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Walter was amazing super friendly, welcoming and funny. The pool was a little cold the joy squad was cool. The hotel was nice and affordable only downside is the WiFi is limited to the Deli, but the Deli has great customer service especially Alfonzo great...More
It has been for ever since we had gone back to Mazatlán. And the truth is nothing has changed eapecially in the resort sea garden. To be honest it is very old and unconfortable. The pool is not heated so by 6 pm it was...More
This is an older resort and will be under construction starting 2018. They will be tearing down many of the unused buildings and then will start with a new scale of construction for a new Mayan Palace to be completed in 3 years. The staff...More
We found that the waiters,pool staff, and beach staff were extremely friendly and helpful. The food was exceptionally tasty and beautifully presented. The rooms were well attended to by the maid.
The people at reception were equally helpful
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It’s our 2nd week in Mazatlan. Emerald Bay first week :-(((.
SOOO HAPPY to finally be here at Mayan Palace. Staff... perfect.. personal service perfect..
Sea Garden room.. Ocean view, kitchen, a separate bedroom, very spacious. The room bright and airy. Feel at home here....More
1 Thank Fancy2026
Response from Socialmediamanager1, Manager at Sea Garden MazatlanResponded 2 weeks ago
Thank you so much for commenting about your stay at Mayan Palace Mazatlan . We really thank you for your kind comment about the staff and the service they provide.
Your comments are always welcomed. Our primary goal is to ensure you are able to...More