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El Cid El Moro Beach Hotel

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El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel
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1,427 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid El Moro Beach Hotel
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Showing 1,069: English reviews
San Jose, California
Reviewed 5 June 2015

We booked two one bedrooms at the Moro side of the resort and got 7 days all inclusive. Our family of 5 hung out most of the time at the pool and we were kept entertained. The Actividades Team is the BEST. We've traveled to Cabo, Cancun, and Nuevo Vallarta and nothing beats Mazatlan. Jesus, Frankie, Cinthya and Gabriel took...

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Helpful?
Thank Gigi B
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Gigi B, Thank you very much for have taken the time to give us this awesome feedback regarding your recently stay with us . I feel so proud to hear that our activities staff were an important part of your vacations and make sure to make of it something special, enjoyable and pleasant. Be assured they will get a...

Los Angeles, California
Reviewed 27 May 2015

My boyfriend and I really enjoyed our stay at El Moro. We combed through tons of reviews before choosing this hotel and I'm glad we went with it. We were up in the air between this location and their la marina location and I'm glad we chose this one. La Marina is beautiful (from the outside, we didn't see their...

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Helpful?
Thank JaeBla
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear JaeBla, This is an awesome review regarding your recently stay with us at el Cid Moro. I am very proud of all our staff that make sure your stay was pleasant and enjoyable. Be assured that the involved staff will get a mention for their good effort. It is so glad to hear everything about el Cid Moro went...

Reviewed 27 May 2015 via mobile

Great Experience Went with multiple friends stayed at El Cid Moro very Friendly Staff Josefina Front Desk Manger was Very Helpful and I also needed help with One more Room and Pepe Velazco also was Extremely Helpful. Plan to go back next month

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Helpful?
Thank Richard A
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Richard A, We’re glowing reading your review regarding your recent experience at El Cid Moro Hotel. We are thrilled that you enjoyed your stay; however, the greatest compliment of all is to know that you received impeccable service throughout your stay. Our entire team prides themselves daily on providing memorable service for our guests and we’re delighted that you...

Reviewed 27 May 2015 via mobile

Very nice. People are friendly we ate at the restaurant and the food and service was good. The owners pool is a quite spot with a nice hot tub and drink service. The daily maid service was a pleasant surprise compared to the twice weekly in the states. You will get hit up to tour another time share presentation with...

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Helpful?
Thank Walt W
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Walt W, Many thanks for your kind review. There is no greater compliment than a return guest. We’are delighted that you enjoyed the food, service and private pool during your stay. We look forward to your next visit with us and thank you once again for being a very valued for El Cid Moro Hotel. Kind Regards, Salvatore Sanchez...

Lincoln City, Oregon
Reviewed 26 May 2015

We planned this 2 week stay for a year. Things sure have changed there. They no longer offer WiFi in their lobby area. If you want it you must pay $25 per week. Their all inclusive plan no longer allows you to use it for dinner at LaConcha and LaMarina. We asked for a renovated room with a patio. Our...

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Helpful?
3Thank 2Lulu12345
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear 2Lulu12345, Thank you very much for have taken the time to give us this feedback regarding your recent stay at el Cid Moro. I am sorry to hear that we didn't met your expectations during your stay and I regret the inconvenience you had. Be assured we will check the problems you are telling us to prevent happen a...

Glenrock, Wyoming
Reviewed 22 May 2015

Spent seven great days at El Moro. Everyone was very friendly and helpful. Our suite faced the beach and was beautiful. Took the city tour and tequila tour, were OK but maybe a little over priced. Not a place for snorkelers. Maricruz was great and very helpful with every request or question we had.

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Helpful?
1Thank Jim0690
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Jim 0690, First of all I will like to thank you for have taken the time to give us this feedback. It is so good for me to know that we met all your expectations and that all our staff was friendly and helpful in your needs during your stay. We hope you can give us the pleasure to...

Reviewed 20 May 2015 via mobile

The activities team is the best. The coordinator Arynka, rocks. This team really makes your day, a day of fun. They have all these cool games and get everybody involved. They invite you to participate, so you can experience the best time of your life.

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Helpful?
2Thank Isela V
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Isela V, It is so good for me to know that our activities staff made of your trip something special. Be assured they will get a mention for their good effort and I wil like to thank you for the time to write us this good comments. El Cid will be more than happy to continue being part of...

Granville, Ohio
Reviewed 20 May 2015

What a great place to stay. Wonderful food, activities, tours, pools, and staff. Friends and family from ages 10-74 enjoyed the experience. Excellent service from Staff including: Jesus, Armando, Guillermo, Josue and Raul, morning and evening in La Concha; Ulisus and Cesar at El Patio; Christian Ricardo at Prime Grill; and caddy Javier at the Golf Club. Housekeepers Rosario (on...

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Helpful?
Thank Carol J
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Carol J, Wow, what a wonderful review you just give us to all of us that make part of el Cid and the lectors of tripadvisor. Thank you very much for have chosen us like the best place to stay in your 6 wonderful weeks in Mazatlan. I am so happy to read that all our services went beyond...

Reviewed 16 May 2015 via mobile

El Cid El Moro has beautiful ocean views, and their wait staff is great. However, for all you foodies out there, forget the all inclusive, and put that money to greater eats like LOS PANCHOS! Sadly, all inclusive at El Cid takes away all the quality, and gives you just a lot.

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Helpful?
1Thank RoseBoag
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Thank you very much for sharing your comments on your recently stay with us. I am very pleased to read that your stay at the hotel was positive. About the food we are checking as area of opportunity about the quality, for us is very important your comment. We hope you return to this home soon. Kind Regards. Salvarote Sanchez...

Sacramento, California
Reviewed 11 May 2015

The Staff at the La Concha was the best. Jesus, Jorge, Daniel and Guillermo was very attentive to our every needs. Ana & Veronica was very helpful from beginning to end. I must say the rest of the staff at the front desk could smile a bit more. I don't speak any spanish and it would have help a great...

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Helpful?
1Thank ray7002015
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear ray7002015, Thank you very much for have taken the time to give us this awesome review regarding your great vacation with us at el Cid Moro. I am so glad and proud to hear that our staff at la Concha was the best, attentive and helpful in your needs. Be assured Jesus, Jorge, Daniel, Guillermo, Ana and Veronica will...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 7,191 - ₹ 29,303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When we moved to the luxury king room we were on the 27th floor of the hotel and it provided a great view of the ocean and the city. The higher the floor you stay on the better the view.”
 of 5 bubbles 358kathyj, 19 Feb 2017 | Read review
“Change the mattress's in the building!”
 of 5 bubbles brianmN430BS, 17 Feb 2017 | Read review
“The best restaurant was La Concha, make sure that when you book, you are able to eat all your meals at La Concha. They are a bit slow in taking your order and delivering it but they wait is so worth it. ”
 of 5 bubbles biancasI5290HQ, 15 Feb 2017 | Read review
“None...staff did an excellent job!”
 of 5 bubbles andrewa349, 14 Feb 2017 | Read review
“We like to ask for an ocean view room.”
 of 5 bubbles SigtheIcelander, 14 Feb 2017 | Read review
5 of 5