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San Marino Hotel

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San Marino Hotel
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702 Reviews from our TripAdvisor Community

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Showing 415: English reviews
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Edmonton, Alberta
Reviewed 4 days ago NEW

If you are looking for a hotel that is clean of mold and layers of grout, hiding mold, this is not the place for you. The bathrooms are disgusting. Besides the mold and dirt (which is impossible to clean), the shower door opens into the shower. Not to worry though, there will likely not be a lot of hot water,...

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Helpful?
Thank MarySummer
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

We appreciate the time you took to give us your review, regarding your good memories from our staff we will make it extensive to them. We apologice for your bad experience in San Marino, you help us to be better, we will work on all the points you mention to give you a wonderful stay. Hope we can serve you...

Duluth
Reviewed 6 days ago NEW

We stayed for three weeks on an all inclusive deal. Great value, very good crew, great location. Food was most of the time good; breakfast-excellent, Lunch and Dinner O.K. drinks at restaurant good, by the pool great !!! Try a dirty monkey :) Room was O.K. issues with A/C that the personnel eventually fixed (3 days OFF and ON, trying...

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Helpful?
Thank Alex L
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, we aprecciate the time you took to give us a comment and for sharing with us your expierence. We are really happy to give you the best experience, it's a pleasure to us to serve you, thank you for your comment. And we will work on the points you mentioned. We will wait for you here at your home...

Regina, Canada
Reviewed 6 days ago NEW

This was our 7th stay at this wonderful hotel. What can I say the Staff is Awesone, From the Owner , right to the cleaning lady. they go out of their way to make your stay the best. Walking in the Hotel you are greeted by Luis and he says Welcome Home. and it is just like we have returned...

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Helpful?
Thank sabre652016
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello thank you for your preference and for share this with us, is a pleasure to us to serve you and give you a wonderful experience, we are always so happy to see you back in San Marino, thank you for beign part of this family. See you here! And always Welcome Home!

Seattle, Washington
Reviewed 6 days ago NEW

I hesitated booking here because of some of the reviews but the San Marino is not a bad place to stay. The food was very good, typical buffet, but you could always find something. Breakfast had made to order eggs & omelets, plus fresh fruit, pancakes etc. Just remember it is buffet...and gets tiresome after a few days. The advantage...

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Helpful?
Thank jones4664
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello! thank you for sharing with us your experience. We are happy to know you had a great stay and that you liked San Marino, we want to give you a better experience so we will discuss with the manager about this situation you mention. Thank you for your preference.

Reviewed 1 week ago

This older style hotel was nice, clean and friendly. The only real let down was dinner was hit and miss. Sometimes quite good and others only okay. But the way we were treated by everybody made up for that. We wanted to try out local establishments too, so those were the days we did. I do wish the WIFI worked...

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Helpful?
1Thank David C
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello! thank you for your comment, we like to hear your opinions about your stay at San Marino, we are really happy to know you had a great experience and that everyone treated you very well, you're part of the San Marino family, we will work on what you mention about the food and the wi-fi. Thank you so much...

Reviewed 1 week ago via mobile

The hotel has very close access to the beach as well as many restaurants convenience stores shopping and the boardwalk. The room was clean and when I opened the door I could see the beach just beyond the pools. The pools were clean and the area very tidy. The best part was a wonderful massage the can be accessed via...

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Helpful?
1Thank Andrea H
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, we appreciate the time you took to give us your review. Tank for sharing your experience, we will be very happy to have you here again at San Marino. Warm regards.

Vancouver, Canada
Reviewed 1 week ago

Just returned from a 2 week stay at the San Marino Hotel and I can highly recommend this hotel. I may be slightly biased as it is the third year that I have stayed at the San Marino and have enjoyed all of my stays. The staff at the San Marino are very accommodating and that includes the front desk,...

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Helpful?
Thank Larry P
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, thank you so much for your review and for sharing with us your experiencie at San Marino, it make us really happy to know that you enjoy your stay and that is the third year you've been here with us, thank you for your preference. See you here next year at your house in Puerto Vallarta. Have a wonderful...

North Plains, Oregon
Reviewed 2 weeks ago via mobile

In the process of remodeling Dining area was primitive Location was excellent , staff was great . Gay destination hotel . Pool is tiny . Place right in the beach we spent our time at the Beach and ate from the small beach side eateries . San Marino was an accidental booking ! But it worked well .

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Helpful?
Thank Humphryw
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello thank you so much for giving us a review, we are happy to know you enjoyed your stay at San Marino, hope we can serve you again. Warm regards.

Hamilton Ontario
Reviewed 3 weeks ago

Not what it used to be!! Nothing has changed with the property itself. Still has the same great staff (some of the best I've met), same hard beds, same decor on the entire property. Place is spotless! But, it is true, you can not beat the location. It is very central to everything you could think of doing. The food...

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Helpful?
Thank Jace898
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, thank you for sharing with us your expierence at San Marino! and thank you for your preference, we like to know all of your opinions so we can se what we need to improve, we really aprecciate you comment this to us. We will work on the points you mentioned. We will be very happy to have you here...

Colorado Springs, Colorado
Reviewed 3 weeks ago

We just spent 6 nights at this hotel. What you get for the price is reasonable. Negatives are older rooms that could use some updates, staff that seemed not real helpful, never able to get money changed at front desk, and very hard beds. Pluses are wonderful location, very nice grounds and pool area, and my personal favorite, lots of...

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Helpful?
1Thank CindyV50
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, we aprecciate the time you took to share with us your experience at San Marino. We will listen to all your opinions, the bad and the good ones to give you a better experience. We hope we can serve you again. Thank you for your preference.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Located in Puerto Vallarta, one of the most beautiful and romantic cities on the Pacific Coast of Mexico. The hotel is nestled on the beautiful beach of Playa los Muertos, with a wonderful atmosphere and tradition surrounded by hand craft shops, discotheques, and just a short walk from town. San Marino Hotel features 165 light and airy guestrooms including 25 spacious Junior Suites with all the amenities you need to relax and enjoy in a peaceful ambience.Come to San Marino Hotel where you will be greeted by our friendly staff and enjoy sunshine days and a vacation experience to treasure forever! ... more   less 

Additional Information about San Marino Hotel

Address: Rodolfo Gomez 111 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 4,089 - ₹ 53,694 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Marino Hotel 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
San Marino Puerto Vallarta
Hotel Style:
#31 Spa Hotel in Puerto Vallarta
#53 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from San Marino Hotel staff and other travellers.
37 questions
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El Paso, Texas

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have no idea whether there were any better rooms. I did see ours and my MIL's and hers was in the same condition.”
 of 5 bubbles MarySummer, 22 Feb 2017 | Read review
“Noisy front and road side by the entry.”
 of 5 bubbles 872AlexL, 20 Feb 2017 | Read review
“We were on the seventh floor so nice view.”
 of 5 bubbles jones4664, 20 Feb 2017 | Read review
“Junior suite facing the ocean. Fabulous.”
 of 5 bubbles F5605HEdavidc, 16 Feb 2017 | Read review
“I have enjoyed the rooms higher up with a balcony facing the street. The rooms facing the ocean would have wonderful views.”
 of 5 bubbles LarryP284, 13 Feb 2017 | Read review
5 of 5