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Buenaventura Grand Hotel & Great Moments All Inclusive

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2,391 Reviews from our TripAdvisor Community

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There are newer reviews for Buenaventura Grand Hotel & Great Moments All Inclusive
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Showing 1,514: English reviews
Winnipeg, Canada
Reviewed 19 April 2014

My boyfriend and I stayed at this hotel from March 22-29th, 2014. We are from Winnipeg, MB. Not only did we have amazing weather the entire week, we were overwhelmed by the kindness and hospitality shown to us for the week that we were there. The location for another thing is great. It is about 3 blocks away from the...

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Helpful?
3Thank Kristin V
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Krystine V, I send a cordial greeting and a hug from everyone who enjoyed working in this beautiful Hotel BUENAVENTURA GRAND AND SPA, and I deeply appreciate your comments are motivating and give us strength to continue our efforts to keep our Hotel in excellent condition and continue with our philosophy of service and warmth, I assure you that...

San Diego, California
Reviewed 18 April 2014

I stayed at the Buenaventura Spa and Resort the week before Easter in 2014. I booked a all inclusive trip with the hotel a couple weeks before on a major discount due to last minute booking. Buenaventura is located in the middle of Puerto Vallarta. It is not quite the marina area and not quite the old town Vallarta. It...

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Helpful?
3Thank SDJay83
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review
Google Translation

Estimado SDJay83, Gracias por compartir su experiencia vivida en nuestro hotel, apreciamos mucho sus comentarios pues estos nos ayudan a...

Calgary, Canada
Reviewed 3 April 2014

Again I review this great hotel,yes it is a hotel not a resort like Secrets. Hosted a wedding party at resort in Feb. The staff are amazing!! Cesar the new concierge does a great job. He is always available to assist. Joel the front desk manager deeply cares for his guests. Jorge at the pool/beach waiter is great all of...

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Helpful?
2Thank kerri n
Buenaventura G, Public Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Kerri, On behalf of all who enjoyed working in this beautiful hotel, Thanks for taking the time to share with us your experience in our Buenaventura Grand Hotel & Spa. We are happy to hear from you and thank you for your words are really motivating and encourage us to continue our service philosophy, we will extend your comments...

Las Vegas, Nevada
Reviewed 3 April 2014

I went here with my kids and their friends who are all in there 20's so the location who great for the night time fun. The employees were awesome very attentive. The down falls of this place were the extremely water downed drinks. Only way to get a decent drink was to show a few dollars. Rooms need a little...

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Helpful?
3Thank psturg
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

On behalf of all who enjoyed working in this beautiful hotel, Thanks for taking the time to share with us your experience in our Buenaventura Grand Hotel & Spa. we are happy to ear from you and thank you for your words are realy motivating and encourage us to continue our service philosophy, we will extend your comments to all...

Grande Prairie, Canada
Reviewed 31 March 2014

For a 4 star place, this is a good one. The service is really really good. Rooms are decent. Not fancy, but they are clean. The location is FANTASTIC. For the money, this is a good place to stay. And it has a very nice beach.

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Helpful?
1Thank 432Tracy
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear 432Tracy, we are happy to hear from you, on behalf of all who enjoyed working in this beautiful hotel, Thanks for taking the time to share with us your experience in our Buenaventura Grand Hotel & Spa. we are happy to ear from you and thank you for your words are realy motivating and encourage us to continue our...

Penticton, Canada
Reviewed 29 March 2014

This is my fourth time back to this hotel. This time just went with a couple girlfriends. I can't say enough about the staff. The serving staff at the pool and beach Fausto,Jorge,Gustavo and Edwardo are all amazing. They will do anything to make you happy. I find all the staff works very hard. Our room was always clean and...

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Helpful?
1Thank Laurie H
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Laurie H, Thank you for your words that give us strength and motivate us to continue this philosophy of service makes us happy to know that your holiday was perfect and I did them extended to our staff your comments, and I personally really really enjoy being a your side and make sure that you're happy. Cesar Soto Guest...

Winnipeg, Canada
Reviewed 26 March 2014

This is our second visit, there will be a 3rd and 4th...... Wonderful friendly staff, nice clean rooms and excellent food. They had a 6 course gourmet dinner last night around the pool, Very close (10 minute walk) to the Malecon. Very good value. Ted & Penny -Winnipeg

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1Thank Ted D
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Ted D, Thanks, thanks, thanks! On behalf of all who enjoyed working in this beautiful hotel, Thanks for taking the time to share with us your experience in our Buenaventura Grand Hotel & Spa. Thank you for your words is motivating and encourages us to continue our service philosophy, we will extend your comments to all our employees, we...

Charlottetown, Canada
Reviewed 25 March 2014

My husband and I arrived March 5th and stayed 12 days at this resort our friends joined us on the 10th of March. The location to the Malecon and old Town is perfect for exploring off resort. The service from the staff was top notch and although the resort is dated it was very clean. The food was good especially...

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Helpful?
2Thank jeanette s
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear jeanette s. On behalf of all who enjoyed working in this beautiful hotel, Thanks for taking the time to share with us your experience in our Buenaventura Grand Hotel & Spa. Thank you for your words is motivating and encourages us to continue our service philosophy, we will extend your comments to all our employees, we are proud to...

Nepean, Ont.
Reviewed 24 March 2014

We just returned from a wonderful week long vacation at Buenaventura. After reading some of the negative comments about this resort I just do not see where they come from. So many pluses....the friendly staff, the cleanliness of the resort both inside and out, the location close to downtown, the beach and food that was above average for a four...

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4Thank Dianne52Nepean_Ont_
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear Dianne52Nepean_Ont_, On behalf of all who enjoyed working in this beautiful hotel, Thanks for taking the time to share with us your experience in our Buenaventura Grand Hotel & Spa. Thank you for your nice words that motivate us to continue our philosophy of service, I already extended to all the staff, we are proud to know that you...

Indianapolis, Indiana
Reviewed 22 March 2014

We stayed 6 days arriving on the 15th. Front desk and bell boy were polite and helpful, but it just went downhill from there. We were early and our room wasn't ready so they allowed us to change clothes in a courtesy room. I've seen gas station bathrooms cleaner than this floor, bed, chairs, shower, sink were absolutely filthy. And...

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2Thank someguyfromindy
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Dear someguyfromindy, On behalf of all who enjoyed working in this beautiful hotel, Thanks for taking the time to share with us your experience in our Buenaventura Grand Hotel & Spa. We are sorry that your stay was not as pleasant as you imagine and you have not enjoyed it as much as more than four hundred guests who are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more   less 

Additional Information about Buenaventura Grand Hotel & Great Moments All Inclusive

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 9,445 - ₹ 20,518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buenaventura Grand Hotel & Great Moments All Inclusive 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Hotel Style:
#14 Spa Hotel in Puerto Vallarta
#14 On the Beach Hotel in Puerto Vallarta
#15 Luxury Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
#38 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and other travellers.
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Questions? Get answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for the deluxe ocean view”
 of 5 bubbles charlesarthurs, 27 Mar 2017 | Read review
“Ask for fresh-squeezed juice at breakfast. Insist on a balcony if only for drying out your wet swimsuit.”
 of 5 bubbles kaosagent, 26 Mar 2017 | Read review
“Away from the front is a better room as the noise level will be quieter.”
 of 5 bubbles lujan2232, 22 Mar 2017 | Read review
“Ocean room was a must.”
 of 5 bubbles Hutchparks, 22 Mar 2017 | Read review
“If available, take a room at either end of the hallways.”
 of 5 bubbles , 22 Mar 2017 | Read review
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