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Park Royal Los Tules

543 reviews
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Traveller (376)
Room & Suite (111)
Pool & Beach (48)
Overview
  • Excellent34%
  • Very good39%
  • Average13%
  • Poor6%
  • Terrible8%
Travellers talk about
“seven pools”(14 reviews)
“time share”(40 reviews)
Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
2.5 Star Hotel
All hotel details
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Reviews (543)Write a Review
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All reviewsseven poolstime shareroyal holiday clubthree bedroomfull kitchengrocery store across the streeton site restaurantocean viewdel soltennis courtsrci exchangeliving roomhotel zonea short bus ridetimeshare presentationmaid service was excellentsecond week
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1 - 5 of 376 reviews
Reviewed 1 week ago

We stay at Park Royal Los Tules regularly. The staff is great from VIP reception at the airport and free transportation. Everyone is helpful and friendly and greet us with "Welcome Home". The units are old style Mexico with colorful tile and are cleaned daily....More

Review collected in partnership with this hotel
Thank Carrie L
Response from Guillermo H, Director General at Park Royal Los TulesResponded 1 week ago

Good Afternoon, Thank you for choosing Park Royal Los Tules Resort. We appreciate your feedback and your comments regarding your recent stay. Our guest's satisfaction is a priority for us and We are pleased you enjoyed your stay and found the rooms, staff, surroundings and...More

Reviewed 1 week ago

Spent 3 weeks at Los Tules and had a wonderful time. Saw whales in the ocean on 4 different days. Food was great at the restaurant and the sun felt good while we tanned at the different pools. Our friends that came With us were...More

Review collected in partnership with this hotel
Thank Alvin M H
Response from Guillermo H, Director General at Park Royal Los TulesResponded 1 week ago

Good Afternoon, Thank you for choosing Park Royal Los Tules Resort. We appreciate your feedback and your comments regarding your recent stay. Great to know you saw whales, amazing ! Our guest's satisfaction is a priority for us and We are pleased you enjoyed your...More

Reviewed 1 week ago

Los Tules staff were excellent as always. Rooms always clean and neat. Restaurant excellent. RHC staff TERRIBLE. The Royal Holiday Club staff have absolutely lost their customer focus and treat guests as if the guests work for them. PRESENTATIONS are everything to these people and...More

Review collected in partnership with this hotel
Thank keithbJ2804AW
Response from Guillermo H, Director General at Park Royal Los TulesResponded 1 week ago

Good Afternoon, Thank you for choosing Park Royal Los Tules Resort. We appreciate your feedback regarding the Staff, Rooms and Restaurant. We will have a meeting with the project management and sales team in order to pass your comments regarding the customer service improvement. Our...More

Reviewed 2 weeks ago

This was my third stay at Los Tules, always through an owner of Park Royal resorts. Upon arrival, it was discovered that we and others had not unit to stay in. The PR took a large unit that was not in their system but owned...More

Thank Fran C
Response from Guillermo H, Director General at Park Royal Los TulesResponded 1 week ago

Good Afternoon, Thank you for choosing Park Royal Los Tules Resort. We appreciate your feedback and your comments regarding your recent stay. We are very sorry to hear that we did not exceed your guestroom expectations, unfortunately we had different changes that affected the allocation...More

Reviewed 2 weeks ago

We have returned to Los Tules many years. We always enjoy the casual atmosphere, the incredible staff and beautiful surroundings. Those who prefer high-end luxury may prefer other resorts. For us, the low-key environment and gorgeous grounds make it a perfect place to relax and...More

Review collected in partnership with this hotel
Thank Lori0124
Response from Guillermo H, Director General at Park Royal Los TulesResponded 2 weeks ago

Good Afternoon, Thank you for staying at Park Royal Los Tules Resort. We appreciate your feedback and your comments regarding your recent stay. Our guest's satisfaction is a priority for us and We are pleased you enjoyed your stay and found the rooms, staff, surroundings...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Beachfront
Bar/Lounge
Room Service
Spa
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Spa
Tennis Court
Details
Price range
US$ 94 - US$ 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Top resorts Hotel in Puerto Vallarta
#29 Spa Hotel in Puerto Vallarta
#38 On the Beach Hotel in Puerto Vallarta
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 94 - US$ 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Top resorts Hotel in Puerto Vallarta
#29 Spa Hotel in Puerto Vallarta
#38 On the Beach Hotel in Puerto Vallarta
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (376)
Room & Suite (111)
Pool & Beach (48)
Dining (16)
Questions & Answers
Ask a question
josie7bonin
23 August 2017|
AnswerShow all 2 answers
Response from waggonerj | Reviewed this property |
the studio has a small kitchen, one bed,and a full bathroom. It isn't really spacious but I have friends who stay in a studio for a week each year until their larger condo is available.
0
Votes
MICHStAlbert
13 August 2017|
AnswerShow all 7 answers
Response from Karen P | Reviewed this property |
We like buildings 5 and 6 as they are close to the restaurant. But we also like Building 19 and 20 on the Fiesta Americana side of the resort. That side of quieter with a very large heated pool.
1
Vote
familycintron
5 June 2017|
AnswerShow all 5 answers
Response from Lester Z | Reviewed this property |
Yes, they make beach and pool towels available, but it's kind of weird how you get them. The front desk will give you special cards you then use to go to the towel booth that is in a building near the front desk. It's in the... More
0
Votes
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12345617
Room Tips
"Loves our maid Angelica! she did a fantastic job cleaning our unit every day. Spotless!"
Read review
"Could use a decorating update."
Read review
"We wanted for nothing. The Los Tules staff were excellent and worked very hard every day to ensure guests..."
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"Good luck as there seems to be no actual choice that is accommodated."
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