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Barcelo Puerto Vallarta

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Barcelo Puerto Vallarta
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4,201 Reviews from our TripAdvisor Community

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Showing 3,432: English reviews
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Edmonton, Canada
Reviewed yesterday NEW

We enjoyed our stay at the Barcelo. As always, when staying at Barcelo's, we upgraded to the Premium Level and enjoyed some of the benefits provided. The rooms are spacious and clean and we had a fantastic view of the ocean. The Premium lounge was a bit of a disappointment as it was often dirty, out of glasses and always...

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Helpful?
Thank annerobert2017
Stony Plain, Canada
Reviewed 3 days ago NEWvia mobile

Was a great first vacay for my family of 5. We've gone ourselves many times but the first time with the kids. It was a beautiful property and all the lush surrounds made it feel wonderful. We've stayed at other hotels and it's nice but the trees and surrounds make it feel like paradise for sure. Only down fall would...

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Helpful?
Thank kristieannem
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Kristi I really appreciate you taking the time to share with us your experience, thank you for pointing out all the positive aspects you have found, It is our commitment to provide excellent services and offer memorable experiences to our valued guests, I am glad we have achieved our goal with you. On other hand I really appreciate your...

New York City, New York
Reviewed 4 days ago NEW

Each day we were greeted with a smile and by your staff. The dining and restaurant personnel were very pleasant. we notice Magali Rodriguez, Luz Diaz, Leticia Cruz and Cesar Castro had coffee in hand ready to serve. All hard workers. It was our first time to this resort.

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Helpful?
Thank revisitmexico
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel....

Vancouver, Canada
Reviewed 5 days ago NEW

I've stayed at this Barcelo five times in the past four years. So, obviously it has been one of my favorite vacation spots! Pros: - Spacious, beautiful suites - Staff is friendly and helpful - Buffet food is great! - Enough activities to keep you busy - Tony's restaurant is just across the street. You'll want to go there, their...

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Helpful?
1Thank Anastasia H
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Anastasia Firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. It would honor us immensely to...

Orange County, CA
Reviewed 5 days ago NEW

I had previously stayed at the Barceló property in Cabo San Lucas and loved it. This hotel is very, very nice. The food is excellent and the grounds are kept immaculate. It is a bit different from the Cabo property. We upgraded and paid for premium status and we found the concierge in the premium lounge not nearly as helpful...

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Helpful?
1Thank Molly3259
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Molly The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. We lament hearing that the service provided at Premium Level concierge fell short of your expectations. Our staff's professional service is a point of pride for us and we are quite disappointed to hear...

Milwaukee, Wisconsin
Reviewed 1 week ago via mobile

I stayed for 3 nights and had a blast. The property is kept very clean, all the staff I encountered were very nice. I didn't feel like the place was overcrowded and there was always space on the beach with chairs, it was difficult getting umbrellas but we didn't really care for them. The beach was kept very clean, it...

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Helpful?
1Thank Brandon C
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Brandon We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Puerto Vallarta hotel with us and Tripadvisor readers. It’s our commitment to provide an excellent service to our customers in every step...

Chula Vista, California
Reviewed 1 week ago via mobile

This hotel is a must stay in Puerta Vallarta !! Food was on spot, drinks flowed at the pool and we had guest everyday joining us at the pool (Iguanas) they come out and eat leaves all day long !! 5 star fun !!

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Helpful?
Thank kennyolson76
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Kenny First thank all I would like to thank you for the praising review you shared following your recent visit to Barceló Puerto Vallarta and are delighted to read that we were able to match your expectations. Thank you for pointing out the positive aspects you have found at the resort, It’s great to know that you truly enjoyed...

Reviewed 1 week ago via mobile

The weather was great. The room was nice. But was not very happy with the service or getting them to fill the little fridge in the room. Would not pay for premium there. Trying to book for supper was a joke. Always told it was booked. I had to call manager so my hubby and I could enjoy the la...

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Helpful?
Thank Kathy Z
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Kathy We first would like to thank you for choosing our Barceló for your holidays in Puerto Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. On other hand I’m happy to...

Reviewed 1 week ago via mobile

Nice place in the outskirts. Food is great but the place is small( cruise ship might be bigger). Staff is amazing and make sure you get the green juice in morning. The place has a small beach but it is not croweded. Food is great in local Puerto Vallarta. Especially seafood. Mexico is a clean place so don't worry that...

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Helpful?
Thank Rajiv M
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Rajiv I really appreciate you took some of your time to share your comments and get feedback about your experience in your recent visit to Barceló Puerto Vallarta. Our commitment is and will be continue to offer memorable experiences for our guests at each visit, and we pretty please know that we achieved our goal with you. Thank you...

Calgary, Canada
Reviewed 1 week ago

We went for during break 2016 and loved it so we thought we would return for 2017. The food was great and the staff friendly enough, the service was not near as good as the previous year. Upon booking, I realized that our flight got in very early in the morning and contacted the hotel to make sure we would...

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Helpful?
2Thank jillandarie
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest First than all thank you for share with us your comments, I feel truly sorry that we could not fulfill your expectations as a five star resort. We regret your feelings about the service you received in your second visit at this your home Barceló Puerto Vallarta. I really appreciate your suggestions in the areas you observed we...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. ... more   less 

Additional Information about Barcelo Puerto Vallarta

Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 11,406 - ₹ 27,968 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Puerto Vallarta 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, BookIt.com, Hotels.com, Barcelo, Hotwire, Travelocity, TripOnline SA, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Barcelo Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Jolla Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
La Jolla Puerto Vallarta
Puerto Vallarta La Jolla De Mismaloya
Barcelo De Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Hotel Style:
#14 Top resorts Hotel in Puerto Vallarta
#20 Spa Hotel in Puerto Vallarta
#21 Luxury Hotel in Puerto Vallarta
#27 On the Beach Hotel in Puerto Vallarta
#27 Romantic Hotel in Puerto Vallarta
#29 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Puerto Vallarta staff and other travellers.
336 questions
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Questions? Get answers from Barcelo Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoy having two baths and two separate rooms in the suite. Great for families.”
revisitmexico, 24 Apr 2017 | Read review
“anything with an ocean view but it comes with a cost.”
Molly3259, 23 Apr 2017 | Read review
“Love that they offer family suites. Totally worth the extra money.”
jillandarie, 17 Apr 2017 | Read review
“Tower 2 afternoon shade”
LisaHill1959, 14 Apr 2017 | Read review
“Building 2”
WOlf12_11, 12 Apr 2017 | Read review
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