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The Westin Resort & Spa, Puerto Vallarta

5.2 km from Puerto Vallarta centre
  • Pool
  • Free Parking
  • Fitness centre
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1 room, 2 adults, 0 children
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Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
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1,719 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Resort & Spa, Puerto Vallarta
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Showing 1,455: English reviews
Tel Aviv, Israel
Reviewed 31 December 2012

They made a mistake with our reservation plus Internet signal all over is bad. Prices are very high and anything else like breakfast, Internet and even coffee machine in the room is extra charge. Location is 20 min. Way with a taxi from city center so... I Will not be back.

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Helpful?
2Thank eee21189867
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you very much for your valuable feedback. We are working in our internet services and at this moment we are providing free WI-FI by the lobby as an alternative to our guests. We definitely appreciate your comments and work on it to provide a better service. Our very best regards Eduardo Ballesteros General Manager

Walla Walla, Washington
Reviewed 31 December 2012

We were only able to spend 4 nights there, but they were fabulous! The view of the pools and the bay from our room was amazing and so relaxing. We were able to stay on the 12th floor and purchased the pkg with Breakfast and a reception at evening time. That alone cinched this as one of the nicest places...

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Thank Hunter26
Mexico City
Reviewed 31 December 2012

We got there for three days before a convention and we were welcomed with a no-room-available greet from the front desk, the hotel was almost empty and I find it hard to believe that there were no rooms available for us. Service, food and recreation was good, as well as the location, very convenient and close to the airport.

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Thank Ernesto A
Vancouver, Canada
Reviewed 27 December 2012

We just returned from PV yesterday and spent 6 nights at the Westin Resort at the Marina. Our room was great. The pool area spotless and lovely. Most of all the service was outstanding. Anything we contacted Service Express about was looked after within ten minutes!! Gillian at the front desk was more than helpful. Would recommend this hotel in...

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2Thank Rosey383
Olympia, Washington
Reviewed 22 December 2012

At this time, the hotel is being renovated. We got a room in the first floor with a King bed in the tower that was supposedly already finished. Well, they forgot the shower. There was one on the wall of the bathtub but no curtains, so no way to take a shower without flooding the whole room. We asked to...

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3Thank chuck g
cristina_castillo, Director General at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, First of all I would like to apologize for the inconvenience during your stay in our hotel. Your feedback is very valuable and important to us in order to improve our services. We definitely work on those issues and hope to have the opportunity to show you the difference. My very best regards Eduardo ballesteros General Manager

Chapala, Mexico
Reviewed 22 December 2012

The property is very well maintained and includes a large pool area. Prices are low in early December before the beginning of the seasonal rush. Our deal included a terrific buffet breakfast each day and pay for two, get three nights accommodation. The hotel is located in the marina area, at least 10 km from downtown but you can hop...

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Thank elpavorealblanco
Reviewed 7 December 2012

We just got back from the puerta Vallarta westin and loved this hotel, we enjoyed the spacious pool the spa and gym The delicious breakfast buffet was great and also the pool side service was also good We met some nice people that work for the westin such as Noe at the lobby bar, Pedro the bellman and Patricia pool...

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Thank falco79
Calgary, Canada
Reviewed 5 December 2012

This Hotel is ok but needs reno's the rooms are very outdated and really showing there age. They were painting the pink in the Lobby and hall ways. But they should be doing the rooms instead. Restaurant prices are crazy expensive. Go to the Marina and eat at Victor's. Happy hour prices are high but do-able. Staff is good, but...

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Thank aldersyde
Vancouver
Reviewed 4 December 2012

My husband and I brought our 14 month old son to this large and beautiful resort. They were painting the buildings but they were so organized that you hardly even noticed the extra workers. The food was delicious and we loved the pool and beach. Oh, and the sunsets were incredible! Also, with the marina just across the street there...

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1Thank Liz_TVancouver
Madison, Wisconsin
Reviewed 25 November 2012

This is a nice hotel in an attractive setting. We have used this property on several occasions over the last eight years and would like to use it again but won't. With each passing year, this hotel seems to be more interested in catering to local parties (especially weddings) which the hotel allows to play ridiculously loud music until 2...

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Helpful?
4Thank John G
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, Thank you very much for your valuable feedback. I understand your feeling about the noise during your stay in our hotel and I would like to share with you that we are changing our outdoor venues policy for events to avoid this type of experience to our guests. Our very best regards Cristina Castillo Director of Sales and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Resort & Spa, Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 7,980 - ₹ 22,063 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Resort & Spa, Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Westin Resort And Spa Puerto Vallarta
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#11 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#17 Spa Hotel in Puerto Vallarta
#20 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort & Spa, Puerto Vallarta staff and other travellers.
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Questions? Get answers from The Westin Resort & Spa, Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the porters (guys up front) what the cab prices are before you get into the cabs for the best deal!”
 of 5 bubbles ChicagoClay, 18 Feb 2017 | Read review
“Starwood Club level rooms are good value”
  • 11th Floor
  • 11th Floor
 of 5 bubbles sandersesq, 16 Feb 2017 | Read review
“Ask for higher floor (8 and higher)”
 of 5 bubbles Hockeytv, 15 Feb 2017 | Read review
“Book the "Royal Beach Club" rooms. Upper floors and good imentities.”
 of 5 bubbles Clarky1966, 15 Feb 2017 | Read review
“All the rooms are quiet and most I believe have a balcony with some what of an ocean and pool view.”
 of 5 bubbles ilananewemail, 13 Feb 2017 | Read review
5 of 5