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El Cid Granada Country Club

AMOMAUS$ 74*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 144*
US$ 74*
Great Deal
US$ 144*
US$ 144*
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El Cid Granada Country Club
El Cid Granada Country Club
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649 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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Vancouver, Canada
Reviewed 2 weeks ago

We are neophytes of Mazatlan and fortunately for us arrived by mid afternoon. We were very pleased with everything about the hotel. The check in procedure was quick, friendly and efficient and we were in our huge room overlooking the pool in short order. Such short order that we were poolside in minutes and I'd jumped in shortly after that....

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Helpful?
Thank ovas1
GMELCIDRESORTS, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, Thank you very much for saying such a nice things about our resort and for sharing with us through Trip Advisor. I felt very happy to hear that we met all your expectations and that you enjoyed your stay in Mazatlan. It is wonderful that all our staff was friendly and helpful to your needs during your vacations....

Gold Coast, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This was our very first all inclusive vacation and was comparable in food, staff, and facilities as many of the numerous cruises we have been on. The beachside lunch buffet and dinner buffet feature different dishes every day and the staff were extremely attentive bringing drinks before you even realized your glass was empty. Speaking of drinks, they are not...

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Helpful?
Thank DECretired
About Hotel's Favourite Review
GMELCIDRESORTS, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, I am very happy to know your stay with us was everything you were hoping for a beach resort. Thank you for taking the time to share your comments regarding the experiences with our staff, our service and our facilities. We are very glad to hear we met all your expectations and that all our staff attended to...

Arvada
Reviewed 2 weeks ago

I would never stay at El Cid again. They charge $10 per day per device for WiFi. For a couple with two phones and two computers, this would be a ridiculous $40. The floor was gritty. I left my key card in the room when I left and was told there would be a charge for issuing another card. The...

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Helpful?
Thank ch1ffchaff
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, It is with regret to have learnt that we did not meet your expectations on your recent visit. In concern to the room key extra charge. I personally verified in our system and I realised to see that no charge has been generated. Here are certain policies and procedures that the hotel must follow in order to be...

North Vancouver
Reviewed 3 weeks ago

Our room was remodeled and looked much more up to date. The kitchen cupboards and hot plate area could do with some updating as well. Everything was kept very clean and tidy. Staff was very friendly and helpful. The Granada is very quiet and restful away from the hustle and bustle of the other elcid hotels if that is what...

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Helpful?
Thank Dave W
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Mr. Dave, First of all I would like to thank you for taking the time to share your comments regarding your recent stay at el Cid Granada. It is through guest reviews such as yours that we can assess the standards of our service, and therefore make changes, so as to meet and exceed your expectations. I am very...

Loves Park, Illinois
Reviewed 3 weeks ago

El Cid Granada had spacious rooms, but we had issues with the showers. One shower had all cold water and the other would change from scolding hot and then to cold. The service and hospitality made up for the poor plumbing. :) American dollars are very hard to find, and I would suggest getting pesos before you arrive. Every place...

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Helpful?
Thank Rebecca B
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Mrs. Rebecca B, We are delighted you enjoyed your vacation with us at El Cid Granada Country Club… thanks for sharing your trip here. We appreciate the feedback you have provided us regarding the room and shower issues. We take your comments very seriously and have take steps in order to avoid these shortcomings in the future. Please understand...

Leuven, Belgium
Reviewed 3 weeks ago

Overal I very much enjoyed my stay at El Cid Granada Country Club. Spaceouse room, service with a smile. Good Wifi and catering including room service. Downside for me was having to wait for my room for 3 hours after a 30 hoOverall I very much enjoyed my stay at El Cid Granada Country Club. Spacious room, service with a...

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Helpful?
Thank vis264
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, Thank you very much for took the time to share your feedback with us regarding your great stay at el Cid Granada. I am very happy to hear we met all your expectations and that you enjoyed all our facilities. We work hard every day to improve our quality of service and provide our guests the best experiences...

Fort Saskatchewan, Alberta
Reviewed 3 weeks ago

We just spent 2 months at the Granada. The staff were so accommodating and friendly, making sure everything was great for us.They truly make you feel like you are family. Everyone from the front desk, the wait staff, maintenance personal to groundskeeper had a smile and a friendly Hola!

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Thank pjmichael99
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, I am very happy to hear your stay with us was everything you were hoping for a beach resort and that you spent your 2 months' vacations at el Cid Granada. Thank you for taking the time to share your comments through Trip Advisor regarding the experiences with our staff, services and facilities. We will be awaiting your...

Linden
Reviewed 4 weeks ago

We spent 5 weeks at the resort and loved it. There was a quiet relaxing atmosphere around the pool. the beach was just a short walk through the complex. The rooms were spacious and the beds very comfortable. the staff were friendly and very helpful. Would recommend this resort.

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Helpful?
Thank Allen M A
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, I appreciate that you took time to share your comments regarding your great relaxing time at el Cid Granada. I felt very proud to hear that we have been part of your 5 weeks vacations and that we went above your expectations. Our objective is to always provide the best service to our guests, so reading this kind...

Machesney Park
Reviewed 4 weeks ago

Everything was wonderful. Very clean, very friendly. The Granada was nice because it was a short walking distance from the other resorts that we had access to, but far enough away that our pool and breakfast area was always quiet and low-key. Staff was excellent, they went out of their way to make us happy. One server actually helped us...

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Helpful?
Thank ms2017374
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, I am very happy to hear your stay with us was everything you were hoping for a beach resort. Thank you for taking the time to share your beautiful comments regarding the experiences with our staff, services and facilities. We will be awaiting your return the next time you visit Mazatlan and look forward to welcoming you to...

Poplar Bluff, Missouri
Reviewed 4 weeks ago

The location is in the middle of it all. The weather was perfect. The beach is not the most beautiful beach but it is a beach. The pool area was very crowded and you have to be there early to get a chair. The food was average. Definitely avoid the City Trolley Tour - it is a tour to a...

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Helpful?
Thank Drenise H
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, Thank you so much for sharing feedback on your recent experience at the beautiful port of Mazatlán. We are delighted to read that you enjoyed the resort facilities, and thank you for highlighting the resort central location, quality of our accommodation, as well as our pool and our beach facilities. We certainly regret any misunderstanding and shortcomings experienced...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 5,042 - ₹ 25,145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Granada Country Club staff and other travellers.
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Questions? Get answers from El Cid Granada Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although it is an all inclusive, small tips to waiters etc. are greatly appreciated and get you a little extra attention poolside and at restaurants. The Mexican food was delicious; be adventurous and skip the hamburgers and hot dogs (which must have been good based on their popularity).”
DECretired, 10 Apr 2017 | Read review
“Very good cleaning of the room. Kitchen needs a little more updating.”
L1470UBdavew, 4 Apr 2017 | Read review
“We tipped our housekeeping lady and she made beautiful animals for us! Very cute! Out friends got a bottle of tequila! ”
rebeccabA8636OK, 4 Apr 2017 | Read review
“Let them know what you would like :-)”
A9018XEdonnas, 27 Mar 2017 | Read review
“Could smell smoke in my room daily so did not sleep well and came home sick for the two weeks after. Ran out of toilet paper twice as they do not leave extra in room. Had to sneak off cart. We had coffee maker in room but had to pay daily for coffee. Very disappointing!”
G4124KYsharonk, 16 Mar 2017 | Read review
5 of 5
AMOMA
US$ 74* /night
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Booking.comUS$ 144
Orbitz.comUS$ 144
Expedia.comUS$ 144
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Prices are for 1 room, 2 adults
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