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Buenaventura Grand Hotel & Great Moments All Inclusive

Bookit.comUS$ 224*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Buenaventura Grand Hotel & Great Moments All Inclusive
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2,508 Reviews from our TripAdvisor Community

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There are newer reviews for Buenaventura Grand Hotel & Great Moments All Inclusive
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Showing 1,581: English reviews
Reviewed 31 January 2015

If you like the city of PV this is a great location, 10 minute walk to the Malecon. Best feature by far is the staff and service. Beach service for drinks! Food is good but missing fresh vegetables for making a salad. I'm not big on the prepared saucy type salad dishes and only 3 times in 2 weeks was...

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Helpful?
5Thank John_Lundgren
Management response:

Estimado cliente de Buenaventura Grand, antes que nada agradecemos sus comentarios, son fundamentales para poder mejorar. Le comentamos que nuestro equipo esta en funciones de tomar acciones. Dear guest of Buenaventura Grand, we thank you for your comments, Iwould like to comment that our team is working on improve our services.

Regina
Reviewed 31 January 2015

We just got back from another two week stay on Jan 28th 2015. Our family & friends loved their stay with us at the Buenaventura. If I was to complain about anything it is that there isn't enough of an adult only section with a "real" swim-up bar. They have amazing staff and it's a great location!!!

Review collected in partnership with this hotel
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Helpful?
4Thank Rick R
Management response:

Estimado cliente de Buenaventura Grand, antes que nada agradecemos sus comentarios, son fundamentales para poder mejorar. Le comentamos que nuestro equipo esta en funciones de tomar acciones. Dear guest of Buenaventura Grand, we thank you for your comments, Iwould like to comment that our team is working on improve our services.

Dublin, United States
Reviewed 28 January 2015

I have mixed feelings about this resort. Overall, I would say our group was disappointed by the accommodations. We are a group of young professionals (six couples total) looking for a fun, all-inclusive resort. The demographic at the Buenaventura was not what we expected: it was a lot of old people, some families with kids (we requested a hotel w/...

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Helpful?
4Thank michaelahaysr
Management response:

Estimado cliente de Buenaventura Grand, antes que nada agradecemos sus comentarios, son fundamentales para poder mejorar. Le comentamos que nuestro equipo esta en funciones de tomar acciones. Dear guest of Buenaventura Grand, we thank you for your comments, Iwould like to comment that our team is working on improve our services.

Branford, Connecticut
Reviewed 28 January 2015

We stayed at the Buenaventura the week of Thanksgiving 2014, a big improvement with their all-inclusive plan and they've also added a gym since our stay in 2008. The Buenaventura is now 'exclusively' all-inclusive, in the past an AI option was available, mostly buffet plus the ala carte lunch w/salad bar, one ala carte dinner at the hotels Brazilian restaurant...

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Helpful?
13Thank JNSgraphic
Management response:

Estimado cliente de Buenaventura Grand, antes que nada agradecemos sus comentarios, son fundamentales para poder mejorar. Le comentamos que nuestro equipo esta en funciones de tomar acciones. Dear guest of Buenaventura Grand, we thank you for your comments, Iwould like to comment that our team is working on improve our services.

North Vancouver BC Canada
Reviewed 28 January 2015 via mobile

Cons: emailed the hotel manager twice about our anniversary dinner plans, never received a response. Sunset restaurant al a carte was not good unless you like appetizer portions for an entree and service that was faster than MacDonalds when it's supposed to be fine dining. Pros: Great staff and service. All vacation we commented on how great service was, the...

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Helpful?
3Thank NorthVancouvergirl
Management response:

Estimado cliente de Buenaventura Grand, antes que nada agradecemos sus comentarios, son fundamentales para poder mejorar. Le comentamos que nuestro equipo esta en funciones de tomar acciones. Dear guest of Buenaventura Grand, we thank you for your comments, Iwould like to comment that our team is working on improve our services.

Crockett, California
Reviewed 27 January 2015 via mobile

Moldly rooms Unaccommodating manager Books rooms to capacity without accommadating party booking (2 small full beds for couples in rooms) Food is lousy!!! View on beach at beach bar good. "Jorge "Great servicing drinks at pools and beach. At The guest desk it is not their pleasure to serve or help. No concierge knowledge for what's around. Phones didn't work....

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Helpful?
3Thank Trina7779
Buenaventura G, Guest Relations Manager at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Thank you for choosing Buenaventura Grand Hotel and Spa for your recent stay in Puerto Vallarta, Thanks also for the feedback you left us the day of your departure. We are sure that your comments help us to improve our services and as evidence of our commitment to continuous improvement we are working on all the inconvenience that you let...

Vancouver, Canada
Reviewed 25 January 2015 via mobile

I have stayed at this hotel 4 times from early 80 till now ,you cannot beat location everything is walking distance,malecon old Vallarta and flea market.staff in hotel in restaurant, bar and pool are great . The hotel only has ltd rooms with balcony or view to ocean the biggest complain about this all inclusive is that not many guest...

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Helpful?
6Thank Miriam K
Management response:

Estimado cliente de Buenaventura Grand, antes que nada agradecemos sus comentarios, son fundamentales para poder mejorar. Le comentamos que nuestro equipo esta en funciones de tomar acciones. Dear guest of Buenaventura Grand, we thank you for your comments, Iwould like to comment that our team is working on improve our services.

Breckenridge, Colorado
Reviewed 23 January 2015

I stayed at this resort for a wedding and enjoyed myself. At first, the room I had paid for was unavailable and they put me in an ok room for the first night. They then moved me to a very nice room with an ocean view. The shower and some of the furniture needs updating but the deck and hot...

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Helpful?
3Thank SiriusSkier23
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Hereford, United Kingdom
Reviewed 22 January 2015

What this hotel lacks in luxury is made up for by the friendliness of the the other guests and staff. With the same exception of the front desk, these guys need a lesson in customer relations, all the other staff were polite, friendly and keen to please. The food is ok, nothing exceptional, but the is plenty of it, and...

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Helpful?
6Thank chrisay59
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Springfield, OR
Reviewed 20 January 2015

We were so disappointed in this hotel on our first day, would have never recommended it or said we would be back, but it kind of grows on you. The rooms are clean, i guess? But its hard to tell because they are so warn. Moldy showers, broken shower doors, etc. We had no dresser in our room so lived...

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Helpful?
1Thank ILOVEMX3
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Babysitting
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more   less 

Additional Information about Buenaventura Grand Hotel & Great Moments All Inclusive

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 8,036 - ₹ 18,080 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buenaventura Grand Hotel & Great Moments All Inclusive 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Hotel Style:
#15 Spa Hotel in Puerto Vallarta
#15 On the Beach Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
#38 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and other travellers.
172 questions
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Questions? Get answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better to look for other hotel”
378stephen, 22 May 2017 | Read review
“Book another hotel. If you have to stay here make sure you are on the south wing. And try not to face the construction zone”
, 15 May 2017 | Read review
“We had an ocean front, pool side room and it was loud in the evening, but we wanted to be in the action.”
mason343, 3 May 2017 | Read review
“do not go on the north side. rooms are older, smaller and are facing the street. They have no balconies. They are very loud.”
lesliemarymomma, 1 May 2017 | Read review
“The rooms on the sides of the hotel are more quiet than the street view.”
sherrynorthof49, 27 Apr 2017 | Read review
5 of 5
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US$ 224* /night
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Prices are for 1 room, 2 adults
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