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Pueblo Bonito Mazatlan

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1,462 Reviews from our TripAdvisor Community

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Showing 849: English reviews
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Reviewed 2 days ago NEW

This is a very nice Hotel located on the beach. The service at this hotel was excellent and the staff was friendly and helpful. The hotel was well maintained and the hotel's restaurants were all enjoyable. I would recommend this hotel to friends

Review collected in partnership with Armed Forces Vacation Club
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1Thank Susan M
Fargo, North Dakota
Reviewed 3 days ago NEW

I've been going to Mazatlan since 1993...My parents started going there in 1995 and bought timeshares at Pueblo. When I, well, aged out of the area I was staying...I started joining them at Pueblo. I love Mazatlan and Pueblo. This was our last year, as timeshares are done at Pueblo Mazatlan. I'm not a fan of Emerald Bay...too much like...

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1Thank GeorgiaLL
Bismarck, North Dakota
Reviewed 3 days ago NEW

We just returned from a one week stay to attend a wedding. We were with a large group of friends, and we had a wonderful time, the wedding was at the resort. We "upgraded" to what is called a "luxury suite" but there was nothing luxurious about it. This resort has not been updated, the rooms are dark and dingy,...

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Thank Michele T
Reviewed 3 days ago NEWvia mobile

Recently completed our 17th and last year as owners. Glad the owners are renovating the place...really needs refreshing. Again, the staff are what make the place so enjoyable. Especially appreciate the warmth and professionalism of Patty at the front desk and Mateo at the small pool! These people are real keepers! The beach is fantastic and safe. Our grandsons always...

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Thank James B
Peterborough, Canada
Reviewed 5 days ago NEW

We stayed at the Pueblo Bonito Mazatlan in February 2017. It is a very picturesque hotel close to many amenities in Mazatlan. Room We stayed in an oceanview jr. suite which was very spacious. Two 3/4 beds, a separate sitting area and a large bathroom. The view from the room was spectacular - we overlooked the quiet pool and had...

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Thank Jamie C
Reviewed 1 week ago

Room was very clean and comfortable, but Internet was spotty and should be no charge. This resort is close to many good restaurants and is in a safe area. Housekeeping does an excellent job. Bellboys are very helpful and courteous. The pool could/should have been a bit warmer for me. Patty Sanchez in reception does a fabulous job and speaks...

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Thank christineyant
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Christine. We are more than happy to know that you had a memorable time with us at pueblo Bonito Resort. And we are pleased to know that you enjoyed all the details we take pride in offering to our guests. For the staff and management is very rewarding to know that your every expectations was met during your stay...

Henderson, Nevada
Reviewed 1 week ago via mobile

The hotel is older, but has a lot of charm. We really enjoyed the food and Cilantros and Angelo's restaurants. The poolside service from Oscar and Antonio was top notch. Breakfast buffet was lacking. It would be nice if they put a little bit more effort into that daily meal. We did however, enjoy ordering room service for breakfast and...

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Thank nursedeeco
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear guest. Thank you very much for your friendly review and choosing Pueblo Bonito Resort on your recent visit to Mazatlan. On behalf of the staff and management, we would like to extend a grateful for taking the time to send your feedback. We are also glad you had an excellent experience with our staff, as we strive to provide...

Woodinville, Washington
Reviewed 1 week ago

My husband and I have stayed at Pueblo Bonito Mazatlan for years. Our last trip being November of 2016 and as always our trip was amazing and over exceeded our expectations. However, there is something extra special about Pueblo Bonito Mazatlan that stands out from the others and keeps us coming back each year. From the moment we pull up...

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Thank Ann_Will_B
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Ann & Will Bruce. Thank you very much for such a nice review to Pueblo Bonito Resort. It truly is an honor to read your words of appreciation for our hotel and our staff. All of us are so delighted to be consider part of your family. What a beautiful comment, so complete, so nice. It is something we...

Reviewed 1 week ago

This was my first time in Mazatlan and this resort. My husbands family has been here for over 25 years. Now I understand why. This place is amazing, right at the ocean with plenty of restaurants. You don't even haven to leave the resort, you have everything right there. Food is great, service is fantastic and so it the atmosphere....

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Thank Manuela R
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Manuela. Thank you very much for your awesome review Pueblo Bonito Resort. We are happy to know you had a pleasent stay on your first time visiting our property. We also like to thanks your family for being such a loyal guest to our Hotel. We feel honored that all of you found in our Resort the perfect place...

Polson, Montana
Reviewed 1 week ago

I've been traveling to Mazatlan for over 20 years, and have always had a great experience at Pueblo Bonito (Mazatlan). The accommodations are excellent, and the front desk personnel is first class: Patty is THE BEST!

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Thank Mark J
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Mark. Thank you very much for your wonderful review to Pueblo Bonito Resort. It's nice to receive comments like this from a loyal guest to our hotel. We are proud to know you always have a great stay and great service.Our bespoke team strives to make every experience extraordinary and I am glad that we exceeded your expectations. We...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more   less 

Additional Information about Pueblo Bonito Mazatlan

Address: Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 10,410 - ₹ 27,367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pueblo Bonito Mazatlan 3.5*
Number of rooms: 247
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Agoda so you can book your Pueblo Bonito Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pueblo Bonito Mazatlan Hotel Mazatlan
Hotel Style:
#2 Family Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Pueblo Bonito Mazatlan staff and other travellers.
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Questions? Get answers from Pueblo Bonito Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanview Junior Suite had an amazing view”
 of 5 bubbles JamieC904, 21 Mar 2017 | Read review
“All rooms have ocean view. There are some palm trees that might obstruct part of the view.”
 of 5 bubbles christineyant, 18 Mar 2017 | Read review
“Every room has a view, so you can't go wrong. As far as noise goes, we've never had a noise issue. Enjoy your stay!”
 of 5 bubbles Ann_Will_B, 16 Mar 2017 | Read review
“All rooms are clean and nice”
 of 5 bubbles manuelar333, 16 Mar 2017 | Read review
“I prefer the Junior Suites on the southern end of the property.”
 of 5 bubbles markj392, 14 Mar 2017 | Read review
5 of 5