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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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1,373 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Vancouver, Canada
Reviewed 2 days ago NEW

Like to thank all the staff for making our stay a very memorable one. Friends recommended this hotel to us and it was incredible. Unbelievable friendly service from all the staff. The food, drinks, entertainment and overall scenery is top notch. Our kids had fun with all the pool and beach activities. Thank you Hacienda Hotel....we recommend this hotel to...

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Thank antonkF2280SN
Prince George, Canada
Reviewed 2 days ago NEW

I was expecting it to be quite fabulous as I had read dozens of positive reviews before booking. The music / evening entertainment was classy, thank you for that! I didn't participate in any of the daytime entertainment so can't comment but I did hear that aquafit is a lot of fun! I enjoyed all of my meals. The odd...

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2Thank mewantsun
Winnipeg
Reviewed 2 days ago NEW

Old resort but clean and quaint. Food quality was poor and always the same. No variety and a la carte restaurant had same three options every time. One night I picked beef medallions and ended up with a tough piece of flank steak. Left overs would end up at next day buffet. Not sure about their food handling regulations but...

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Thank Shirley D
Glasgow, United Kingdom
Reviewed 2 days ago NEW

PROS: * Good drinks! Quick service at dinner. * We switched rooms (see CONS below). Our request was handled swiftly! Great front-desk service. * The beach is only a few minutes' walk away. * We saw whales playing in the water from the beach! * The staff and maintenance teams are making a real effort to keep the place clean...

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2Thank Steph W
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Appreciable Steph W, By this means I sent you a cordial greeting from this Beautiful Hotel Hacienda Buenaventura and from all our employees and my own, it is my wish to start saying that I thank you very much for your visit, and for sharing with all the readers your experience : Very important for me to tell everyone that...

Victoria, Canada
Reviewed 3 days ago NEW

Our stay was excellent. The only problem was that when we went to our room on the third floor there was an odour of mould and mildew. We did notice that there was a lot of maintenance going on, but that was never in our way, in fact it was nice to know that this beautiful building was being taken...

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Thank murrm2017
Oshawa, Canada
Reviewed 3 days ago NEW

This was my very 1st vacation EVER and it was amazing!!!! My fiance and I will definitely be returning and have even been discussing a destination wedding here! Excellent service and amazing experience :)

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Thank jasonryanf
Surrey, Canada
Reviewed 3 days ago NEW

The staff at Hacienda are it's biggest draw for me they went above and beyond to respond to my unusual requests. The food not the best, but I was in the minority as almost everyone else raved about it The biggest and most annoying concern is the lack of areas where I could be in the sun or otherwise and...

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Thank Gary B
Black Creek, Canada
Reviewed 3 days ago NEW

Gets better every year. The food, the staff, the service,..everything just gets better every year. Loved seeing some old familiar faces and meeting some new ones. Very friendly and comfortable. We have stayed here more than once and plan on returning again, as soon as we can. We brought some family with us and plan to bring even more next...

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1Thank Jocelyn A
McFarland, Wisconsin
Reviewed 3 days ago NEW

When you check in they direct you to concierge desk to get all the info you need for the all inclusive. At the same time they try to get you to visit sister property for time share opportunities. I was happy to go since I was traveling solo and didn't ask for any incentive in return. They gave me a...

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Thank tina4288
North Vancouver, Canada
Reviewed 4 days ago NEW

We stayed here for a week all inclusive - I had reviewed earlier postings and chose Hacienda Buenaventura based on those - they indicated good sized plain clean rooms with very friendly and helpful staff and good authentic Mexican food - all inclusive in an aging hotel - its not beachfront, but they have a portion of the beach with...

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1Thank Bryan B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 6,183 - ₹ 11,358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#15 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travellers.
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Questions? Get answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept room 352 as I believe any other room has to be better. I liked room 112 a lot.”
 of 5 bubbles mewantsun, 19 Feb 2017 | Read review
“The second floor above the restaurant has no view. Ask for higher floors!”
 of 5 bubbles , 19 Feb 2017 | Read review
“Make sure to get a room overlooking the pool area”
 of 5 bubbles BryanB919, 17 Feb 2017 | Read review
“Rooms on the main floor around the pool give you a good view and sunshine all day.”
 of 5 bubbles DonJoan17, 17 Feb 2017 | Read review
“No elevators for higher floors. Pool and garden view rooms are quieter. Specify your requirements at booking and there are many choices.”
 of 5 bubbles Kelownasouky1, 17 Feb 2017 | Read review
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