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San Marino Hotel

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San Marino Hotel
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684 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Denver, Colorado
Reviewed 5 days ago NEW

The location right on the beach in the Zona Romantica cannot be beat. The pools are nice. Didn't participate in the all inclusive option, however the food and drink options didn't look to be amazing. They hosted a surprise NYE party with great food, drinks and entertainment. It was a definite surprise and made for the start of a great...

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Helpful?
Thank Andrew L
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, thank you for giving us a review about your experience with us, we aprecciate it, we are really happy to know that you had a great time at the NYE event we will be working to get better and have this event every year. Also thank you for your comments about the food and rooms we will work on...

Washington DC, District of Columbia
Reviewed 1 week ago

No WiFi in rooms (advertised as free). Mattress was worse than an old sofa bed. No outside guests allowed anywhere in hotel. Air conditioning was intermittent, room was stifling. Molding ceiling tile in bathroom was falling down.

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Helpful?
Thank streff_ronnie
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, we aprecciate the time you took to give us your review, we apologize for the bad expierence you had with us, we will work on the things you mention, is important to us that you have a wonderful time here and enjoy your vacations. Thank you for your comments, Warm regards.

Reviewed 1 week ago

I went to Puerto vallarta for Xmas vacations and i stayed in san marino hotel My stay in the hotel was quite nice ,i stayed on 7th floor which is much better if you dont want to hear kids screaming in the morning,actually its a good value for money and is next to beach and is at walking distance from...

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Helpful?
2Thank Cherry P
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, thank you for giving us a review about your expierence in San Marino, we appreciate your time and we will work on the points you mention to give you a better service. We hope we can serve you again here, in your second home in PV.

Reviewed 2 weeks ago via mobile

This place is no more than a 2 star. I give it that bcs it's prime location. However if you are looking for anything that you want to feel clean and secure in, this is not the place. It's old, and very run down. It clearly needs a lot of work and maintenance that is not being done. We tried...

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Helpful?
1Thank Traci S
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

We appreciate the time you took to give us your review, we will work on the points you mention so we can offer you a great expierence. Thank you and we hope we can serve you again. Warm regards.

Lake Tahoe, NV
Reviewed 3 weeks ago

In 20+ years of traveling and staying in hotels I have never stayed at a worse hotel. The only people that could be marginally pleased with this hotel must not have of had much travel experience or are on an extreme budget. If you are on a budget, there must be better values. The rooms were dirty, the beds were...

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Helpful?
2Thank Mark H
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

We appreciate the time you took to give us your review. We apologize for the inconvenient, the bracelet is for security, also there are things we can do to make this a better experience, your opinion is important to us and we will work on the points you mention. Warm regards.

Reviewed 4 weeks ago via mobile

Stayed for 7 nights all inclusive. Food is great, service is excellent, friendly people, and security is very good. Close proximity to the water and the Pier. If you r in a tight budget then this place is good. This is an old building so dont be suprise about the bed, plumbing, and elevator. Otherwise if you will be out...

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Helpful?
2Thank Jake T
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, we appreciate that you share with us your experience in San Marino, thank you for your comments, we will be working to get better and give you a great experience, hope you visit us again. Warm regards.

Chihuahua, Mexico
Reviewed 19 September 2016 via mobile

I stayed here in Sept 2016 for 4 days with my wife and 4 year old boy. I'll will start by saying that this is a regular 2-3 stars hotel. When first arriving we had a hard time finding parking space, there's no parking other than the normal street sides parking, the bell boys had 2 spaces for dropping baggage...

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8Thank smirandaMEX
Portland, Oregon
Reviewed 4 August 2016 via mobile

A/c was terrible. Poor water pressure so bad showers. Slow and complicated check in. Generally well below par. Plusses were great view and location. There was sand on the floor which didn't after cleaning. This hotel seems to be focused on low cost family all inclusive deals and not on the individual. This was a last minute walk in after...

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3Thank colin f
Winnipeg, Canada
Reviewed 8 June 2016 via mobile

We booked this place because of the location , it's close proximity to the restaurants and bars . If you can get past the pigeons flying around the eating areas and off the tables then you'll be fine. This is probably the dirtiest hotel I've ever stayed at , the 3 stars in Cuba put this place to shame ....

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6Thank Beamer_59
AR
Reviewed 18 May 2016

I was at San Marino for five days in Sept. 2015. The standard room we had had a great view of the city and a great view of the bay. The rooms were clean, sparse and exactly what we expected. Maid service was excellent. We were AI since it was only $6 more each for the 5 days, and had...

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Helpful?
2Thank skt54

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Concierge
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Located in Puerto Vallarta, one of the most beautiful and romantic cities on the Pacific Coast of Mexico. The hotel is nestled on the beautiful beach of Playa los Muertos, with a wonderful atmosphere and tradition surrounded by hand craft shops, discotheques, and just a short walk from town. San Marino Hotel features 165 light and airy guestrooms including 25 spacious Junior Suites with all the amenities you need to relax and enjoy in a peaceful ambience.Come to San Marino Hotel where you will be greeted by our friendly staff and enjoy sunshine days and a vacation experience to treasure forever! ... more   less 

Additional Information about San Marino Hotel

Address: Rodolfo Gomez 111 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 3,277 - ₹ 55,021 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Marino Hotel 3*
Number of rooms: 165
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Also Known As:
San Marino Puerto Vallarta
Hotel Style:
#34 Spa Hotel in Puerto Vallarta
#54 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from San Marino Hotel staff and other travellers.
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Questions? Get answers from San Marino Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They said they had rooms with queen beds, but they were sold out for the two nights we were there. The twin beds were small.”
 of 5 bubbles G2348DCandrewl, 11 Jan 2017 | Read review
“Don't book period.”
  • Ceiling tile molding and falling down
  • Mold on walls
 of 5 bubbles streff_ronnie, 8 Jan 2017 | Read review
“Higher floors have quieter rooms”
 of 5 bubbles cherryp29, 5 Jan 2017 | Read review
“Upgrade as much as you can afford. Mountain view rooms are only doubles, city view are kings. Ocean view likely best and biggest rooms.”
 of 5 bubbles Z7875GSmichaelw, 26 Apr 2016 | Read review
“Jr. Suites are very roomy (1 large bedroom with balcony) and large bathroom”
 of 5 bubbles davidjoanbrown, 5 Apr 2016 | Read review
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