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The Inn at Mazatlan

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Traveller (443)
Room & Suite (350)
Pool & Beach (133)
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Overview
  • Excellent49%
  • Very good30%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“new tower”(17 reviews)
“inca building”(8 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (753)
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All reviewspapagayo restaurantnew towerinca buildingwelcome homegolden zonetimeshare ownerstime sharezona doradalobby areayear after yearjunior suitethe entire staffthe beach is greatwait stafftwo double bedsrelaxing vacationview of the ocean
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161 - 165 of 513 reviews
Reviewed 11 December 2015

The resort is absolutely gorgeous!!! The rooms are clean, comfortable, spacious. My view from my balcony was incredible. The staff were so very pleasant, the food was delicious at the hotel restaurant!!! Its in a great location! Walking distance to so many places to eat...More

Thank teeWashington_Dc
Response from THEINNATMAZATLAN, Director de Relaciones con Clientes at The Inn at MazatlanResponded 12 December 2015

Dear Inn at Maz Guest: We really appreciate you took the time to provide such a nice and detailed review regarding your recent stay at our resort; for sure our main asset is the Inn staff which make this a very special place to enjoy...More

Reviewed 9 December 2015

Inn at Mazatlan is an amazing place to stay. The accommodations are awesome and the staff is outstanding. They make your stay feel like you are part of their family and customer service is excellent. The restaurant on site is has an excellent selection of...More

1  Thank sandra c
Response from THEINNATMAZATLAN, Director de Relaciones con Clientes at The Inn at MazatlanResponded 12 December 2015

Dear Sandra C We are thrilled to hear such a nice review of your recent stay at the Inn, our mission is to fulfill your expectations and deliver the best guest service supported by the friendliness of our staff and beautiful facilities; Adrian and the...More

Reviewed 9 December 2015

Great place to experience Mexico. SAFE, very friendly, good location. reasonable, & accommodating! Right on the ocean, close to good restaurants. Getting around in a pulmonia (taxi) is inexpensive. DO NOT go during Holy Week....it is crazy and too many people.More

Thank Terre M
Response from THEINNATMAZATLAN, Director de Relaciones con Clientes at The Inn at MazatlanResponded 11 December 2015

Dear Terre M Thank you for staying with us at The Inn, we’re glad you had a safe and pleasant stay with us, our location is by far one of the best in town which is another good reason to reserve with us; Mazatlan is...More

Reviewed 8 December 2015 via mobile

This was a wonderful place for a romantic getaway! All the staff I thank you from the bottom of my heart! From morning to evening we have had a great time at the Inn at Mazatlan! The beach ,the pool ,and the food was just...More

Thank Dwight H
Response from THEINNATMAZATLAN, Director de Relaciones con Clientes at The Inn at MazatlanResponded 11 December 2015

Dear Dwight H It was our pleasure having the opportunity to serve you this time, we truly appreciate the kindness of your words and look forward to host you again soon in the near future. Best regards. Sergio Alonso Guest Services Manager

Reviewed 28 November 2015

Been coming to the" Inn at Mazatlan" about 11 years now. The staff is really GREAT. They try really hard hard to make your stay memorable. We did have some issues with our room but they were all taken care of in a timely fashion....More

Thank CUTCrOp
Response from THEINNATMAZATLAN, Director de Relaciones con Clientes at The Inn at MazatlanResponded 30 November 2015

Dear Inn at Maz Guest It is so delightful for us to hear that you had a great time at Inn again this year, as you mention on your comments our most valuable asset is the staff, we know beautiful facilities may motivate your senses,...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 78 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mazatlan
#8 Spa Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#12 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 78 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mazatlan
#8 Spa Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#12 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (443)
Room & Suite (350)
Pool & Beach (133)
Dining (52)
Amenities (36)
Family and Play Areas (7)
Business Centre & Event Rooms (3)
Questions & Answers
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Willie N
1 May 2018|
AnswerShow all 3 answers
Response from Hector R | Property representative |
The construction lobby is finished the next phase is the rooms renovation and we will start on the upcoming weeks. We will keep you posted on the new items that are coming for all the rooms.
1
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Google Translation
Sara W
24 April 2018|
AnswerShow all 8 answers
Response from Hector R | Property representative |
All the renovation will be coming in phases as we have different areas still to make significant changes. Full renovation as well as new building should be finished by the end of 2019.
1
Vote
Google Translation
deserttacoma
4 February 2018|
AnswerShow all 5 answers
Response from Hector R | Property representative |
The end of the construction should be finished by the end of 2019.
0
Votes
Google Translation
Room Tips
"dont go there until next year, unless you like construction"
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"Ask for what you want!"
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"Don't take the tower currently being renovated"
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"stay as far from construction as possible."
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