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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We're into our second week under our palapa enjoying first class service. The activity staff has accomodared numerous beach activities.They are always helpful and friendly.We will be attending the Venados baseball game again this week with there organization.More
Thank Gail L
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 14 November 2015
Dear Gail.
Thank you very much for your nice comments and being such a loyal guest. Your comments are important for us and means our efforts in service meet your expectations.
The venados team will be very proud to have fans like you watching the...More
The staff is amazing, this is a must visit! The activities staff and waiters are family! I would highly recommend Pueblo Bonito Mazatlan to anyone! Bring with you smiles and time to relax, as that is all you will do!More
Thank Tiger31276
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 14 November 2015
Dear Guest.
Thank you very much for your nice and friendly comments as well as recommend Pueblo Bonito resort to tripadvisor community.
Our staff will be very happy with your feedback. So on behalf of them please receive our grateful and hope to see you...More
We have been coming here for three years. Best place, great atmosphere. We love hanging by the pool and playing volleyball. Drinks are really tasty. My family loves coming here and relaxing and enjoying the sun as well as the sunrises here. The rooms are...More
Thank Milanda C
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 14 November 2015
Dear Milanda.
Thank you very much for your feedback and being such a loyal guest to Pueblo Bonito Resort.
We are truly honored that you choose us for such a special and memorable occasion like your family vacations.
Our team will be very proud with...More
I have been coming to Pueblo Bonito for years and each year I still love coming back. The accommodations are clean and beautiful. The staff is very friendly and welcoming both with new guests and returning guests. The pool and the beach are only minutes...More
1 Thank JeCaJoMZT
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 8 November 2015
Dear Guest.
Thank you very much for your feedback and being a loyal guest to Pueblo Bonito Resort.
We are also glad you had an excellent experience with our staff, as we strive to provide all our guests with exceptional service and hospitality. Personally I...More
The rooms are awesome. I highly recommend the spa and cilantros. The villas are amazing and the beach is super fun. The staff is amazing and they work hard. The food is exceptional, and I love the beach view from the Cilantro while eating dinner...More
1 Thank Tyler S
Response from GM_PBonito, Gerente at Pueblo Bonito MazatlanResponded 8 November 2015
Dear Tyler.
Thank you very much for your preference to Pueblo Bonito Resorts.
We are thrilled to know that you had a wonderful experience and that you enjoyed our food and service. Our team will be very proud with your feedback and we will continue...More
You will not be impacted by the remodeling. It is a great place to stay and the main pools and eating areas are still open. The complete renovation of the entire hotel will be done by 2019 sometime.
Response from mrwalleyegt | Reviewed this property |
We have friends that are there right now and they said it is very quiet the construction is from 9 AM to 5:30 PM Monday through Friday and 9 AM to 2 PM on On Saturday and nothing on Sunday we have never been a fan of the all... More
We have friends that are there right now and they said it is very quiet the construction is from 9 AM to 5:30 PM Monday through Friday and 9 AM to 2 PM on On Saturday and nothing on Sunday we have never been a fan of the all inclusive as there are so many great places to eat and it is much less expensive with far more variety. My understanding is they are using state of the art equipment to keep the dust level at a minimum we still get newsletters from them on the construction as we were timeshare owners there at this resort hope this helps