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    Hotel Casa Dona Susana

    Calle Manuel M. Dieguez 171 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 81
    US$ 77
    SAVE US$ 4
    US$ 81
    US$ 77
    SAVE US$ 4
    US$ 81
    Traveller (281)
    Pool & Beach (54)
    Storyboard
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    Overview
    • Excellent46%
    • Very good36%
    • Average10%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “rooftop pool” (119 reviews)
    “sister hotel” (55 reviews)
    “romantic zone” (67 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Concierge
    Wheelchair Access
    Laundry Service
    Rooftop Terrace
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Hotel Casa Dona Susana
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    Los Arcos Suites
    530 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,603 reviews
    #28 of 124 hotels in Puerto Vallarta
     
    Plaza Pelicanos Club Beach Resort
    1,961 reviews
    #45 of 124 hotels in Puerto Vallarta
     
    Krystal Puerto Vallarta
    1,506 reviews
    #60 of 124 hotels in Puerto Vallarta
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (760)
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    1 - 5 of 605 reviews

    Reviewed 3 days ago

    I stayed here for one night before my flight back--after a week stay in PVR. The hotel is pleasant enough with sufficient amenities such as WiFi in the room (although slow) and a rooftop terrace and pool. My room was on a smallish side but...More

    Thank PilgrimsRegress
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded yesterday

    Dear PilgrimsRegress Thank you very much for your comments regarding Casa doña Susana all of them are taken into consideration to improve the quality in our services. We hope we can have the pleasure of hosting you again and offer you more delicious food along...More

    Reviewed 4 days ago

    We absolutely loved our stay here. The location cannot be beat! On a quiet dead end street, but just a short walk to the beach. This is a great Adults-Only hotel. You get the use of their sister properties (which are bigger and livelier), and...More

    Thank boncan630
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded yesterday

    Dear boncan630 Thank you for staying with us us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the beauty of our great location. I hope to be able to welcome you back again soon. Sunny Regards Antonio...More

    Reviewed 2 weeks ago

    When we booked this hotel back in May 2017, we had no idea that it was in what turned out to be the happening part of PV to be in which is called Zona Romantica. Many of the top 10% of the highest rated restaurants...More

    Thank GringoYuca T
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded yesterday

    Dear GringoYuca T I’m so glad to know that you truly liked the facilities, the delicious food at our restaurant our surroundings and the friendly service of the staff. Our visitors’ reviews are always welcome. Guest satisfaction is the goal we try to achieve every...More

    Reviewed 2 weeks ago via mobile

    Elizabeth and Quirian at the front desk were very helpful kind and caring. Cindy kept our room looking beautiful. The doormen and the Butler were informative and kind. Everyone at Casa Dona Susanah worked hard to make our stay their wonderful.More

    Thank bsanderlin
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded yesterday

    Dear bsanderlin Thank you very much for your preference, you are part of los arcos family and we are so honored to host you. I will make sure to share all your recognition and compliments with the rest of the staff. They will be happy...More

    Reviewed 3 weeks ago

    The hotel is wonderful and comfortable, great for a solo traveler. I appreciate that the room rate was competitive. Using the many pools and also the beach chairs, did I mention that it is very close to the sand, makes this a super place to...More

    Review collected in partnership with this hotel
    1  Thank mexico3205
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded yesterday

    Dear mexico3205 Thank you for staying with us us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the beauty of our great location. I hope to be able to welcome you back again soon. Sunny regards Antonio...More

    Los Arcos Suites
    530 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Playa Los Arcos Hotel Beach Resort & Spa
    2,603 reviews
    #28 of 124 hotels in Puerto Vallarta
     
    Plaza Pelicanos Club Beach Resort
    1,961 reviews
    #45 of 124 hotels in Puerto Vallarta
     
    Krystal Puerto Vallarta
    1,506 reviews
    #60 of 124 hotels in Puerto Vallarta
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Concierge
    • Multilingual Staff
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Price range
    • US$ 58 - US$ 98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Best Value Hotel in Puerto Vallarta
    • #15 On the Beach Hotel in Puerto Vallarta
    • #16 Romantic Hotel in Puerto Vallarta
    • #22 Family Hotel in Puerto Vallarta
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, TripOnline SA, Cancelon, HotelQuickly, Travelocity, Hotwire and getaroom.com so you can book your Hotel Casa Dona Susana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Casa Dona Susana Hotel Puerto Vallarta ,
    • Casa Dona Susana Puerto Vallarta
    Add Photo Photos
    Traveller (281)
    Pool & Beach (54)
    Room & Suite (54)
    Dining (8)
    Hotel & Grounds (170)
    Bathroom (5)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    wcesue
    10 May 2017|
    AnswerShow all 3 answers
    Response from Kevin C | Reviewed this property |
    My wife says he was available and quite helpful during our stay in March.
    1
    Vote
    Christie C
    4 April 2017|
    AnswerShow all 3 answers
    Response from Frank P | Reviewed this property |
    Hi Christie, The best answer would come from the front desk. :-) (800) 648-2403 USA Frank
    1
    Vote
    Tina S
    28 February 2017|
    AnswerShow all 6 answers
    Response from wcesue | Reviewed this property |
    Adult only
    0
    Votes
    Room Tips
    "Rooms that face the street are normally louder, but with construction next door, I'd choose a street..."
    Read review
    "Make sure you ask for your room to not be one that floods when it rains."
    Read review
    "Quiant and comfortable rooms with great air conditioning."
    Read review
    "Great daily service."
    Read review
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