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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Traveller (958)
360
Panoramas (39)
Traveller (958)
360
Panoramas (39)
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer.
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Property amenities
Pool
Restaurant
Free Internet
Children Activities (Kid / Family Friendly)
Wheelchair Access
Bar/Lounge
Shuttle Bus Service
Free Parking
Spa
Airport Transportation
Public Wifi
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Heated pool
Outdoor pool
Breakfast Available
Sauna
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
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Quaint
HOTEL CLASS
Reviews & more
2,630Reviews
1,178Photos
237Q+A
100Room tips
Traveller rating
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We really enjoyed our stay at the Hacienda Buenaventura. Many amazing staff members, they seem to enjoy their work and it's reflected in their friendly, accommodating attitude. Marisol is efficient and super helpful in dealing with any issues. It's an older hotel but they try ver
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Review collected in partnership with this hotel
After many trips to Puerto Vallarta, this was a very pleasant experience. The resort truly has Mexican charm. The food was excellent and the staff was the friendliest and most dedicated to service that we ever had. Entertainment was provided every evening (only about 1.5 hour
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Review collected in partnership with this hotel
very enjoyable but needs room updates and more food variety. too many children and intoxicated people making loud noise in hallways late at night when others are trying to sleep. security needs to monitor this more closely. also too many vendors on beach.
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Review collected in partnership with this hotel
Excellent service, friendliness, cleanliness and quality, variety of delicious food and fun entertainment, this was my third time in this hotel and I am looking forward to stay many more times and each time is improving more.
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Review collected in partnership with this hotel
We were to stay here. We got checked into our room which was on the ground level over looking the pool. Upon getting into our room my daughter noticed little black dits of the white bed cove. She sat on the bed and immediately felt something biting her over her arm, legs , back e
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHacienda Buenaventura Hotel & Mexican Charm All Inclusive
The Superior Room at the Hacienda Buenaventura Hotel Spa & Beach Club
Professional photo exclusively commissioned by TripAdvisorHacienda Buenaventura Hotel & Mexican Charm All Inclusive
The Superior Room at the Hacienda Buenaventura Hotel Spa & Beach Club
Professional photo exclusively commissioned by TripAdvisorHacienda Buenaventura Hotel & Mexican Charm All Inclusive
The Superior Room at the Hacienda Buenaventura Hotel Spa & Beach Club
Professional photo exclusively commissioned by TripAdvisorHacienda Buenaventura Hotel & Mexican Charm All Inclusive
The Standard Room at the Hacienda Buenaventura Hotel Spa & Beach Club
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Hello, what is the difference between a standard and a superior room? How many bottles of water are provided daily? My children are 14 and 16. Is there a charge for a cot to be brought to the room? Thanks, Heidi
Thank you for asking Heidi, and thank you to all our guests for your answers. Our superior rooms are a bit larger, they are in a quiet area of the hotel, all superior rooms have a garden/pool view and include more amenities. We provide two bottles of water in the room everyday. In our lobby area we have ice water 24 hours a day and water bottles can be provided in the front desk. There is no additional charge for the use of cot, please confirm the availablity at your check in or emailing me, I will send you my email in a message, if you have further questions please feel free to ask me. Hope to see you soon Heidi, Happy Holidays! -Vanessa Zepeda Guest Service Manager
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Hi, I need confirmation that hotel has complimentary WiFi in rooms. Thank you!
wifi is free but very spotty in the room. The common areas have no difficulty with a signal. The beach area, unless I didn't get the proper code for the beach, was nonexistent. Hope this helps.
1 vote
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I searched the recent reviews, and it sounds like smoking is a major problem with this resort. It was even mentioned that smoking is allowed in part of the dining areas, which I thought was illegal. Since this has been mentioned over a long period of time, it looks like management is not doing anything about it. Is this true?
Thank you for your concern, You are correct, the General Law for Tobacco in Mexico prohibits smoking in places with a roof. Smoking is allowed in certain common areas, certainly not in dinning areas. Hope to see you soon! Vanessa Zepeda Guest Service Manager
0 votes
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Do the rooms all have balconies?
Yes, they all have balconies with views of the garden/pool areas.
1 vote
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Is the Buffet pretty much Mexican food or is there a good selection of International fare? We are trying to decide between this and another hotel in the area.
Thank you for asking, Our buffet has a set Mexican Station, however, we do offer different options, and our cheff is always happy to accomodate your needs. Please feel free to ask anything else. Vanessa Zepeda Guest Service Manager
1 vote
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Previous
"Room 122 was very quiet and in back."
"Upper floor close to the lobby is quiet."
"Main building....main floor bathrooms were spotless."
"Go for a garden level room away from the pool"
"We liked the second floor looking towards the pool over the garden area (Room 222 was great!)."
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PRICE RANGE
US$ 94 - US$ 285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda hotel puerto vallartahacienda puerto vallartahacienda hotel and spahacienda hotel spa puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
155
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