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Oceano Palace Beach Hotel

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Traveller (470)
Pool & Beach (187)
Room & Suite (143)
Overview
  • Excellent53%
  • Very good18%
  • Average11%
  • Poor8%
  • Terrible10%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,184)
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53
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All reviewshotel is excellentocean view roomgreat vacationexchange ratestone islandoceanaoxxowaitersfelipeblastblendermargaritashousekeeper
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21 - 25 of 383 reviews
Reviewed 25 November 2017

We booked for my birthday and our 57th Wedding Anniversary November 17/20; 2017. When we arrived it was a Big Mexican Holiday, line up 5 deep, kids screaming, no one knew what their doing. Finally we get our turn and Reception Staff Jorge, could not...More

Thank Buncy P
Response from conciergeAna, CONCIERGE at Oceano Palace Beach HotelResponded 28 November 2017

Appreciable Buncy P : Thank you very much for taking your time and sharing your experience at Palace Hotels. We deeply regret that some of our services have not met their expectations, such as the internet. As we explained, they were doing a repair of...More

Reviewed 26 October 2017

If your Spanish n like loud, this is the place for you. Staff was helpful as they could be with language barrier, breakfast buffet was resonably priced n good. My room had a wonderful view of both pool n ocean. But I couldn't rest with...More

Thank Maria L
Reviewed 6 October 2017

We stayed 3 nights. Room was large and clean. Views were amazing. Staff was very attentive, helpful, and friendly. While I was the only "gringo" I saw in the place, other than a few looks, I felt welcomed and invited. The hotel was undergoing construction,...More

Thank Brian D
Response from conciergeAna, CONCIERGE at Oceano Palace Beach HotelResponded 7 October 2017

appreciable Brian D : Thank you very much for taking your time and sharing your experience at Hoteles Palace. We are glad to know you had a pleasant stay. For us your comments are of great importance as they give us feedback on services in...More

Reviewed 16 September 2017 via mobile

My friend and I took off to Mazatlan for a week in January. The oceano palace seemed like a long shot as there was no pictures on the website. We got there in the morning and they refused to give us our wristbands before 3pm,...More

1  Thank Frogtoes17
Response from conciergeAna, CONCIERGE at Oceano Palace Beach HotelResponded 20 September 2017

Appreciable Frogtoes17; Thank you very much for taking the time and share your experience at Hoteles Palace: We are glad to know you had a pleasant stay. We deeply regret that some of our services have not met your expectations of care and service. On...More

Reviewed 26 July 2017

exelent hoteloceano palace I stay with mu family in roon 7003 ocean view roomwiyh balcony room was clea serviceat the hotelits good front desk people are friendly food at the restaurate la terraza exelentMore

1  Thank victor s
Response from conciergeAna, concierge at Oceano Palace Beach HotelResponded 27 July 2017

Thank you very much for taking your time and sharing your experience of our Palace Hotels. We are glad to know that you enjoy the facilities. On behalf of the staff and management I thank you for waiting for us to take care of you...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Beachfront
Free Internet
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Meeting Rooms
Banquet Room
Multilingual Staff
Laundry Service
Concierge
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Details
Price range
US$ 53 - US$ 187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 53 - US$ 187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (470)
Pool & Beach (187)
Room & Suite (143)
Dining (69)
Amenities (13)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
22Dsquared
16 August 2018|
AnswerShow all 3 answers
Response from Abril J | Property representative |
Dear 22Dsquared, In response to your questions, yes we do have elevators. Our beach is nice and very safe. And the rooms have showers. It will be our pleasure to serve you and we hope to having you here. Sincerely, Abril... More
0
Votes
Google Translation
izzydito
28 May 2018|
Answer
Response from Ana Maria V | Property representative |
No, no se puede hacer el cargo de su consumo del restaurant a su habitacion si ud. ya lo habia pagado en efectivo.
0
Votes
Google Translation
Room Tips
"from view beach"
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"Get an ocean view room. There is a loud bar across the street on the street side"
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"We were in room 304"
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"Oceanside is best. Streetside will be very noisy"
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