We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Westin Resort & Spa, Puerto Vallarta

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Resort & Spa, Puerto Vallarta
The Westin Resort & Spa, Puerto Vallarta
Panoramas (20)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,726 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Resort & Spa, Puerto Vallarta
See the most recent reviews
Showing 1,462: English reviews
Grand Junction, Colorado, United States
Reviewed 8 April 2013

We took our two kids over spring break and were delighted with our stay at the Westin. Although the hotel is aging, it was very well maintained and very clean. There were hotel maintenance people everywhere constantly cleaning, trimming, pruning etc. The restaurant was good and the hotel was very kid friendly. Most other people there were young families from...

 Report
Helpful?
Thank Greg H
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Greg, Family vacations are always an adventure and we are glad it was a delight for you all, good memories are never forgotten. Thank you for your positive and friendly feedback and we hope to have your family back with us again as soon as possible, on behalf f the staff I extend our best wishes and thoughts for...

Seattle
Reviewed 8 April 2013

The Westin is a good choice for a quality hotel chain. The Westin Puerto Vallarta is showing its age, but the facility is clean and well kept. The "Royal Beach Club" option is a good choice to ensure you get on the top two floors. The buffet breakfast in the Beach Club is adequate for a light breakfast. The afternoon...

 Report
Helpful?
3Thank Bill D
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Bill, All of the comments and suggestions we receive are being reviewed and taken into account to enhance our hotel and better satisfy, or surpass, our guests’ needs. The comments you have left us are an opportunity for us and will reinforce the strong points of our service while strengthening the rest! Best wishes for this bright New Year....

Rohnert Park, California
Reviewed 5 April 2013

First of all, when you arrive at the airport, do not pay more than 50 pesos to take a taxi to the Westin Resort and Spa in Puerto Vallarta. Also, do not tip the taxi driver. If the hotel would let you know this in advance (they could put this information on your reservation), it would be very helpful. Pros:...

 Report
Helpful?
1Thank lgj2017
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, Thank you for your helpful review, we are pleased to know that your vacations were great and thank you for being a SPG member. The taxi fares are different when you are taking a cab from the Airport into town because they have a monitored system. We hope to see you again at the Westin Resort & Spa...

Puyallup, Washington
Reviewed 1 April 2013

First, I would like to qualify this review by saying that I am a long time Starwood Platinum member; staying up to 100 nights a year in Starwood hotels. I have seen from stellar to really bad in the Starwood chain. This, ironically, is my first review on Trip Advisor (because I rely on this website so much myself). There...

 Report
Helpful?
4Thank David L
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear David, Our team at the Westin PV would like to thank you for your preference, and of course for your excellent feedback. Gabriela Franco is an excellent front desk manager and is always willing to help; our master concierge Josefina Ortega is very knowledgeable regarding Puerto Vallarta and its surrounding area and knows almost all there is to know...

Niagara on the Lake
Reviewed 29 March 2013

Go to the beach and find Fernando or call his cell 044-322-147-0860. He's usually on the beach by the hotel first thing in the morning or around 4 p.m. Just ask any of the Mexicans who are selling things. He's a delightful, amusing fun tour guide with a twin engine outboard that seats eight with a Bimini cover for sun...

 Report
Helpful?
1Thank Susan M
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Susan, Puerto Vallarta has many delightful experiences and tours, we are glad that you were able to enjoy the boat charters that Vallarta has to offer and hope to see you next time here in your home away from home. Regards, Cristina Castillo Director of Sales

Los Angeles, California
Reviewed 29 March 2013

Just returned from the Westin Puerto Vallarta with family and I had a decent stay. I must say that I agree with some of the other reviewers about the need of updating of the hotel and it's facilities. We had a "honeymoon suite" which had spectacular views of the bay, mountains and night lights. There was a hot tub on...

 Report
Helpful?
1Thank SnapDragon777
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, We are happy to hear that our service standards were up to par with your expectations and met all of your needs, our hotel has been undergoing renovations yet considering the size these are completed in sections, there are many projects underway to improve our facilities and every aspect of our product and I hope that you will...

Reviewed 29 March 2013

We travelled to Puerto Vallarta from March 15 to March 22, 2013. We were greeted by the friendly hotel staff right away. We checked in and went to our room. The room was on the 8th floor and had a gorgeous view of the pools and the ocean. We had an all-inclusive package which included literally everything except the spa...

 Report
Helpful?
1Thank Usatravel12
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, Thank you for your comments, we are happy to hear positive feedback from our guests! You are always welcome in your second home away from home the Westin Puerto Vallarta and we hope to see you again soon, until then take care. Kind Regards, Cristina Castillo Director of Sales

Chicago, Illinois
Reviewed 28 March 2013

The pool is great, and the pergolas area are even better, although expensive. The rooms are in need of renovation and modernization at a standard pace. Not all rooms (of the same level) are in the same condition, so on one stay you have new phone, on another you have old phones,etc. Plus the internet connection can be a hassle...

 Report
Helpful?
Thank Hgmnz
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear Guest, Thank you for your input, we are updating at a steady pace our facilities and there are many details that our guests help us to keep in check, we will be informing the areas in charge of such details of your feedback. I am glad you enjoyed our facilities, food, Puerto Vallarta itself and of course our service,...

Anchorage, Alaska
Reviewed 27 March 2013

We had an absolutely amazing stay at the Westin PV. The property is located on the beach in Marina area; really close to the airport, taxi from the airport was 180 peso about 15 US dollars or if you don’t have much luggage, walk out of the airport over the bridge and take local yellow cab for only 50 peso...

 Report
Helpful?
2Thank mdoody
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, We are happy to learn that you enjoyed your stay in our hotel, The Westin Resort & Spa, Puerto Vallarta. Our location is wonderful; we are just 5 minutes away from the airport and 20 minutes away from downtown. As you have mentioned there are a lot of places by the Marina that you can enjoyed such restaurants,...

Los Angeles, California
Reviewed 25 March 2013

I just returned from a stay there. I was in room 914. My room had a great view of the bay. Service is absolutely awesome. Staff was very helpful, and their recommendations were always 100% accurate, like where to go to breakfast and things to do. Pedro the bellman was an absolute pleasure. He and the rest of the group...

 Report
Helpful?
1Thank doubler71
cristina_castillo, Director of Sales at The Westin Resort & Spa, Puerto Vallarta, responded to this review

Dear guest, We are delighted to learn that you enjoyed your vacation in our resort, we appreciate your preference. Pedro is our Westin ambassador, he provides personalized service and his attitude is fantastic; we are very lucky to have him as a part of our team. Remember that The Westin Resort and Spa is your new home in Puerto Vallarta....

1,730 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1167)
Viewed
Hotel & Grounds (231)
Viewed
Pool/Beach Area (214)
Viewed
View from Room (114)
Viewed
Bathroom (20)
Viewed
Dining (49)
Viewed
Family/Play Areas (8)
Viewed
Room/Suite (128)
Viewed
Business Centre/Function Rooms (2)
Viewed
2:15
Videos (1)
Viewed
Other (400)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (548)
Viewed
Amenities (68)
Viewed
Beach (29)
Viewed
Deluxe Room (Bay and Ocean View) (33)
Viewed
Grand Deluxe Room (38)
Viewed
Grand Suite (62)
Viewed
Honeymoon Suite (64)
Viewed
Pool (42)
Viewed
Dining (63)
Viewed
The Hotel (79)
Viewed
Two Story Suite (70)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (2)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Puerto Vallarta hotels
1.3 km away
Hilton Puerto Vallarta Resort
Hilton Puerto Vallarta Resort
#33 of 125 in Puerto Vallarta
2,332 reviews
6.4 km away
Los Arcos Suites
Los Arcos Suites
#26 of 125 in Puerto Vallarta
474 reviews
4.6 km away
Buenaventura Grand Hotel & Great Moments All Inclusive
Buenaventura Grand Hotel & Great...
#23 of 125 in Puerto Vallarta
2,266 reviews
Show Prices
Show Prices
Show Prices
6.4 km away
Playa Los Arcos Hotel Beach Resort & Spa
Playa Los Arcos Hotel Beach Reso...
#28 of 125 in Puerto Vallarta
2,303 reviews
0.9 km away
CasaMagna Marriott Puerto Vallarta Resort & Spa
CasaMagna Marriott Puerto Vallar...
#8 of 125 in Puerto Vallarta
2,900 reviews
2.1 km away
Villa del Palmar Beach Resort & Spa
Villa del Palmar Beach Resort & ...
#22 of 125 in Puerto Vallarta
2,175 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Resort & Spa, Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 7,977 - ₹ 22,590 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Resort & Spa, Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, HotelsforEveryone, Hotels.com and Jetsetter so you can book your The Westin Resort & Spa, Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Resort And Spa Puerto Vallarta
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#11 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#17 Spa Hotel in Puerto Vallarta
#17 Luxury Hotel in Puerto Vallarta
#20 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort & Spa, Puerto Vallarta staff and other travellers.
51 questions
Ask a question

See all questions (51)

Questions? Get answers from The Westin Resort & Spa, Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better”
 of 5 bubbles jenigiri, 22 Feb 2017 | Read review
“high floors better view”
 of 5 bubbles JanCHAV, 22 Feb 2017 | Read review
“Ask the porters (guys up front) what the cab prices are before you get into the cabs for the best deal!”
 of 5 bubbles ChicagoClay, 18 Feb 2017 | Read review
“Starwood Club level rooms are good value”
  • 11th Floor
  • 11th Floor
 of 5 bubbles sandersesq, 16 Feb 2017 | Read review
“Ask for higher floor (8 and higher)”
 of 5 bubbles Hockeytv, 15 Feb 2017 | Read review
5 of 5