let him in. If ur companion is refused entry there is probably a very good reason for it.
0 votes
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I think I saw mentioned that there are laundry facilities. Are these on site or do you send your clothes out. Thanks in advance for all the helpful answers.
We do not have laundry facilities available for guest use. But we do your laundry FREE OF CHARGE, only asking that you tip the housekeeping staff member who does your laundry. We know of no other hotel anywhere that offers free laundry service. But that is part of our commitment to making your stay the very best it can be.
1 vote
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Does the hotel provide beach towels?
Yes, of course! At no charge.
1 vote
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Is the water and the ice at the hotel purified?
I have not heard that this hotel pureifies their tap water further. I wash and brush my teeth with tap water, and have never had trouble with almost a dozen visits. The hotel provides bottled water in your room daily, plus every room has a fridge with a small freezer. Ice (hielo), along with drinks and snacks, is available very cheaply at every Oxxo, which is almost two per block. Plus there is an onsite bar, water and soda at the front desk, and food service onsite. you will be fine.
2 votes
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Could you possibly tell me about the noise level from the pool and bar, how late it lasts, and if there are some rooms to ask for where the noise would be minimized? Thanks very much. Richard G
Music is off at 10:30 PM... the bar closes between 10:30 and 11 PM so that it is quiet... and Alfonso, the night receptionist/security guard is pretty strict about loud talking in the pool area (which is open 24 hours) late at night... he's polite but firm because the guests right to quiet is respected.
0 votes
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"It is a bit loud during the day so you may want to request a room on the street side if this bothers you. Very quiet at night."
"By the street if you don't like bar music, but that is off by 11 (except coming from neighborhood establishments)"
"ask for quiet room"
"3rd floor King rooms on street side the best!"
"quieter rooms are on 2nd and 3rd floors"
US$ 108 - US$ 160 (Based on Average Rates for a Standard Room)
mercurio hotel puerto vallartamercurio puerto vallarta
MexicoJaliscoPuerto Vallarta
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