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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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1,277 Reviews from our TripAdvisor Community

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Showing 710: English reviews
West Kelowna, Canada
Reviewed yesterday NEW

Wit h 3 children one wants a safe and clean resort to stay. We were happy to find that at Hacienda. My grand daughter wanted to stay for a long time. A small resort but big in many ways; all staff is friendly and will do anything for you with a big smile on there faces. It was a very...

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3Thank juditevaj
Ontario
Reviewed yesterday NEW

Hacienda Buenaventura was like staying in old Mexico...amazing. Very very clean and cozy. Not the large resorts I've often been to. I prefer the smaller resort, has everything the larger ones have with less walking and friendlier. There is a wonderful open courtyard where wifi is free and Mexican coffee and treats are almost always available. We could access the...

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5Thank livingonsunshine
Mexico City, Mexico
Reviewed 2 days ago NEW

The hotel is basically fine. The pool is nice and the staff is extremely friendly. The food is good. Having said that, there were a few unexpected aspects that bothered me. First, there is no beach access. You have to walk four blocks down a "shady" alley to get to the beach and the area reserved is not very pleasant....

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Thank melynns2017
Canada
Reviewed 6 days ago NEW

I stayed here for four nights, coming from a longer stay in Mexico city. Few things I liked about the place, but soo many things I hated. Positives: - Service. The Staff were soo nice, helpful and amazing. they work their best to help you. - Relatively clean place. - The evening bartenders, Louis and Franky in particular are amazing,...

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2Thank Tarek D
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Distinguished Mr. Tarek We appreciate your comments as it is what keeps us going to improve every day our service. Concerning your comments about the music we try to have a balance between rest and fun and have a pleasant atmosphere for all our guests. Some rules like having food in the pool we have to keep on hygiene issues...

Gatineau, Canada
Reviewed 1 week ago

Our vacation was very good! Weather was perfect and the hotel staff was very helpful and friendly. The drinks were good and the food as well. I recommend this hotel for anyone. The beach is not far either.

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2Thank Rouskiie
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Rouskiie: Thank you for sharing your vacation time with our readers. We hope to see you soon in this hacienda. Greetings. Marisol Olivier.

Alberta, Canada
Reviewed 1 week ago

Food was excellent - traditional home style Mexican. The hotel has a peaceful laid-back hacienda vibe. Service was top notch. Beds are a little hard, but our room was dark and well air conditioned. Close to beach - about a 5 min walk, and great service at the beach bar. Our family of 4 would stay here again.

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8Thank Christen G
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Christen G: Thanks for sharing your comments with our travelers there is no way to live a vacation with all the comfort and a very good food for our stays. We hope to see you soon in this your hacienda which is your second home. best regards. Marisol Olivier..

alberta, canada
Reviewed 1 week ago

We decided to run away from the world for a week this Dec. We enjoyed the hotel and the staff were amazing. We had no issues with the room. It looked out into the center of the hotel. it was clean and tidy everyday. The bartenders were friendly and happy. The waiters in the restaurant were pleasant and always happy...

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11Thank mombomb
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Guest: We appreciate your comments and are happy that happened a few days of comfort and rest in this your second home. Best regards. Marisol Olivier.

Denver, Colorado
Reviewed 2 weeks ago

This hotel feel authentic. Service is excellent and you feel like you are staying in a true Mexican hotel with all the service and character you could ask for. Your not staying in a name brand hotel, and that's the point.

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5Thank michaeleU3639OJ
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Guest: We appreciate your comments and hope to see you soon in this his hacienda and continue enjoying our services. We hope to see you soon Best regards. Marisol Olivier.

Comox, Canada
Reviewed 2 weeks ago

Just what we were looking for, a nice quaint hotel, beautiful, and the staff were very accommodating. If you need to relax this is the place. The highway is just out the front door but your not even aware. I enjoyed the food being a vegetarian if they didn't have any food out for me they would prepare for me....

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11Thank SPatricia17
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Guest: We very much appreciate reviews since they give us the opportunity to move forward with our service. We hope to see you soon in this home. Best regards. Marisol Olivier

Calgary, Canada
Reviewed 2 weeks ago

Stayed at the Hacienda Buenaventura from December 24th to 28th, 2016. I have been to Mexico on vacation upwards of 18 - 20 times, usually booking 4.5 or 5 star resorts and have visited resorts on both coasts, Pacific and Caribbean. The Hacienda Buenaventura is rated as a 3 star resort, however, the Staff, the Service and the authentic Mexican...

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24Thank Calgarytraveller003
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Guest Thank you for your comments are very important to us and so we work. In the service to improve day by day, we are very happy that you. Enjoy our delicious buffet made especially for all of you. We hope to see you soon in this hacienda. best regards. Marisol Olivier

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio 2699, Puerto Vallarta 48310, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 6,076 - ₹ 11,400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#18 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travellers.
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Questions? Get answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms close to lobby can access the hotel wifi without paying extra.”
 of 5 bubbles livingonsunshine, 16 Jan 2017 | Read review
“Away from pool area.”
 of 5 bubbles melynns2017, 15 Jan 2017 | Read review
“We asked for upper floor room. But heard traffic but not much.”
 of 5 bubbles mombomb, 4 Jan 2017 | Read review
“we had a nice corner unit”
 of 5 bubbles SPatricia17, 1 Jan 2017 | Read review
“Pay the extra for the Superior Room, its well worth the cost.”
 of 5 bubbles Calgarytraveller003, 30 Dec 2016 | Read review
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