We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Oceano Palace

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Oceano Palace
Oceano Palace
Panoramas (30)
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","divClasses":"prw_rup prw_ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel_streamline__widget","dust":{},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

848 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 350: English reviews
Reviewed 1 week ago via mobile

This property is kept clean ,and the staff is friendly but you will struggle if you don't speak Spanish .This is a Noisy property with street front Bars and restaurants that party Very loud until the early Morning ,pay for the Ocean View .This is a locals Hotel and The All inclusive may include you eating at someone's wedding or...

 Report
Helpful?
3Thank Rebecca F
Oxnard, California
Reviewed 3 weeks ago

Don't stay in this dump,To start off I had to walk a block from the hotel to get ParkingI check in and go to the room to rest and watch tv,guess what Nooo remote control do I go down stairs and wait in line to get a remote control.I come back to the room and try to relax turn on...

 Report
Helpful?
Thank pattycavalos
Charles Town, West Virginia
Reviewed 4 weeks ago

We chose Oceano Palace Beach Hotel as a one night transition from our flight out of the USA to our reserved Condo. It worked out perfectly as a clean comfortable place to stay for the night, as we arrived in Mazatlan very late (checking in after midnight). The Oceano staff saved the room for us on a "Late Check In"...

 Report
Helpful?
Thank TravelYourWorld
HOTELES_PALACE_MZT, Public Relations Manager at Oceano Palace, responded to this review

Thank you for taking the time to leave your comments about your recent stay. We read each one of the comments guests share and we follow up on any issues shared with us. We are thrilled to hear you had such a great experience even if it was a very short stay. Oceano is indeed a very festive and fun...

Reviewed 19 November 2016 via mobile

If you want peace n quiet this is not the resort for you. Between the DJ pool loud music, deigos club next door and the mariachi band that shows up 5 times a day I'm about to shoot myself. At times all 3 noise factors are going on at once. This is a Mexican resort. Very few other nationalities here....

 Report
Helpful?
2Thank ciba n
HOTELES_PALACE_MZT, Public Relations Manager at Oceano Palace, responded to this review

Dear guest, Thank you for taking the time to leave your comments about your recent stay. We read each one of the comments guests share and we follow up on any issues shared with us. I am sorry to hear you did not have a restful stay because of the noise generated by the different activities going on at the...

Houston, Texas
Reviewed 18 November 2016

How are you going to place 5 adults in 1 room with 2 single beds and say they booked our other room by mistake, then was told most likely they would have a room the next day and for now offer a roll out bed and never bring it to the room , we called several times and even went...

 Report
Helpful?
3Thank Veronika D
HOTELES_PALACE_MZT, Public Relations Manager at Oceano Palace, responded to this review

On behalf of Oceano Palace please accept our most sincere apologies for the bad experience you said you had when you stayed with us. We take every comment seriously and share with our management and staff the positive and negative feedback we receive. Respectfully, we would like to address all the issues you mentioned. It would be of great assistance...

Calgary, Canada
Reviewed 11 November 2016

Great views, nice rooms, very average food. This is a budget Mexican hotel. Only the waiters speak passable English. Their service was excellent!! Pizza, steak, and any premium liquor (smirnoff?) is extra charge. You should eat most of your dinners out at the many great restaurants in Mazatlan. Had a very noisy room as the lock off doors between suites...

 Report
Helpful?
3Thank bling2016
HOTELES_PALACE_MZT, Public Relations Manager at Oceano Palace, responded to this review

Thank you for taking the time to leave your comments about your recent stay. We read each one of the comments guests share and we follow up on any issues shared with us. We are glad to hear you enjoyed your stay overall. As you well mentioned, we do have competitive rates and we try to offer the best service...

Calgary, Canada
Reviewed 18 October 2016

From the front end check-in to the friendly service in restaurants, bars and poolside service; I found everyone to be so kind and accommodating! Rooms were cleaned every day and if required, linens changed on the beds.

 Report
Helpful?
3Thank Ddnph2
HOTELES_PALACE_MZT, Public Relations Manager at Oceano Palace, responded to this review

Thank you for your review. We will certainly share your comments with our staff. They are very proud of their work. We are a locally owned and operated resort so to us is more than just a hotel it is also part of our heritage and we are proud of our service. We hope to welcome you again at Oceano...

Calgary, Canada
Reviewed 15 October 2016

We spent one week from Qct. 01 - 08 2016 in this hotel in room 712. Rooms on the 7th floor were nice,clean and a good ocean view. The staff were very friendly. The room was clean. We loved it, we would go again!

