We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

El Cid El Moro Beach Hotel

Show Prices
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel
Panoramas (50)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,315 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for El Cid El Moro Beach Hotel
See the most recent reviews
Showing 973: English reviews
Reviewed 25 March 2015

In the process of total re-hab and ready for it. When finished it will be great. Great beach, quiet, not a spring break hangout. For now, stay at the Marina which is great. For now, Mazatlan is a good secret.

 Report
Helpful?
1Thank Lij L
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Lij L, I would like to thank you for sharing your feedback about your stay with all other TripAdvisor readers. Our team is indeed committed to providing our guests with you great experience. Thank you Salvatore Sanchez General Manager.

Edmonton, Australia
Reviewed 25 March 2015

My sister and I recently stayed at this hotel. We were originally booked into the El Cid Granada across the street and were upgraded by the hotel to the property on the beach. We were anticipating liking the hotel as the reviews were good. As it turned out, the room was awful - desperately needs updating. We actually didn't want...

 Report
Helpful?
2Thank Betty P
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Bettyp, Thank you very much for choosing El Cid Moro Beach Hotel as your preferred choice of accommodation during your recent visit to Mazatlan. We truly regret that we were unable to meet your vacation expectations. I am deeply concerned to read of this situation now, therefore we have sent you a private message to understand the situation better, and...

Memphis
Reviewed 20 March 2015

My husband and I along with my brother and sister-in-law spent a week at El Cid in February. We were met by Laura at the airport who accompanied us on the shuttle to the resort. During the drive, she explained that we would meet for breakfast at 9:00 after which we would be given a tour of the property. Just...

 Report
Helpful?
3Thank boyertk
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear borerk, Thank you for sharing your thoughtful comments on Trip Advisor and it was a pleasure to have you as our guests at El Cid Moro. You have also highlighted some areas for improvement; I was most disappointed to read that you were not completely satisfied with your first impression during your recent stay. We continually work on improve...

Plymouth, Minnesota
Reviewed 19 March 2015

My husband and I stayed at El Cid El Moro in Feb 2015 as a timeshare guest of our parents. We were met by a resort representative at the airport. Once we arrived at the hotel, the pressure to attend "their breakfast" started. After saying no thank you many times, we were told by the rep, sorry I have to...

 Report
Helpful?
4Thank justthetwoofus86
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear justthetwoofus86, It was nice to read that you were completely satisfied with your overall experience at our resort, and that you enjoyed most of the facilities as well as the activities in Mazatlan, visiting Cathedral and surroundings. Your positive feedback are much appreciated by the followers of tripadvisor, I'm sure they have a clear idea of what they could...

Tyngsboro, Massachusetts
Reviewed 17 March 2015

I am ashamed to say our stay was almost a year ago but we had the most awesome waiters at El Moro, Jonathan Lerma and Josue Romero who need to get kudos for their hard work and wonderful attention and service to my husband and I during our stay. The food was excellent, the weather was gorgeous but Jonathan and...

 Report
Helpful?
Thank slk313
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear slk313, Thank you for sharing your feedback on TripAdvisor following your recent stay at El Cid Moro. Please allow me to thank you for your positive review, and I am happy to see that overall you had an enjoyable stay with us. We embrace the importance of recognizing our staff specially Jonathan Lerma and Josue Romero, thus, it was...

Soldotna, Alaska
Reviewed 17 March 2015

We just returned from two weeks at El Cid El Morro in Mazatlan. It was just the best!!! Its like our 2nd home. The people are what keep us returning. They are so friendly, the service is fabulous, and view from my room spectacular. The variety of restaurants is nice. Our favorite is the La Concha the atmosphere, service and...

 Report
Helpful?
1Thank 1702susie
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear 1702susie, I truly enjoyed reading your candid review, having the nice comments you have written on how pleasurable your stay was. Please allow me to personally thank you for your positive words about the facilities and amenities available at the resort which you enjoyed, the resort’s overall ambiance, as well as the high level of service you received from...

55350
Reviewed 15 March 2015 via mobile

The views from the tower were hard to beat. We had sun lounges on our deck, and we were glad we did since it was extremely difficult to get them by the pool due to people reserving them seemingly without actually using them. I would suggest hotel rule changes for chair reserving. The beach is nice, however, the hotel appears...

