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The Inn at Mazatlan

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The Inn at Mazatlan
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636 Reviews from our TripAdvisor Community

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Showing 439: English reviews
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Silverdale, Washington
Reviewed 3 days ago NEW

I loved this place! The minute we walked through the door we were greeted with "Welcome home!" After a bit of a rocky beginning (they put us in a small ground floor room with only 1 bathroom for two couples) they straightened out the problem and we had a great time from there. Granted, our room still was't great (strange...

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Helpful?
Thank _linezj
Langley, Canada
Reviewed 4 days ago NEW

The the hotel is beautiful, clean and staff are nice and professional in there treatment of there guest. I love the way the resort is situated, it has the view of the ocean and the and resort area together. I can recommend it to friend and acquaintances.

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Helpful?
Thank valcadamia
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. First of all, thank you for choosing The Inn At Mazatlán as the place to come and enjoy from your vacation time, it has been a pleasure to have the chance to host you. We are truly grateful for your comments about the great experience that your visit to our hotel has been, entirely enjoying of our facilities,...

Phoenix, Arizona
Reviewed 5 days ago NEW

The part that I was need to be remodel , wich I been told is going to be pretty soon . The hotel in general is very good , good location an a beautiful beach right there ! Clean and confortable , very nice staff! I will go again !

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank mariavM7892FA
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest: Thank you very much for your detailed and kind review, we love to read this kind of comments. We are proud to host our guests with excellent service, creating special moments is our passion! We look forward to welcoming you near future. Sincerely, Adrián Martínez Concierge.

Ringgold, GA
Reviewed 1 week ago NEW

The Inn at Mazatlan was a nice resort right on the beach. Located in a good spot were restaurants and stores were just a short walk away. The staff was friendly and took good care of us. Food at the onsite restaurants was good. The view from our room great!

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Helpful?
Thank jeffpio
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you so much for taking a couple of minutes to share your experience with us. We are very happy to read your comments, our whole staff is compromised to delivering an exceptional service and I am very glad to see that we meet your expectations. Thank you for choosing The Inn At Mazatlán and we will be...

Loveland, Colorado
Reviewed 1 week ago

We have been coming here for 30 years. We enjoy the ambiance, the people, the food, and the overall experience. With the promise that the rooms will be redone, the INN will be a very special place to vacation.

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Helpful?
Thank Lindahikes
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Lindahikes. Thank you for this detailed review about our hotel and our services. It makes us happy to know you had a good time and that your overall experience was positive. For us, this is the proof that we did a good job, it seems to us we met your expectations and for us that's a good motivation to...

Mexico City, Mexico
Reviewed 2 weeks ago

Nice beach hotel, simple and well located. Friendly staff. The junior suite was very large with a nice view over the ocean. The hotel feels a bit oldish, nothing very fancy, a bit 70's in style. The buffet breakfast is ok.

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Helpful?
Thank billetdoux_pp
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you for sharing your experience at our hotel. We are glad to know you enjoyed the food, our beautiful ocean view and the service from our team. For us it is very important your opinion and satisfaction. We hope to have the opportunity to welcome you again, it would be a great opportunity to offer you a...

Fuquay-Varina, North Carolina
Reviewed 2 weeks ago

The Inn is located in the Golden Zone with lots of restaurants and shops nearby. The resort is very nice and right on the beach. The staff is friendly and very helpful. Josephine gives a wonderful massage in the resort Spa. Happy hour is twice a day but the drinks do not have much alcohol. The beach is compact and...

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Helpful?
Thank jdcarroll2016
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest, Thank you very much for your kind comments, we are pleased to know that your stay in our resort has met all your expectations, we strive every day to offer our guests only the best in every aspect, from facilities, our Paradise Spa and an excellent treatment of our staff. As you mention it we are located in...

Reviewed 2 weeks ago via mobile

We could tell the Inn at Mazatlan use be very pretty back in the day but it is sad site if you end up in the old towers. They do have new ones being built but prepare for pounding during day hours because of the renovations. We came with some friends and they had to be moved twice, 1 foe...

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2Thank Jennifer S
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is...

Seattle
Reviewed 2 weeks ago

we stay here every time we come to Mazatlán, love this place, our two bedroom was very roomy and a great view, the staff is just wonderful and treat us like Kings and queens. My mother who is in a wheelchair was treated with the most kindness. Shout out to Omar and Manual at the front door, they go above...

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Helpful?
Thank firstimePV
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest. Thank you for taking time to post about our resort. We're happy to hear that your time spent with us was a great experience. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Omar and Manuel are very important part of our great team,...

Edmonton, Canada
Reviewed 2 weeks ago

Just finished a 3 week stay at the Inn at Mazatlan. the first suite we were given was very old in a building scheduled for demolition, the management happily changed our room with no issues to a very nice suite. My wife was disappointed that there are no bath tubs as she is a bather. There was construction just below...

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1Thank imrjk
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest, Thank you for taking the time to express your opinion on Hothel The Inn at Mazatlán. We appreciate your comments and highlights of the areas where we missed your expectations; your feedback is always well received to improve every day. We are making changes to our facilities to ensure that your vacation is the best for you and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 5,280 - ₹ 24,707 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mazatlan staff and other travellers.
41 questions
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Questions? Get answers from The Inn at Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't depend on the pull out couch for a good rest!”
 of 5 bubbles _linezj, 26 Mar 2017 | Read review
“best views”
 of 5 bubbles valcadamia, 25 Mar 2017 | Read review
“The Inca building has the best views of the beach, but also the most beach noise.”
 of 5 bubbles Lindahikes, 22 Mar 2017 | Read review
“The Tower has the newest rooms but they get street noise.”
 of 5 bubbles jdcarroll2016, 13 Mar 2017 | Read review
“under construction for next 2 to 3 years”
 of 5 bubbles imrjk, 9 Mar 2017 | Read review
5 of 5