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El Cid Castilla Beach Hotel

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El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel
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2,859 Reviews from our TripAdvisor Community

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Showing 1,649: English reviews
Edmonton, Alberta, Canada
Reviewed yesterday NEW

We have gone to the Castilla for 6 years now. We have always enjoyed the beautiful staff, we have always been treated well. Not this time! Last year on our visit, we met the General Manager, we had a nice conversation, took a few pics with him, he sent some champagne and fruit up to our room. He also offered...

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Helpful?
Thank Barry W
Nanaimo, Canada
Reviewed 2 days ago NEW

Loved the beach, the pool area, and breakfast by the beach in the grass hut. Meals on the all inclusive plan were touch and go. Dinner was NOT good most of the time. Super friendly staff, and clean resort. One major complaint, when we checked in we asked for the wifi password and found out it was $53.00 US per...

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Thank allan a
Somerset, Canada
Reviewed 2 days ago NEW

I was at el cid Castilla hotel from 6 th January till the 20th January and couldn't have been happier hotel was clean and the waiters were very helpful when you went for meals excellent service the rooms were very clean thanks to the cleaning lady's. who did them couldn't complain about them a very special thanks to the activity...

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Thank hamsdogcat
Plum Coulee
Reviewed 2 days ago NEWvia mobile

The hotel would be a 3 or 3.5 star but no more. You are close to the beach and the pool areas are nice and fun. Lots of room to have long beach walks. Pool temp was nice and warm. Great outside eating location where you can have breakfast and lunch overlooking the ocean. Food was ok but not great....

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Thank masteranglerpc
Regina
Reviewed 2 days ago NEW

The rooms were ok but we did a upgrade to a ocean view they charged us almost $200 canadian and when we booked it the price between pool view and ocean view was only about $60 canadian also it never stated that internet cost extra for 1 week internet costs 50 US for 1 device each device cost more

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1Thank DeanCanada040
somerset mb
Reviewed 2 days ago NEW

well we came back to the el Cid Castilla after a few years since our last vacation here and found it even better than our last visit .Check in went smoothly .our ocean view room was very clean and tidy (8115) and the housemaids kept up the standard no complaints apart from a small fridge would make all the difference...

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Thank jamesmcSomersetMb
Fargo
Reviewed 2 days ago NEW

It was my first time going to Mexico and staying at El CID hotel. But omg It was very nice hotel. The employees there was very helpful and very nice!!! They serve you good and make you feel like at home. Very nice pool and the beach view was excellent!!! I am surely going back there maybe tho year or...

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Thank jamesaV7615DW
Marshall, Minnesota
Reviewed 3 days ago NEW

I was on the regular all-inclusive plan. Only one beer is available, which is Modelo, I think, and we get tired of it after a few days. The hard plastic cups don't help much either. Would be nice to have glass mugs in the lobby bar. I had room 0103. I could see the pool, not much else. A little...

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1Thank UncleK
Mountain Home, AR
Reviewed 4 days ago NEW

This is a fine hotel for a reasonable price in dollars with a staff that is bi-lingual anddo a good job. The staff was a joy and the room was clean. We had a group of 14 with us and we had an enjoyable time. The restaurants are good and the morning breakfast bars are nice. Nice place to hang...

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Thank RedHornet72653
Minneapolis
Reviewed 5 days ago NEW

Spent 8 nights there again in early/mid January with several friends as i have the last 3 years. . I booked an pool view all inclusive room and got the 1st floor near the Mexican restaurant and it was very dark and the bathroom was tiny. I upgraded to the tower ocean view rooms for the last 5 nights and...

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2Thank D_____Mpls
GMELCID, Director General at El Cid Castilla Beach Hotel, responded to this review

Dear D_____Mpls, Just a few words to thank you for your opinion posted. I have no really words to thank you for your opinion posted about your stay at El Cid Castilla. I am really proud of every single detail you mentioned and it encourages me to continue working hard daily. Many thanks for you kind feedback, I am delighted...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Castilla Beach Hotel

Address: Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 5,798 - ₹ 22,304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid Castilla Beach Hotel 3.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hotel El Cid Castilla Beach
El Cid Mazatlan
El Cid Castilla Mazatlan
Hotel Style:
#2 Top resorts Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Castilla Beach Hotel staff and other travellers.
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Questions? Get answers from El Cid Castilla Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 403 has excellent views of the El Moro pool and brilliant sunsets”
 of 5 bubbles 525barryw525, 22 Jan 2017 | Read review
“South facing pool view is good but hard to get”
 of 5 bubbles UncleK, 20 Jan 2017 | Read review
“You can get pool side or ocean views.”
 of 5 bubbles RedHornet72653, 19 Jan 2017 | Read review
“the mattresses in our room were quite hard, the in laws room was better and the brother in laws were perfect, depends on the room you get I guess, would be nice to have a fridge in the room.”
 of 5 bubbles CrystalJM1981, 18 Jan 2017 | Read review
“no comment on the rooms nice and clean house keeping are friendly.”
 of 5 bubbles 980edyr, 18 Jan 2017 | Read review
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