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Hotel Playa Mazatlan

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Traveller (1272)
Room & Suite (540)
Pool & Beach (370)
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Overview
  • Excellent58%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“casa roberto”(16 reviews)
“golden zone”(91 reviews)
“joe's oyster bar”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,978)
There are newer reviews for Hotel Playa Mazatlan
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Traveller rating
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All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach servicebeach vendorsbeach areathe hotel is cleanhotel restaurantnorth sidemexican fiestaopen airmain poolcommon areas
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421 - 425 of 852 reviews
Reviewed 9 May 2014

Located in the Golden Zone, this hotel is a treasure. The rooms and grounds are clean and well-maintained, and the staff are courteous and very friendly. I love that the beach is steps away from my room, although the other pools and hot pool are...More

1  Thank Kazzam23
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 12 May 2014

Dear valued guest, We appreciate you taking the time to post such positive feedback about your experiences while at the Resort, we are glad to hear that you have not only enjoyed our amenities and service, but as well have taken advantage of the beautiful...More

Reviewed 8 May 2014

Rooms are comfortable, staff is friendly and the hotel and grounds are kept very clean. The beach is great. You can spend all your time at the resort and relax or attend various events provided. You are also right in the middle of the action...More

Thank Judy M
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 9 May 2014

Dea valued guest, We feel honored by Reading your comments about your various experiences over the years here on property, with our staff, enjoying the amenities and visiting your favorite places in and around town. I am glad to hear that we have won your...More

Reviewed 7 May 2014

Service was excellent room really nice all wood furniture view great very rustic theme staff always cleaning grounds walking surface and pool area we would reccommend this hotel to anyone I would most likely go back there Food was okay but repiticious Evelyn and HorstMore

Thank FiveSeasons5
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 9 May 2014

Dear valued guest, We appreciate your kind comments about our facilities, services and good practices. We will look forward to receiving you again in the near future, please feel free to contact me direct if I can be of service. Best wishes and safe travels,...More

Reviewed 6 May 2014

We have been repeatedly going to Mazatlan & staying at the Playa Mazatlan for the past 3o years. The staff are very accommodating,& being there as often as we have, we consider them friends & family. We feel very secure there, & would not think...More

1  Thank Rozanne W
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 6 May 2014

Dear valued guest, We appreciate your vote of confidence and loyalty to out brand. We feel honored to be considered amongst your friends and family and look forward to the next time that you will be celebrating Mazatlan and all of its beauty here with...More

Reviewed 5 May 2014

The resort is great, rooms are updated and comfortable, not luxurious but that's ok. The grounds are very well kept, very clean. Loved the set up on the beach with the umbrella huts. Service was exceptional! The only complaint we had was regarding food and...More

2  Thank vacationer122
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 6 May 2014

Dear valued guest, I appreciate you taking the time to post your comments about your experience in the hotel, and I am happy to hear that you left with a good review about our facilities, services and amenities; yet we are disheartened to hear about...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 96 - US$ 295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 96 - US$ 295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1272)
Room & Suite (540)
Pool & Beach (370)
Dining (127)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
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candysinger
20 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Mollis M
7 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
deb c
28 January 2018|
AnswerShow all 5 answers
Response from DianeC91 | Reviewed this property |
There are activities for young children, I do not think there are organized activites for teens.
1
Vote
Room Tips
"Ocean view is the way to go from our experience but the poolside rooms looked quite nice to"
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"Loved our second floor room overlooking the ocean."
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"Our ocean front room was beautiful"
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"North Tower ocean view"
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