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Garza Blanca Preserve, Resort & Spa

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Garza Blanca Preserve, Resort & Spa
Garza Blanca Preserve, Resort & Spa
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1,713 Reviews from our TripAdvisor Community

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Showing 1,578: English reviews
Reviewed 2 days ago NEW

We booked our stay at Garza Blanca because of it's great reviews. The staff was professional and courteous without fail. The food at the restaurants was great and service was excellent. I was able to go snorkeling at the beach and see a lot of fish as well as use the paddle boards to get exercise. The trip was topped...

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Helpful?
Thank Todd O
Danville, California
Reviewed 6 days ago NEW

We read the rave reviews about Garza Blanca and researched the resort thoroughly on several websites, so our expectations were pretty high going in. Yet the place exceeded our expectations in every way. The resort is beautiful with a gorgeous lobby, lovely, immaculate grounds and spectacular views of the ocean and mountains. The large infinity pools (at just the right...

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3Thank Gary C
Long Beach
Reviewed 1 week ago

My husband and I just finished our 3rd stay at Garza and it is as good as ever. They overbooked over the holidays and upgraded us to a much larger unit with a better view but we wanted to be right on the beach so after some discussion we were given a honeymoon suite so all was well! Service continues...

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Helpful?
Thank ConnieLongBeach
gerencia205, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear ConnieLongBeach, It was a great pleasure to host you at Garza Blanca Resort for the 3rd time, we appreciate your loyalty! I am delighted to read that the service was as excellent as your previous stays and that you had the chance to enjoyed Hiroshi restaurant this time. Thank you for your feedback and we are very much looking...

Oklahoma City, Oklahoma
Reviewed 1 week ago via mobile

We booked this vacation because a client of ours is an Elite Member here and always talked about his time here and how much he enjoyed visiting. Both of his daughters even got married here at the resort, so we just had to check it out. We were told to ignore the time share sales people and just say no...

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Helpful?
1Thank Rheston82
gerencia205, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear Rheston82, Thank you very much for posting your review following your recent stay at Garza Blanca Preserve Resort & SPA, we are glad that you had a great stay with us and are planning to come back. I will also like to take this opportunity to apologize for the inconvenience with the transportation, rest assured that we are taking...

Broken Arrow, Oklahoma
Reviewed 1 week ago

This resort it the best in PV. We just got back on New Years Eve after staying for 5 nights. We have stayed at two other resorts and one of them was our favorite. I'm not going to mention any resort names but our former favorite is just down the road a bit from Mousai. Yes, we stayed at Mousai...

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Helpful?
Thank dougburgess1
gerencia205, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear dougburgess1, It was a pleasure to host you at Garza Blanca & Hotel Mousai. Thank you very much for your wonderful review, and especially your kind words about our team of ladies and gentlemen, I will happily convey your words to Omar, Mariset and Jessica. We look forward to welcoming you again in the not –too distance future. Sincerely,...

Indialantic, Florida
Reviewed 1 week ago

We arrived on New Years Eve. We expected the meals in the restaurants would change but every night it was the same. We would have liked some variety. The wait staff was very good and they were patient with our Autistic grandson who at meal times was at his worst. Never a complaint from them and always a smile when...

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1Thank jjvfla
gerencia205, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear jjvfla, Thank you very much for staying at Garza Blanca Resort, it was a pleasure to host you. We apologize that your experience was not to your entire satisfaction and we do hope that we will have an opportunity to see you again in our Resort. Best regards, Eliezer Quiñones General Manager

Dallas
Reviewed 1 week ago

Nice tranquil setting with good service and access to the downtown in a taxi! Coffee, mattress in the rooms and pastry chef need serious change! Superior customer service. Able to get away from a time share presentation. We did breakfast inclusive only! Glad we did that as restaurants in downtown were great!

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1Thank Aruna P
gerencia205, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear Aruna P, It was a great pleasure to host you at Garza Blanca Resort. Thank you very much for your feedback, we really appreciate it! Very much looking forward to have you come back and see our improvements based on your comments. Kind regards, Eliezer Quiñones General Manager

California
Reviewed 1 week ago

Cautionary Tale: Stay Away!!! If I have to summarize everything that went wrong here, I would run out of gigabytes. We arrived to find out that we were three towers away from the main area of the pool and beach. We needed to go on a special bus to take us to and fro. The room we got was beautiful...

