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Pueblo Bonito Emerald Bay

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Pueblo Bonito Emerald Bay
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2,725 Reviews from our TripAdvisor Community

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There are newer reviews for Pueblo Bonito Emerald Bay
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Showing 1,593: English reviews
Reviewed 2 March 2014

The staff at the resort continue to make each vacation better than the next. The pool staff were again on top of their game. The Valintine Dinner was beyond belief! The Kalua and coffee made the meal. Egar my waiter (for the past four trips) never left our side. My 81 year old mother had the time of her life!...

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1Thank Mgeorge58
Rockford, Michigan, United States
Reviewed 1 March 2014

My expectations and review of Emerald Bay strictly comes from my previous visits with the Pueblo Bonito resorts at Cabo. We love Pueblo Bonito resorts and love staying there because we know what to expect. Emerald bay was beautiful. The grounds are lush and tropical. The rooms were clean and kept up. We love to explore the restaurants in Cabo...

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Thank Lori M
Alberta
Reviewed 28 February 2014

Visited Emerald Bay from February 12 to 19th. Resort was crowded but nevertheless, service was excellent. Food was very good but rather monotonous. Definite shortage of fresh fruits and vegetables. Same fruit every morning for breakfast. Rooms were nothing special, but clean. we had lights burnt out in the bathroom, and other minor things. Definitely ask for a room on...

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Thank WillardHank
St. John's, Newfoundland, Canada
Reviewed 28 February 2014

Beautiful resort! No detail,no matter how small was overlooked! The staff were superb! Everything was extremely clean and tidy! They worked very hard to keep it that way. Only a couple of restaurants but they were really good!There was a shuttle that traveled every hour back and forth to the sister hotel that had several restaurants. Emerald Bay also had...

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Thank Janet A
Plattsmouth, Nebraska
Reviewed 28 February 2014

I have never experienced a Mexico resort as well landscaped, with a nicer ocean view, or more gorgeous facility and grounds! But the food and service was a great disappointment. Staff was very friendly and accommodating... but really needed training. La Cordalier buffet was a #4. Turkey hot dogs cut into pieces and blended with spam cubes??? At a 5...

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3Thank bsorens
Calgary, Canada
Reviewed 27 February 2014

Absolutely gorgeous resort. Love the peace and quiet. Nobody trying to sell you trinkets, hats etc. Spa and gym are perfect. Pools are well located and picture perfect. Only problem we had was getting loungers by the pool. You had to get up and put towels on by 7am or you didn't get a spot. We like the Adult pool...

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Thank Ray T
Los Angeles, California
Reviewed 26 February 2014

My family and I have been coming to Emerald Bay as owners since 2001 and the experience gets better each time. We used to split our two weeks between the Pueblo Bonito downtown and Emerald Bay, but for the previous 5 years we have only come to Emerald Bay. We own two weeks in Villa 4 and this year we...

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1Thank Kallie S
Milwaukee, Wisconsin
Reviewed 26 February 2014

Pueblo Bonito Emerald Bay was an excellent choice for our first time in Mazatlan. This is the perfect place to get away from it all and still have it all. The pools are just stunning and are elevated enough to have a great view of the ocean. There are several swim up bars which are always fun! The one bedroom...

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Thank beachtraveler2014
PuebloBonitoResorts, General Manager at Pueblo Bonito Emerald Bay, responded to this review

Dear Reviewer, It is great to hear you had a wonderful time at Emerald Bay, we truly appreciate your kind remarks and hope to welcome you anytime soon. Sincerely, David Tussi, General Manager

Calgary, Canada
Reviewed 25 February 2014

This resort is excellent in every way. Very beautiful facility, excellent staff and great services. The shuttle bus to Mazatlan was handy and convenient. The pools were beautiful, not overly busy. We didn't do the all inclusive and found the restaurants in town reasonable and providing great food.

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2Thank Bloodhawk
PuebloBonitoResorts, General Manager at Pueblo Bonito Emerald Bay, responded to this review

Dear Reviewer, We would like to thank you for taking the time to review us, and for your preference on choosing Pueblo Bonito Emerald Bay on your visit to Mazatlan, we hope to have you back anytime! Warm Regards, David Tussi, General Manager

Edmonton, Canada
Reviewed 25 February 2014

Me, my girlfiend and 2 friends of ours stayed at the PBEB Feb 7th - 14th and were blown away by everything. First of all, the service was absolutley amazing, anybody that says otherwise must have been staying somewhere else. weather it was in a resteraunt, poolside or otherwise, we were pampered the entire week. The grounds were beautiful, lush,...

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2Thank Josh G
PuebloBonitoResorts, General Manager at Pueblo Bonito Emerald Bay, responded to this review

Dear Josh, Thank you for taking the time to write us such a nice and detailed review about Emerald Bay, we are very happy to hear you had time to visit town and enjoy a lot of different places. We hope to welcome you anytime in the near future. Best Regards, David Tussi, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Each suite comes with a panoramic ocean view from your private balcony and has amenities like outdoor Jacuzzis, a beauty salon with mini-spa and tennis courts nearby. Relax below 150-year-old mangroves that surround a free-form pool and stroll the shoreline by the bay. Located next world famous sport fishing waters, golf courses, and the Gold Zone, you can enjoy any number of nearby activities on both land and water. ... more   less 

Additional Information about Pueblo Bonito Emerald Bay

Address: Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 12,699 - ₹ 30,996 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pueblo Bonito Emerald Bay 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Pueblo Bonito Emerald Bay Hotel Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Emerald Bay Mazatlan
Hotel Style:
#1 Spa Hotel in Mazatlan
#1 Luxury Hotel in Mazatlan
#1 On the Beach Hotel in Mazatlan
#1 Family Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Pueblo Bonito Emerald Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best accessibility for us was Bldg. 18--”
 of 5 bubbles freckkles, 12 Jan 2017 | Read review
“Ask to see the room first”
 of 5 bubbles Egidio0108, 11 Jan 2017 | Read review
“Top floors in each of the buildings provide quietest rooms.”
 of 5 bubbles Allan_and_Sharron, 10 Jan 2017 | Read review
“Ask for a view of the ocean.”
 of 5 bubbles beatrizm324, 4 Jan 2017 | Read review
“All ocean view, go higher for great view, only few patios”
 of 5 bubbles BigRedAZ, 2 Jan 2017 | Read review
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