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El Cid El Moro Beach Hotel

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Traveller (730)
Room & Suite (264)
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Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“el moro”(264 reviews)
“ramon morales”(18 reviews)
“time share”(94 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,089)
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11 - 15 of 1,549 reviews
Reviewed 3 weeks ago

The room was very nice. Food was excellent. Desserts were beautiful, but tasted different than what we were used to. When sitting on the beach , the venders selling items were very annoying. I understand they are trying to sell items, but the same guy...More

Review collected in partnership with this hotel
Thank ddkiliti
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 2 weeks ago

Dear Guest, We appreciate that you took the time to share your comment with us through TripAdvisor regarding your recent stay at el Cid Moro. It’s great to read that you enjoyed your room, the quality of the food and the desserts. We apologize about...More

Reviewed 3 weeks ago

Many mistakes and not caring by the staff was the norm at El Cid El Moro. They charged us in peso's instead of dollars and then asked us back to pay the balance in dollars. That was the first time. That very evening the desk...More

Review collected in partnership with this hotel
Thank eabeck3
Reviewed 3 weeks ago

We had an excellent time the people are friendly and professional. They really go out of their way to please and make sure you have the best, carefree time. It was nice to have the option to go to the other El Cid resorts for...More

Review collected in partnership with this hotel
Thank kupchiks
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 3 weeks ago

Dear Guest, We would like to thank you for taking the time to share your comment with us, through TripAdvisor regarding your recent stay at el Cid Moro. It’s great to hear that we met your expectations and that you had an excellent experience at...More

Reviewed 3 weeks ago

Tomas gave us the best service of anyone at the beach or pool...Martin at La Concha for breakfast could not have done more and we were lucky to have them as our servers. We didn't but Tequila from Ricardo, so he left us alone at...More

Review collected in partnership with this hotel
1  Thank boisepapes
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 3 weeks ago

Dear guest, First of all, we would like to thank you for taking a few minutes of your appreciable time to share your comments through the Trip Advisor platform. We are very happy to hear that the staff in general was very attentive, friendly and...More

Reviewed 4 weeks ago

This economical average hotel is located close to downtown Mazatlan. It is very large and has many parts that are spread out. It is very windy and can be hard to find a warm spot out of the wind. It can be difficult to navigate...More

Thank 916gails
Response from GMELCID, Director General at El Cid El Moro Beach HotelResponded 3 weeks ago

Dear Guest, We appreciate you taking the time to share your feedback with us. I am concerned to read your review and I am saddened to see that we did not manage to meet your expectations on this occasion. I have taken your feedback seriously...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 86 - US$ 258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 86 - US$ 258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (730)
Room & Suite (264)
Pool & Beach (184)
Dining (99)
Family and Play Areas (14)
Amenities (5)
Questions & Answers
Ask a question
Txn_Travelr
6 April 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Estimado Huésped, Estamos muy contentos de escuchar que esta consideran el hospedarse con nosotros en vacaciones de verano. Efectivamente si usted se hospeda en el Cid Castilla tiene acceso al Cid Moro y el Cid Granada en... More
1
Vote
Google Translation
michelle b
29 March 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Yes we have studio ktchennet room with ocean view.
0
Votes
Google Translation
Juan G
22 March 2018|
AnswerShow all 4 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you for contacting us through our Trip Advisor forum. We are glad to hear you will be visiting us. If you booked a room with kitchenette you can cook. We are pretty sure you will love your stay. Regards,
0
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Room Tips
"Only complaint is the surge of hot water when taking a shower."
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"Elevators are great!"
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"Request the higher floors, better view. The rooms were great, had a one bedroom and it was enough room for..."
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"Very clean."
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