 Report
Helpful?
2Thank jiangnan2016
HOTELES_PALACE_MZT, Public Relations Manager at Oceano Palace, responded to this review

Thank you for taking the time to share you experience at Oceano Palace. We will be sharing your comments with our staff. We are neither the biggest hotel in Mazatlan nor the most luxurious however, we are proud of the years of service our family has put into our business and the thousands of guests we have received over the...

Reviewed 10 August 2016 via mobile

Horrible view. Was on our 1st anniversary and they couldn't give us a king or queen size bed. Even though that's what I booked. Very packed, dirty, smelly, front desk rude, no hand towels, remote did not work. Cockaroaches eveywhere.

 Report
Helpful?
3Thank Cesar B
Reviewed 11 June 2016 via mobile

We booked a week all inclusive at the Oceano Palace and our transportation was included. The drive from the airport was around 25 minutes. Checkin was quick, they provided us with a code for free internet, a towel card, room keys and a tv remote. The provided information about the hotel and activities but they were in Spanish. I asked...

 Report
Helpful?
2Thank MacapaAB
HOTELES_PALACE_MZT, Public Relations Manager at Oceano Palace, responded to this review

Thank you for taking the time to share in such a detail your recent experience at Oceano Palace. We are very pleased to hear that check in was quick and that they were able to provide information about the activates in English. Our rooms were recently renovated so our decoration, paint job and furniture is almost new. We will look...

569 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (399)
Viewed
Pool/Beach Area (104)
Viewed
Room/Suite (38)
Viewed
Hotel & Grounds (45)
Viewed
View from Room (36)
Viewed
Dining (16)
Viewed
Bathroom (10)
Viewed
0:59
Videos (3)
Viewed
Other (147)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (158)
Viewed
Amenities (13)
Viewed
Beach (14)
Viewed
Pool (35)
Viewed
Dining (42)
Viewed
Standard (26)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (5)
Viewed
Dining (2)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
2.6 km away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#4 of 80 in Mazatlan
1,631 reviews
2.6 km away
Quality Inn Mazatlan
Quality Inn Mazatlan
#29 of 80 in Mazatlan
49 reviews
1.4 km away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 80 in Mazatlan
613 reviews
Show Prices
Show Prices
Show Prices
2.0 km away
Park Royal Mazatlan
Park Royal Mazatlan
#46 of 80 in Mazatlan
339 reviews
1.5 km away
Costa de Oro Beach Hotel
Costa de Oro Beach Hotel
#25 of 80 in Mazatlan
297 reviews
2.5 km away
Azteca Inn
Azteca Inn
#19 of 80 in Mazatlan
143 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Concierge
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Oceano Palace is our signature property with 255 rooms, some of them with an equipped kitchenette, that were renovated in 2014. It is available in European Plan and All-Inclusive. It features daily shows, a fully equipped gym, heated pool, daily pool activities and music. Our amenities include a fully equipped gym with the free services of a personal trainer and babysitting services at an additional charge. Our property is located right on the Golden Zone of Mazatlan, overlooking Birds Island. Our location features spectacular views of the Pacific Ocean and wildlife on the island. Our food service includes: La Terraza: Mexican Food Roxy Bistro: Pizzas and Steaks Grand Central Bar: Sushi Bar Our All-Inclusive Plan of their meals at their local restaurant in addition to a set number of dinners at our other restaurants and properties. Details: - 7 Night all-inclusive vacation includes 3 dinners at our other properties & restaurants - 5 Night all-inclusive vacation includes 2 dinners at our other properties & restaurants - 3 Night all-inclusive vacation includes 1 dinner at our other properties & restaurants Location 30 minutes away from airport, 15 minutes from downtown, 10 minutes from aquarium, and 10 minutes from golf courses. ... more   less 

Additional Information about Oceano Palace

Address: Av. Camaron Sabalo No. 2601 | Sabalo Country Club, Mazatlan 82103, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 3,615 - ₹ 16,643 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oceano Palace 3.5*
Number of rooms: 255
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and BookIt.com so you can book your Oceano Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Oceano Palace Hotel Mazatlan
Oceano Palace Mazatlan
Hotel Style:
#29 On the Beach Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Oceano Palace staff and other travellers.
28 questions
Ask a question

See all questions (28)

Questions? Get answers from Oceano Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower rooms are newer, but I was told older rooms have been renovated.”
 of 5 bubbles bling2016, 10 Nov 2016 | Read review
“Ocean view if possible....hotel was quiet”
 of 5 bubbles Ddnph2, 18 Oct 2016 | Read review
“Ocean view, top floors are .”
 of 5 bubbles jiangnan2016, 15 Oct 2016 | Read review
“Ask for an ocean view room! With a small tip left each day you will have remarkable service!”
 of 5 bubbles 378jeannined, 17 May 2016 | Read review
“Foreigners not welcome, only Mexicans!”
 of 5 bubbles LindaJ369369, 2 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay