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Pueblo Bonito Emerald Bay

3,127 reviews
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Traveller (1781)
Pool & Beach (620)
Room & Suite (381)
Overview
  • Excellent73%
  • Very good16%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“kelly's bar”(131 reviews)
“emerald bay”(471 reviews)
“pueblo bonito”(270 reviews)
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (3,127)Write a Review
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All reviewskelly's baremerald baypueblo bonitobistro restaurantsister resortla cordelieremaster suitemain poolsunset beachtime sharebeautiful resortfree shuttlepb mazatlanpillow menuadult poolmeal plantimeshare presentation
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721 - 725 of 1,878 reviews
Reviewed 28 April 2015

as owners at both resorts emerald bay and Mazatlan the reviews compliment our vacation experiences staff are great our complaint is on arrival you are invited to a information breakfast or lunch, Be advised this is a time share sales meeting, PLESE PLEASE do NOT!!!!!...More

2  Thank Malcolm F
Response from PuebloBonitoResorts, General Manager at Pueblo Bonito Emerald BayResponded 30 April 2015

Dear Malcolm F, Thank you for your comments and feedback, we hope to welcome you anytime in the near future. Best Regards, David Tussi, General Manager

Reviewed 28 April 2015

We just left Pueblo Bonita Emerald Bay yesterday and this facility, overall, was very lovely. The first impression was it was secluded and jungle like. The facility is maintained quite well! Our room was in the 1400 building and our view was gorgeous despite a...More

2  Thank gingersmommy
Response from PuebloBonitoResorts, General Manager at Pueblo Bonito Emerald BayResponded 30 April 2015

Dear gingersmommy, Thank you very much for taking the time to review us, we are very happy to hear you had a wonderful time during your stay with us. We look forward to welcome you anytime in the near future. Warm Regards, David Tussi, General...More

Reviewed 22 April 2015 via mobile

We have been here many times as a family and we always enjoy it. The staff is so helpful and gracious and the rooms are very nice and are kept very clean. The entire resort is very nice and is fun for the whole family!...More

3  Thank Rawalt
Reviewed 22 April 2015

Have been going to Pueblo Bonito-Sunset since 2006. First time at Emerald Bay. The place is WONDERFUL...Great staff-Great theme nights/food. The birds, cats & Iguana's were great...Definite DO OVER...

2  Thank NicNac5887
Reviewed 20 April 2015

Our first time in MZT at a PB resort with family of four including high school and college daughters. We've stayed at several other all inclusive resorts in Mexico & Caribbean. Overall we had a wonderful stay. The property, grounds and views are spectacular. The...More

2  Thank Tony L
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Laundry Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Spa
Bar/Lounge
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 172 - US$ 664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mazatlan
#1 Family Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$ 172 - US$ 664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mazatlan
#1 Family Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (1781)
Pool & Beach (620)
Room & Suite (381)
Dining (131)
Amenities (67)
Family and Play Areas (18)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
ANowok
12 February 2018|
AnswerShow all 5 answers
Response from AJD1968 | Reviewed this property |
We love this place but there isn't much to do there for kids that we could see. Kelly's bar is a drinking establishment with good entertainment but not children oriented. Other than the pools, the beach and maybe tennis... More
0
Votes
DAnnStephens
12 February 2018|
AnswerShow all 10 answers
Response from rkell754 | Reviewed this property |
The food is expensive...similar pricing to a good restaurant at home. IMO it is very over priced for mostly OK food. People who go there regularly buy groceries at a nearby tienda & do a portion of their meals that way. The... More
2
Votes
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Room Tips
"Our room was facing the ocean, nice and quiet perfect!"
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"Get A Balcony View facing Pool"
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"The second or third floor.."
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"We had a ground level suite that was excellent with young kids as they could walk out with no fear of falling"
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