We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palms Resort Of Mazatlan

Save
Traveller (332)
Room & Suite (176)
Pool & Beach (166)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent36%
  • Very good40%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“ocean view”(32 reviews)
“infinity pool”(12 reviews)
“swim up bar”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 71.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mazatlan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "52bd33a8ac964cffb47f141fd53e38f6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":157000,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79399675],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":71,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"52bd33a8ac964cffb47f141fd53e38f6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":74,"lowestMetaPrice":71,"additionalPartner":false,"highestMetaPriceDisplay":74,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":74,"lowestMetaPrice":71,"highestMetaPriceDisplay":74,"hotelName":"The Palms Resort Of Mazatlan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUyYmQzM2E4YWM5NjRjZmZiNDdmMTQxZmQ1M2UzOGY2IiwiQUlLIjoiZjJhNWU1N2YwMDE5NGQwYmFlMzE3MmZiMzg5MjA4MjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$ 71", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79399675":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (377)
Filter reviews
244 results
Traveller rating
107
91
22
11
13
Traveller type
Time of year
LanguageEnglish
More languages
107
91
22
11
13
Show reviews that mention
All reviewsocean viewinfinity poolswim up barfat fishoutdoor restaurantgolden zonetortilla soupnice pooleach morningmini fridgespring breaknice resortbeach areaseafoodpesosbalconyarturo
FilterEnglish
Updating list...
1 - 5 of 244 reviews
Reviewed 30 March 2018

We have stayed in 5 hotels in the last 3 months in Mazatlan and clearly this is the worst hotel on the strip by far. Our first room on the 6th Floor had a smell which indicated that it had not been in use for...More

2  Thank John M B
Reviewed 29 March 2018

My 1st ever bad review of a resort. To be brief: Overcharge at check-in. Carried proof of confirmation, resolved. Friday, a 1:30AM Banda party in yard, hundreds of people from a convention they booked. MGR said he was unaware there was to be a party...More

1  Thank Snake_Pond_Tim
Reviewed 8 March 2018

I have stayed here many times in the past and have always given wonderful reviews. Not this time. Too many changes in the past two years. Limited alcohol (no Khalua), no more happy hour, smaller drinks, have to charge to the room instead of paying...More

4  Thank Beverley Z
Reviewed 5 March 2018

Spent 14 days at this fine hotel. Excellent friendly service from everybody. A great location with many dining options close by. Beautiful bar but the stopped having Happy Hour and business is really slow. Bar is very limited in liquor. Nice pool with lots of...More

Thank Brian b
Response from RRAMIREZMZT, Director de Relaciones Públicas at The Palms Resort Of MazatlanResponded 1 April 2018

Thanks for staying with us. We appreciate your feedback!

Reviewed 17 February 2018

For a fairly basic hotel,The Palms was fantastic! The location is great, close to many restaurants and shops. There are two restaurants, one in the main hotel that you can sit inside or out on the patio as well as one by the pool and...More

1  Thank SaskTraveller55
Response from RRAMIREZMZT, Director de Relaciones Públicas at The Palms Resort Of MazatlanResponded 1 April 2018

Thanks for staying with us. We appreciate your feedback!

View more reviews
Most Booked Properties in Mazatlan
See allSee all
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Beachfront
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Outdoor pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 62 - US$ 144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Mazatlan
#13 Romantic Hotel in Mazatlan
#13 On the Beach Hotel in Mazatlan
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 62 - US$ 144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Mazatlan
#13 Romantic Hotel in Mazatlan
#13 On the Beach Hotel in Mazatlan
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (332)
Room & Suite (176)
Pool & Beach (166)
Dining (55)
Amenities (11)
Questions & Answers
Ask a question
GmaCathy
30 January 2018|
Answer
Response from mrpozo121 | Reviewed this property |
They say yes but I prefer to walk across the street and go to Oxxo and purchase a gallon of water. The gallon of water is very cheap there and they have all the necessity you may need on a quick run to the store.
1
Vote
Carla T
22 July 2017|
AnswerShow all 2 answers
Response from sadie12350 | Reviewed this property |
We never used the plan however we did eat at the restaurants. The hotel has an inside restaurant that serves breakfast/brunch, a pool side restaurant that serves lunch and dinner, and a coffee bar. All are very reasonably... More
0
Votes
buceriassally
14 March 2017|
Answer
Response from kindereit | Property representative |
Yes
0
Votes
Room Tips
"Rooms facing the main street are extremely noisy"
Read review
"The street side would be quieter than our ocean view was...."
Read review
"Ocean side for sure."
Read review
"Beach view balcony awards beautiful views"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing