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Pueblo Bonito Emerald Bay

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 201*
US$ 201*
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Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay
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2,856 Reviews from our TripAdvisor Community

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There are newer reviews for Pueblo Bonito Emerald Bay
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Showing 1,708: English reviews
Portland, Oregon
Reviewed 29 November 2014

Was very impressed with the beautifully maintained grounds and pools here. The room was also lovely. I could not have been more pleased with the property. Having said that, I was unhappy with the service from the front desk several times and the hard core press from the time share people made me believe the circling turkey vultures were there...

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Thank Barbara G
Alamos, Sonora
Reviewed 27 November 2014

My Spanish is bad but, it doesn't matter. The people who run this place are amazing. One of the signs of a great property is the lack of turnover. We've been coming now fo eight years and are always greated, if not by name, at least a "Welcome Home" An incident this trip caused a bit of concern over our...

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Thank Hal W
Reviewed 26 November 2014 via mobile

Have been going here for 8 years now and it just keeps getting better! Very relaxing and the service is great! The drinks are stronger than you think.. Especially when you are in the water swimming. Looks like the beach is starting to erode away but they say that happens around this time of the year.

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3Thank Ellie S
Reviewed 26 November 2014

Great service and amazing location! I recommend it to anyone who is looking for a great stay in mazatlan. Amazing service food and relaxation. The pool is great and so is the water room and spa. To anyone with big family's and looking for a great stay this is it! :)

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Thank Jojosimnitt
Reviewed 26 November 2014

Excellent service and beautiful place to stay. I recommend to everyone!the service is outstanding and they take care to meet your every need. The activities are fun and can include all ages. Definitely recommend!

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Thank astaehely
Plymouth, Minnesota
Reviewed 23 November 2014

Just got back from Mazatlán. Pueblo Bonito Emerald Bay is like paradise. The staff is very friendly, accomodations are comfortable and there are many activities on premises as well as a free shuttle into town. We look forward to our visit every year. The landscaping is beautiful.

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1Thank The_Coach2_2
Reviewed 22 November 2014

I must say that from all hotels I have stayed in Mazatlan, this one is the most impressive and top line in facilities. However I have to say that (and this could be a deal breaker), the service was horrible!!!! Not bad, horrible!!! I believe that service is one of the major aspects when staying at a hotel that has...

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1Thank Victor I
Portland, OR
Reviewed 22 November 2014

We returned from our stay at Pueblo Bonito Emerald Bay October 26 through November 2. We are RCI members and exchanged for a week in Mexico. We had been to Pueblo Bonito in 2007 and had a wonderful trip, so when we were looking for a place to celebrate our ten year anniversary, we decided to return to Pueblo Bonito....

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Thank emmettdigger
Reviewed 21 November 2014

This place is like heaven i would not go to another place for vacation because this place makes me relax and really makes me feel like i am at home and i would not change this place for another place in the world. People should really come here, angel i a really good host.

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Thank Jgarcia67
Minnesota
Reviewed 19 November 2014

I've been to probably 5 all inclusive Mexican resorts over the years and am trying to find a standout among them. What I liked about this one....The resort was clean, the weather was amazing, the staff were great. The pool staff as well as the restaurant staff. Very attentive and pleasant. I really enjoyed Kelly's Pub. It had great entertainment...

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3Thank thetravelteam

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Each suite comes with a panoramic ocean view from your private balcony and has amenities like outdoor Jacuzzis, a beauty salon with mini-spa and tennis courts nearby. Relax below 150-year-old mangroves that surround a free-form pool and stroll the shoreline by the bay. Located next world famous sport fishing waters, golf courses, and the Gold Zone, you can enjoy any number of nearby activities on both land and water. ... more   less 

Additional Information about Pueblo Bonito Emerald Bay

Address: Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 10,986 - ₹ 40,668 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pueblo Bonito Emerald Bay 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Pueblo Bonito Emerald Bay Hotel Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Emerald Bay Mazatlan
Hotel Style:
#1 Luxury Hotel in Mazatlan
#1 Family Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
#5 Business Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Pueblo Bonito Emerald Bay staff and other travellers.
198 questions
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Saint Paul, Minnesota
2 months ago

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Questions? Get answers from Pueblo Bonito Emerald Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You cannot get good wi fi from the first three buildings that are old and in need of new tile and repair.”
hsabin, 25 Apr 2017 | Read review
“Emerald Bay is a very large resort. We usually pick a room close to a pool that we will be visiting each day.”
LENEA01, 17 Apr 2017 | Read review
“Third floor and up as the palm trees cover the view otherwise.”
953ChrisS, 9 Apr 2017 | Read review
“All rooms are good, all face the ocean.”
happytobehere73, 6 Apr 2017 | Read review
“Higher rooms for a view or ask for one adjoining pool so have lounge chair available”
34janetm, 5 Apr 2017 | Read review
5 of 5
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US$ 201* /night
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Prices are for 1 room, 2 adults
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