 Report
Helpful?
2Thank MinnesotaHutchinson
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear MinnesotaHutchinson, I do welcome your very kind review regarding your stay with us, and I was equally glad to know that you enjoyed a clean and well maintained hotel, with a wonderful view and friendly staff. Furthermore I regret that beach vendors and chairs on the beach were an inconvenience to you, as a result of previous reviews, we...

Sioux Falls, South Dakota
Reviewed 12 March 2015

We spent 3 nights at El Cid El Moro in Feb. We had read a lot about the El Cid resorts so we thought we would check the El Moro out for a couple nights. The complex is huge. Much larger than we are used to so we a little overwhelmed at first. We felt the check-in person could have...

 Report
Helpful?
6Thank SodakGJ
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Sodak, I appreciate you very detailed feedback and information. Overall I am happy to read your enjoyed your stay and experience but appreciate the small details that we need to improve upon. I have already addressed with my team, but please know that they are always conducting training and refreshing our employees. To be honest, I was very surprised...

Indianapolis, Indiana
Reviewed 11 March 2015

This is a fabulous hotel! Although the front desk personnel are a bit unfriendly and aloof, the rest of the staff from the bellman to the Housekeeper to the restaurant and bar (pool) staff was fantastic! The facility as a whole is well kept and maintained. Food is excellent. Our housekeeper, Erika, was exceptional, responding to every request immediately. When...

 Report
Helpful?
4Thank PuebloBonito0802
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear pueblobonito0802, It was an absolute pleasure to read your review, and I can’t thank you enough for taking the time to provide such kind and considered feedback. I was particularly delighted to hear about all the staff that you remember, and who helped to create a truly memorable experience for you. We are very lucky to have a wonderful,...

St. Paul, Canada
Reviewed 11 March 2015

We just returned from a wonderful stay at the El Moro. All the staff was friendly and helpful. Our maid, Rosy kept our 1 bedoom clean and fresh. The waiters at the La Concha are all great at there job. We would like to especially mention, Romon, Daniel, Martin and Luis for their excellent service. They were always friendly and...

 Report
Helpful?
2Thank Raymond B
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Raymond B, Thank you for taking the time to write your review on Trip Advisor following your recent family holiday at El Cid Moro. It was a pleasure to read from your comments that you very much enjoyed your stay with us and we are glad that you were extremely pleased with your experience in our restaurants, activities, as...

804 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (622)
Viewed
Room/Suite (61)
Viewed
View from Room (78)
Viewed
Hotel & Grounds (76)
Viewed
Dining (41)
Viewed
Pool/Beach Area (132)
Viewed
Bathroom (3)
Viewed
Family/Play Areas (8)
Viewed
Other (223)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (152)
Viewed
Amenities (5)
Viewed
Luxury Suite (29)
Viewed
One Bedroom (52)
Viewed
Dining (42)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Room/Suite (6)
Viewed
Dining (4)
Viewed
Family/Play Areas (4)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (5)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
0.5 km away
El Cid Granada Country Club
1.5 km away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#4 of 80 in Mazatlan
1,595 reviews
6.6 km away
Pueblo Bonito Emerald Bay
Show Prices
Show Prices
Show Prices
0.3 km away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 80 in Mazatlan
590 reviews
1.4 km away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#9 of 80 in Mazatlan
1,382 reviews
1.1 km away
Oceano Palace
Oceano Palace
#63 of 80 in Mazatlan
837 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 7,084 - ₹ 28,062 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, BookIt.com, Priceline, Cancelon, Hotels.com, Expedia and Jetsetter so you can book your El Cid El Moro Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
91 questions
Ask a question

See all questions (91)

Questions? Get answers from El Cid El Moro Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There were many nights when the music across the street was played until 2 or 3 a.m. ”
 of 5 bubbles dalem137, 3 Dec 2016 | Read review
“I'd recommend staying on a higher floor, we had a lovely view of the ocean and the pools. We were on floor 26. ”
 of 5 bubbles besttravelor, 1 Dec 2016 | Read review
“All have at least partial ocean view. The higher the better.”
 of 5 bubbles John-MaryAnne, 30 Nov 2016 | Read review
“Room overlooking adult pool is much quieter! Music by main pool is loud!!!”
 of 5 bubbles MexFanColorado, 29 Nov 2016 | Read review
“Choose room carefully for your comfort ”
 of 5 bubbles M3165MVdavidb, 24 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay