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The Inn at Mazatlan

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The Inn at Mazatlan
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612 Reviews from our TripAdvisor Community

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There are newer reviews for The Inn at Mazatlan
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Showing 421: English reviews
Snohomish, Washington, United States
Reviewed 18 March 2014

We enjoyed every minute of our time at the Inn. The staff are so attentive, warm and friendly... it's like coming home! Thank you to Luis and to Ricardo for your outstanding service! Is it happy hour yet?

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Helpful?
1Thank Kevin G
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Kevin G Thank you very much for taking the time to share your experience at our establishment, we are glad you enjoyed your stay, it is always a great compliment to our team making another satisfied guest; I will pass along your comments with them & remember we are still on a happy hour every day at the Inn....

Victoria BC
Reviewed 17 March 2014

Beach restaurant has a wonderful "beach" menu - ask for it. Very reasonable prices and excellent food. The Main restaurant has a pricey menu. We had smoked marlin tacos that were out of this world. Two open tortilla shells with heaved smoked marlin on it - just wonderful - price about $7 (80 pesos). The shrimp basket was also great...

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Helpful?
1Thank ddn
PAPAGAYOREST, Director General at The Inn at Mazatlan, responded to this review

Dear ddn It is great to know that you truly enjoyed the food at our restaurant, the chef is constantly working on creating new dishes for the menu to please our frequent visitors & guests; we are confident on leading our cuisine to the right path and have more satisfied customers, our daily specials on the restaurant & bar offer...

Ames, Iowa
Reviewed 11 March 2014

The Inn at Mazatlan is a slice of heaven!! We have been visiting Mazatlan for the past 15 years. The Inn is ideally located for fun in the sun, direct access to the beach, access to outstanding restaurants, and great knowledge about local flavor. The staff is superb - they are like family to us. Manuel, Alfonso, and Rafael (all...

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Helpful?
1Thank Susan B
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Dave & Susan Your letter is definitely a great compliment to our team efforts in order to continue going on the right track of service, doormen, waiters, masseuses, concierge and the rest of our staff will be glad to get this beautiful review of their job and how deeply appreciated is by nice people like yourself; our privileged location...

Houston, Texas
Reviewed 9 March 2014

It's like coming home. The staff may not know my name, but they sure do recognize us! Manuel is awesome at the front door. Luis is a great outdoor drinks server! And most of all...I really LOVE Ramon! He was such an awesome server in the bar. We went indoors for the noon happy hour at least 8 times during...

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Helpful?
1Thank houmomof4
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear houmomof4 There is no doubt that the food & beverage staff knows how to pamper our beloved guests & owners as well as the rest of our team, Ramón loves to delight our guests with his songs on weekends, not only with chips and salsa, we are pleased to hear such nice comments and truly invite you to come...

Blair, Nebraska
Reviewed 2 March 2014

Just wanted to thank all the staff at the Inn at Mazatlan for their courtesy and superb service! My husband I were there for two weeks, and every day was perfect!! A special thank you to Luis for the many "happy hour" drinks he delivered to our group at their usual place on the wall! He always came with a...

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Helpful?
1Thank Debra A A
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Debra A A: It is such a pleasure to be part of this beautiful vacation review , our food & beverage staff specially Luis will be more than happy to know that *Princess*recalled his dedicated attention to detail as well as this will be shared to Martha and the rest of our helpful team. Your contribution to measure our...

Dallas, Texas
Reviewed 25 February 2014

We stayed in the older part of the hotel, and it was nice enough. No problems with plumbing or electricity at all. There was no elevator access without stairs involved, however, which was unexpected. All in all, it was a pleasant stay in the hotel as the room was clean, the food was good and the booze was cheap. That,...

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Helpful?
Thank Tim S
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Tim S Apparently your stay at the Inn was overall a pleasant one, which make us very happy to hear it; we are confident that this will become your favorite hotel destination in Mazatlan based on the booming of our beautiful city and the warmth of our friendly staff; we never had any similar comment about our Spa which...

San Diego, California
Reviewed 21 February 2014 via mobile

My husband an I spend 4 wonderful days and we could not be happier. The hotel was just beautiful, very clean, the sevice was excellent all around, the weather was the cherry on top. Can't wait to come back with my boys next time.

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Helpful?
Thank Ana G
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Ana G Thank you so much for sharing your memories of your recent visit to our property, we are very pleased to hear that you had a great time and we are confident that it can be done again even better for you and your beloved ones. Best regards Alberto Andrade Managing Director

Seattle
Reviewed 17 February 2014

The hotel, staff and location is wonderful! This time we took my mother along and she has a hard time getting around, I was able to order a wheelchair so that we didnt have to always deal with her walker. Everyone was super helpful, they even called ahead and had a wheelchair waiting at the airport when we pulled in...

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Helpful?
1Thank firstimePV
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Inn at Maz guest(Firstime PV) We are very pleased to hear that you & your beloved mother had a nice time at the Inn, our attentive staff has a great service attitude toward guests special needs, it will be delightful for me to share your comments with our team and to have the opportunity to pamper you back on...

Illinois
Reviewed 17 February 2014

Let me begin by saying this is a nice hotel and the location is great, but a junior studio is just a small hotel room. I would say a step above a Motel 6. We did ask is we could pay for a room up grade and we were basically ignored and by the number of people around I can't...

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Helpful?
2Thank J-W
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear J-W According to the room description provided on your comments it seems like you had a studio, and that is our most basic unit in the property that explains the size of it, however I find it hard to believe that no upgrade was provided to you per request unless there wasn´t availability at that moment; the amenities such...

Bonney Lake, Washington
Reviewed 9 February 2014

Looking for the ideal place to vacation, spending hours enjoying the sun & surf...this is IT. From the early morning sunrise to sunset, you don't have to leave the property. Shopping for items from the vendors is easy and fun. Want something different, they'll bring it. Papagayo restaurant serves breakfast, lunch and dinners. Service has improved for those ordering food...

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Helpful?
2Thank Monica L
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Monica Thank you for your kind words regarding the Restaurant & Bar additions which make our guest enjoy really great meals & be delighted by all the new bar specials, our friendly staff will be very pleased to hear such nice things about their service performance. We kindly encourage you to keep coming back and feel the warmth of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 5,310 - ₹ 11,709 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mazatlan staff and other travellers.
39 questions
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Questions? Get answers from The Inn at Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 6 floors or up”
 of 5 bubbles mrowe11, 17 Jan 2017 | Read review
“All have ocean view. Higher floors are better.”
 of 5 bubbles amazedinSF, 7 Jan 2017 | Read review
“We were in 5101 & 5102, right above the sand. If you sleep light, the sound of the ocean is very clear. 5102 is the quieter bedroom.”
  • Sunset view from the balcony
  • Several people fished on the beach, but this was the only guy I saw catch any.
  • Sunset view fro the balcony
 of 5 bubbles Halfman1, 14 Dec 2016 | Read review
“Center rooms and higher floors have less street noise.”
 of 5 bubbles JudieC604, 6 Dec 2016 | Read review
“All rooms face the ocean with balconies. One bedroom is very comfortable and you don't feel like you're staying in a hotel room.”
 of 5 bubbles sandrafL5969UH, 13 Nov 2016 | Read review
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