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Sheraton Buganvilias Resort & Convention Center

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Sheraton Buganvilias Resort & Convention Center
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3,514 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Buganvilias Resort & Convention Center
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Showing 2,438: English reviews
Burnaby, Canada
Reviewed 1 week ago

Spent the week of April 1-8 there with family and friends for my sisters wedding. There was about 24 of us in total. The resort itself was lovely, i had no complaints. The food was great, the service was wonderful! The pool was a nice size and also had a shallow part for the kids. The service around the pool...

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Helpful?
1Thank Dee229
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Dee229 Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sheraton. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We value your detailed suggestions as our guest’s feedback is truly important for us and...

Langley, Canada
Reviewed 1 week ago

Service was absolutely wonderful and the facility is kept very clean. It's a huge hotel/convention centre so there's a lot of activity but we didn't mind that. Pool areas were great. Rooms were very spacious and we found the bed comfortable. Food selections were adequate. It was better than our last all-inclusive in Cabo. Buffet had numerous items to choose...

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Helpful?
Thank langley77
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear langley77 On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent visit to Puerto Vallarta. We highly appreciate your gracious comments here and have shared it with our team, with...

Toronto, Canada
Reviewed 1 week ago

Stayed at the resort for 5 days for our honeymoon, and absolutely loved everything about the place! The room, views, service, everything was excellent. Being a muslim couple, we were a little worried about not having many options for food as we do not eat meat. but the variety in food was amazing...from vegetarian dishes to seafood, everything tasted good!...

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Helpful?
Thank aksemahkhan
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear aksemahkhan We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sheraton. We are overjoyed to read that you’ve enjoyed your stay, especially the facilities, location, food and service. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities....

Reviewed 1 week ago via mobile

This was the first time in Puerto Vallarta, and the room was nice as well as the view. The club lounge was convenient and the champagne welcome was a nice touch. The beach wasn't the best swimming beach, it was just too rocky so it made walking around uncomfortable, which sort of puts the club Beach area to shame if...

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Helpful?
Thank Tri N
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Tri N On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent visit to Puerto Vallarta. We truly appreciate your overview since this allows us to know our highs and...

San Antonio, Texas
Reviewed 1 week ago

The hotel is within walking distance to restaurants and downtown. Miriam Gomez is an additional asset to this hotel. She is very knowledgeable, friendly and should probably be in guest relations. If you visit the hotel ask for Miriam, you will glad you did.

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Helpful?
Thank juskek2
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear juskek2 We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sheraton. We are glad to hear your experience with the hotel was excellent, that service received was friendly and professional, like Miriam Gomez that gave you a friendly service. Please feel confident to reach us prior your next visit at...

Houston, Canada
Reviewed 1 week ago

the rooms were clean we had a balcony which was great!!food was great at all restaurants ,staff was awesome and friendly, the pool bar staff see Alonso,Mieguel,Rafa,Gamalie,Jorge,tony and Benjamin made it to be a great time!!! we will be back. the location is great for walking around and close to go to shopping.

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Helpful?
1Thank wanundsen
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear wanundsen We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sheraton. We are glad to hear your experience with the hotel was excellent and the service received was friendly and professional, like Alonso,Miguel, Rafa, Gamalie, Jorge, Tony and Benjamin, that made memorable your last stay. We look forward to have...

Santa Clarita, California
Reviewed 1 week ago

We enjoyed the full attention and care that we received from the excellent staff. It is a short walk to the boardwalk area and the pool, beach, bars, and food were all excellent. We were treated with kindness and respect and the weather was wonderful.

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Helpful?
Thank jrkoczman
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear jrkoczman Thank you for taking the time to write and share your recent experience at Sheraton. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Sheraton brand standards. Your feedback has been shared...

Reviewed 1 week ago

the room was clean, great view of the ocean, we didn't have a balcony but it was still a great room, lots of space. We stayed with the all inclusive package, the service was fantastic, the restaurants were great, well worth the money for the all inclusive. we were able to order from a menu or use the buffet, we...

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Helpful?
Thank Sheila N
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Sheila N It is a pleasure to read through such a detailed overview of your visit to Sheraton. We sincerely appreciate the time invested on writing this review. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service, location and facilities. We have strived to deliver...

Boston, Massachusetts
Reviewed 1 week ago

Arrived here on April 13th with an All-Inclusive package and a Garden view room for myself, wife and two daughters Upon arriving I inquired about an upgrade and was offered a deal I could not pass even though it was peak season. The check in process was seamless, the front desk people made our arrival start off in the right...

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Helpful?
Thank JCarrera70
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear JCarrera70 We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Thank you for sharing your feedback with us. We are glad to hear your experience with the...

Winnetka, Illinois
Reviewed 1 week ago

The rooms and venues were extremely clean and constantly upgraded. The staff: concierge, manager, restaurant staff always helpful. Jose Manuel our available bell boy was a delight. We were there at a very busy time(February) but they seemed to accommodate everyone's needs and remember their guests.

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Helpful?
Thank shervina710
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear shervina710 Thank you for choosing Sheraton name as your host and taking the time to share your experience with us. We highly appreciate your gracious comments here and have shared it with our team, with a special mention to Jose Manuel. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free Internet
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 7,196 - ₹ 16,511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#10 Top resorts Hotel in Puerto Vallarta
#16 Spa Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#17 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buganvilias Resort & Convention Center staff and other travellers.
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Questions? Get answers from Sheraton Buganvilias Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the first three floors have terraces.”
langley77, 20 Apr 2017 | Read review
“We chose "garden view" but we could still see the ocean, it was amazing!”
aksemahkhan, 20 Apr 2017 | Read review
“Higher floors offer better views.”
juskek2, 20 Apr 2017 | Read review
“balcony suite”
wanundsen, 20 Apr 2017 | Read review
“Make sure to get a room with a view over the ocean and pool.”
jrkoczman, 19 Apr 2017 | Read review
5 of 5