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4Thank worldtraveler73_7
gerencia205, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear worldtraveler73_7, Thank you for taking time to post your review. Needless to say it is very clear that on this occasion we did not live up to the high expectations we have set ourselves as professionals and for this I sincerely apologize. Please be assured that the issues you raised have already been addressed and the appropriate corrective measures...

San Francisco, California
Reviewed 1 week ago

I stayed at Garza Blanca for a few nights before transferring to Hotel Mousai. The rooms are very spacious (stayed in Tour 4). There was a large patio with a beautiful view on the bay. The room is also very spacious. The bed is comfortable. You need to be comfortable with the person you are staying with hearing you go...

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Helpful?
Thank vanillachalk
gerencia205, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear vanillachalk, Thank you for selecting Garza Blanca Preserve, Resort & SPA as your vacation destination. I am glad you had a lovely stay with us and I hope to have the pleasure to host you once again in the near future. Thank you for recommending us, we look forward to see you soon! Best regards, Eliezer Quiñones General Manager

Scotts Valley, California
Reviewed 1 week ago

Our family of 11 stayed at Garza Blanca over New Years in a three bedroom panorama suite and a junior suite. It was perfect accommodations for our family. Plenty of space for everyone and views to die for. It was nice to have a large gathering place for the entire family. Garza Blanca is about 10-15 minutes from town along...

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Helpful?
Thank Jackie E
gerencia205, Gerente at Garza Blanca Preserve, Resort & Spa, responded to this review

Dear Jackie E, Thank you very much for taking the time to write such a detailed review about the Resort and destination. I am happy to read you and your family enjoyed many aspects of the resort, I appreciate your comments. I am looking forward to have you come back and see our improvements based on your comments. Sincerely, Eliezer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Spectacularly flanked by the vibrant blue waters of the Pacific Ocean and the verdanant tropical forests of the Sierra Madre mountains, Garza Blanca Preserve Resort & Spa nestles gracefully just minutes south of historic Puerto Vallarta, one of Mexico's most dynamic and sophisticated vacation destinations.All Suites feature in-style decor that include marble floors, granite countertops, private terraces, whirlpool tubs and artisan in room amenities.Our ultra-chic gourmet restaurant is one of Puerto Vallarta's most sophisticated and premier dining options, catering breathtaking ocean views, a stylish lounge, a 230 label award-winning wine cellar, and a selection of unique contemporary dishes tailored to scintillate your senses. ... more   less 

Additional Information about Garza Blanca Preserve, Resort & Spa

Address: Km 7.5 a Barra de Navidad, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: ₹ 13,479 - ₹ 1,61,198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Garza Blanca Preserve, Resort & Spa 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Garza Blanca Preserve Hotel Puerto Vallarta
Garza Blanca Preserve, Resort And Spa
Hotel Style:
#5 Family Hotel in Puerto Vallarta
#9 Spa Hotel in Puerto Vallarta
#9 Business Hotel in Puerto Vallarta
#10 On the Beach Hotel in Puerto Vallarta
#10 Luxury Hotel in Puerto Vallarta
#11 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Garza Blanca Preserve, Resort & Spa staff and other travellers.
182 questions
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Questions? Get answers from Garza Blanca Preserve, Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balconies are great, enjoy the hammock.”
 of 5 bubbles toddo931, 17 Jan 2017 | Read review
“For beach/pool access, towers 2/3. For a little more modern tastes, mountain towers 4/5. For very modern/trendy--Hotel Mousai.”
 of 5 bubbles 522garyc, 13 Jan 2017 | Read review
“Gotta get a corner suite!!”
 of 5 bubbles dougburgess1, 11 Jan 2017 | Read review
“All rooms in Garza Blanca Preserve have a water view.”
 of 5 bubbles jjvfla, 10 Jan 2017 | Read review
“Dont go to Mousai! Tower 2 or 4,5”
 of 5 bubbles 790arunap, 9 Jan 2017 | Read review
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