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Pueblo Bonito Mazatlan

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Traveller (652)
Pool & Beach (228)
Room & Suite (215)
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Overview
  • Excellent69%
  • Very good21%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“pueblo bonito”(249 reviews)
“emerald bay”(178 reviews)
“luxury suite”(21 reviews)
Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Reviews (1,676)
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600
245
94
32
20
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All reviewspueblo bonitoemerald bayluxury suitepb maztime shareactivities staffgolden zonesister resortsmaller poolgreat beachsecond hometimeshare presentationwater volleyballfree shuttleshrimpboogie boardingbeach vendors
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331 - 335 of 991 reviews
Reviewed 11 November 2015

We're into our second week under our palapa enjoying first class service. The activity staff has accomodared numerous beach activities.They are always helpful and friendly.We will be attending the Venados baseball game again this week with there organization.More

Thank Gail L
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 14 November 2015

Dear Gail. Thank you very much for your nice comments and being such a loyal guest. Your comments are important for us and means our efforts in service meet your expectations. The venados team will be very proud to have fans like you watching the...More

Reviewed 11 November 2015

The staff is amazing, this is a must visit! The activities staff and waiters are family! I would highly recommend Pueblo Bonito Mazatlan to anyone! Bring with you smiles and time to relax, as that is all you will do!More

Thank Tiger31276
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 14 November 2015

Dear Guest. Thank you very much for your nice and friendly comments as well as recommend Pueblo Bonito resort to tripadvisor community. Our staff will be very happy with your feedback. So on behalf of them please receive our grateful and hope to see you...More

Reviewed 8 November 2015

We have been coming here for three years. Best place, great atmosphere. We love hanging by the pool and playing volleyball. Drinks are really tasty. My family loves coming here and relaxing and enjoying the sun as well as the sunrises here. The rooms are...More

Thank Milanda C
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 14 November 2015

Dear Milanda. Thank you very much for your feedback and being such a loyal guest to Pueblo Bonito Resort. We are truly honored that you choose us for such a special and memorable occasion like your family vacations. Our team will be very proud with...More

Reviewed 5 November 2015

I have been coming to Pueblo Bonito for years and each year I still love coming back. The accommodations are clean and beautiful. The staff is very friendly and welcoming both with new guests and returning guests. The pool and the beach are only minutes...More

1  Thank JeCaJoMZT
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 8 November 2015

Dear Guest. Thank you very much for your feedback and being a loyal guest to Pueblo Bonito Resort. We are also glad you had an excellent experience with our staff, as we strive to provide all our guests with exceptional service and hospitality. Personally I...More

Reviewed 5 November 2015

The rooms are awesome. I highly recommend the spa and cilantros. The villas are amazing and the beach is super fun. The staff is amazing and they work hard. The food is exceptional, and I love the beach view from the Cilantro while eating dinner...More

1  Thank Tyler S
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 8 November 2015

Dear Tyler. Thank you very much for your preference to Pueblo Bonito Resorts. We are thrilled to know that you had a wonderful experience and that you enjoyed our food and service. Our team will be very proud with your feedback and we will continue...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 188 - US$ 550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 188 - US$ 550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (652)
Pool & Beach (228)
Room & Suite (215)
Dining (65)
Amenities (13)
Family and Play Areas (9)
Questions & Answers
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714guy
23 March 2018|
AnswerShow all 4 answers
Response from John B | Reviewed this property |
You will not be impacted by the remodeling. It is a great place to stay and the main pools and eating areas are still open. The complete renovation of the entire hotel will be done by 2019 sometime.
0
Votes
shmoopie2u
11 March 2018|
AnswerShow all 3 answers
Response from Barbee E | Reviewed this property |
Yes! The full response was very good by Camoria. Nothing to add.
1
Vote
sbfrench1
3 March 2018|
Answer
Response from mrwalleyegt | Reviewed this property |
We have friends that are there right now and they said it is very quiet the construction is from 9 AM to 5:30 PM Monday through Friday and 9 AM to 2 PM on On Saturday and nothing on Sunday we have never been a fan of the all... More
0
Votes
Room Tips
"Request ocean view"
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"Don't reserve here for an all inclusive stay."
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"depends if you want view or privacy or sun or shade etc"
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"due to the construction stay towards any of the rooms that are in the 30's. eg. 235.. 335.. 435"
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