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Westin Resort & Spa Puerto Vallarta

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Westin Resort & Spa Puerto Vallarta
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1,649 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Resort & Spa Puerto Vallarta
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Showing 1,393: English reviews
Anchorage, Alaska
Reviewed 4 weeks ago via mobile

Location, Location, Location. Right across from the marina. Easy walking distance to the marina plaza area with all the restaurants and shops. Strategically located further north taking advantage of the sea breeze. Hotels closer to town without that breeze seem 10 degrees hotter. Overall I have nothing but good things to say about my stay at the PV Westin. The...

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Helpful?
Thank Mtaylor000
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Mtaylor000, Thank you for your valuable feedback. We are more than happy to know you enjoyed your stay with us and we were happy to be of service. As you said we are strategically located were we can take advantage of the sea breeze. We do hope to see you very soon. Until then. Best regards, General Management

Guadalajara, México
Reviewed 4 weeks ago via mobile

Great hotel and great service as usual from any SPG Hotel. Just this time it wasn't as good as usual but everything fine. This time the bathroom wasn't as clean as usual and the suite wasn't assigned to us as asked on my SPG platinum membership. The hotel feels a little old.

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Helpful?
Thank GuillermoGH
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear GuillermoGH, Thank you for your valuable feedback. We are happy to hear you enjoyed your stay. We are sorry to hear about the bathrooms and suite. Be sure we will be looking into the issue. Best regards, General Management

Los Angeles, California
Reviewed 4 weeks ago via mobile

This place is old and moldy, literally. I'm an SPG Platinum member so we are on the 14th floor with a "view". Room is awful, old, sticky from outdated air conditioning. The bed sheets feel like sand paper. Don't stay here, find a better option.

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Helpful?
Thank Steve S
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Steve S, Thank you for your valuable feedback. We will be addresing your suggestions about our instalations. Best regards, General Management

San Blas, Mexico
Reviewed 5 weeks ago

More hotel than I need...just a personal preference....great for a convention...I prefer old town...the staff at the Westin are fantastic...I huge hotel for the country to run..food so so...beds were amazing...quiet...pool side...a great I vacation spot if you do not want to be submerged in Mexico culture...this is a spa..please visit the romantic zone while you are there

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Helpful?
Thank dfrench2015
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear dfrench2015, Thank you for your valuable feedback. We know you had a great time at our wonderful Resort & Spa and we would love for you to come back and enjoy our heavenly bed once more and the realaxing pool side. Best regards, General Management

Chihuahua
Reviewed 30 October 2016 via mobile

Located in Vallarta's Marina, 10 minutes from the airport and 20 minutes from both downtown and Nuevo Vallarta, this is a great option to stay and relax without paying a high rate. The hotel design is very nice and you can enjoy great views from top floor and the restaurant. The staff is not the best but there are some...

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Helpful?
Thank Signore_Colomo
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Signore_Colomo, Thank you for your valuable feedback. As you mentioned we are located at Vallarta´s Marina and we are perfecctcly placed within a few minute drive to the airport, downtown and Nuevo Vallarta. We look forward to your next visit at this your home away from home. Best regards, General Management

LaGrange
Reviewed 29 October 2016

terrific location away from the bustle of the city and traffic. Perfect for a get away for a family or conference. Beach and pools are on the property. Pools are big with 4 areas to swim. Two of the pools have their own food/bar facilities.

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Helpful?
Thank VladoLaGrange
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear VladoLaGrange,, Thank you for your valuable feedback. As you mentioned we are perfectly located at away from the bustle of the city as you said. We look forward to your next visit at this your home away from home so you may enjoy once more our facilities and beautiful pools. Best regards, General Management

Reviewed 24 October 2016

This is a big resort hotel, we were there in low season (October) and we have nothing to complain about. 3 pools, several restaurants, a small private beach. Stay in a top story room for a fantastic view. The thing that impressed me the most is the service, they really do an excellent job, especially considering that this is not...

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Helpful?
Thank B A
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear B A, We appreciate the time you took to write a review of your stay with us at your home away from home. We are always looking forward to satisfy our guests and yes we are located perfectly within a 10 minute walk to the Marina and a 15 minute drive to down town. Stay well and my best...

Calgary, Canada
Reviewed 21 October 2016

Highly recommend this hotel. The grounds, public spaces and rooms are all beautiful. And the staff are outstanding, right from Rolando at the front desk who made our stay extra special, to Angel in the Grand Beach Club who was so welcoming, to the wonderful staff poolside. We loved it all and want to go back.

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Helpful?
Thank amcdo1997
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear AMCDO1997, Thank you for booking at our and now your beloved hotel. We will be awaiting your return. I will most definitely pass on your appreciation to them. Best regards, Eduardo Ballesteros

Atlanta, Georgia
Reviewed 19 October 2016

I had a wonderful visit to this resort. Beautiful grounds, great customer service, delicious food by the ocean and at Arrerifes, a seafood & steakhouse. The top floor had an amazing view. My complaints were that the building was under construction and no advance notice was provided about the noise. As a minor issue, I wanted to enjoy the beach...

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Helpful?
Thank Alexis D
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear Alexis, Thank you for your feedback we are glad to know you had a great time and everything from the ground to customer service and food was great. Our most sincere apologies for the noises. We hope to see you back soon and let me tell you there are no constructions going on in our resort now so you...

Erie, Pennsylvania
Reviewed 14 October 2016

The Westin was wonderful. We were there for my nephew's wedding and they coordinated the whole wedding and reception. The Westin itself was a great place to stay. I would recommend this resort to any going to Puerto Vallarta

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2Thank erRN4
Eduardo B, General Manager at Westin Resort & Spa Puerto Vallarta, responded to this review

Dear erRN4, Thank you for your valuable feedback and your recomendation to our and now your home away from home, we hope to see you back soon. Best regards, Eduardo Ballesteros

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Westin Resort & Spa Puerto Vallarta

Address: Paseo de la Marina Sur No. 205 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 7,827 - ₹ 25,048 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Resort & Spa Puerto Vallarta 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Resort And Spa Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Hotel Style:
#12 Top resorts Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#16 Spa Hotel in Puerto Vallarta
#20 On the Beach Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#27 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Westin Resort & Spa Puerto Vallarta staff and other travellers.
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Questions? Get answers from Westin Resort & Spa Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can upgrade the junior suite is worth it!”
 of 5 bubbles cocokac, 3 Dec 2016 | Read review
“Know what you want on vacation...culture or luxury.....the hotel is total luxury with great service....”
 of 5 bubbles dfrench2015, 1 Nov 2016 | Read review
“ask for highest floor for best view of ocean”
 of 5 bubbles VladoLaGrange, 28 Oct 2016 | Read review
“Upgrade to the Grand Beach Club or the jacuzzi room - you won't be sorry”
 of 5 bubbles amcdo1997, 21 Oct 2016 | Read review
“The 14th floor rooms have an amazing view!”
 of 5 bubbles AlexisDawn77, 18 Oct 2016 | Read review
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