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Hotel Playa Mazatlan

1,906 reviews
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Traveller (1232)
Room & Suite (540)
Pool & Beach (361)
Overview
  • Excellent59%
  • Very good24%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“casa roberto”(14 reviews)
“golden zone”(90 reviews)
“joe's oyster bar”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,906)Write a Review
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Traveller rating
419
231
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All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach servicelove this hotelbeach areathe hotel is cleanbeach vendorsmexican fiestaopen airmain poolcommon areasnorth side
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21 - 25 of 814 reviews
Reviewed 7 January 2018

I stayed at this hotel 01/02/2018 - 01/05/2018 and it was an overall good experience. The facilites are clean and there are different restaurants to choose from. The highlight of my stay was the staff from La Terraza, in specific, Cristopher, who just had a...More

2  Thank William R
Reviewed 6 January 2018

The beach is beautiful and the staff is wonderful, but everything else was just ok. The showers really needed to be cleaned with bleach, but otherwise quite clean. The first night we arrived there was a screaming baby that cried all night, and the front...More

2  Thank Sheila J
Reviewed 5 January 2018 via mobile

I have stayed here before about ten years ago, and my husband has stayed here several times since he was little. Lots of things have changed... Although some of the staff and guests can speak a little bit of English it wasn’t a lot...it isn’t...More

8  Thank Sarah M
Reviewed 4 January 2018 via mobile

Mom fell on wet tile floors and broke her arm NYE. Will discuss poor handling of this in a separate review. Met with the owner, Lance Vient, who mocked our family name. Said Mankoff sounds like “Mein Kampf” an anti-Semitic book authored by Adolf Hitler....More

5  Thank Steve S
Reviewed 1 January 2018

This was our fifth stay at the Playa Mazatlan and this resort just keeps getting better. The staff is very attentive and will help with anything you need. The resort management is amazing. They continually adapt and add amenities to the hotel based on the...More

4  Thank cbarker51
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 6 days ago

Dear valued guest We feel honored by your kind rating, and we greatly apprecciate your kind recomendation. Till next time LTVient

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 93 - US$ 238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 93 - US$ 238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1232)
Room & Suite (540)
Pool & Beach (361)
Dining (125)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
candysinger
20 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Mollis M
7 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
deb c
28 January 2018|
AnswerShow all 5 answers
Response from DianeC91 | Reviewed this property |
There are activities for young children, I do not think there are organized activites for teens.
1
Vote
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Room Tips
"Don't bother asking for a quiet room. There are none to be had."
Read review
"Do not get a room that faces the bar called "The Golden Star" it goes till 4AM"
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"Beautiful, romantic,view of the beach and the ocean which the hotel is build around."
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"Ocean front is the way to go!"
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