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Hotel Playa Mazatlan

Overview
Avenida Playa Gaviotas 202 Zona Dorada, Mazatlan 82110 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star accommodation
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Reviews (2,193)
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876 results
Traveller rating
442
258
101
45
30
Traveller type
Time of year
LanguageEnglish
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442
258
101
45
30
Show reviews that mention
All reviews casa roberto golden zone joe's oyster bar ocean view shrimp factory italian restaurant beach vendors beach area hotel restaurant north side open air main pool all inclusive plan great beach sports bar felt very safe all inclusive option
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1 - 5 of 876 reviews
Reviewed 4 days ago via mobile

We had a very enjoyable stay at this hotel! It’s right on the beach with amazing views! There is a pool and kiddie pools also, but the beach beckons! The service was exceptional! Only drawback was construction going on and loud noises in the early...More

Date of stay: December 2018
Thank Jody D
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 3 days ago

Dear valued guest We greatly apprecciate your honest thoughts, as this is how we learn from your visitors. Please know we will bring this along to our weekly management meeting, in the hopes of preventing or keep doing what is noted.Thanks a lot for sharing....More

Reviewed 3 weeks ago via mobile

The motel and maid service is great. The biggest and main complaint is the terrible street bands that blast from the beach. They just stand in front of the motel and play horrible loud noise for long periods of time! (I THINK it’s supposed to...More

Date of stay: November 2018
2  Thank Jerry A
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 2 days ago

Dear valued guest (Jerry A) We appreciate you taking the time to post your comments, please note that activities held outside of the property are not within our capacity for change. We will in any case present your complaint to the correct authorities so that...More

Reviewed 3 weeks ago

This is one of those reluctant positive reviews, were it opens the door to others, which will make my future bookings more challenging, oh yes; there will be future bookings for me. The Playa Mazatlan is a beachfront hotel, with a beautiful beach right outside...More

Date of stay: November 2018
Thank wilburn22701
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 2 weeks ago

Dear valued guest We feel honored by your comments, thanks a lot for sharing, it is our pleasure to be part of such incredible vacationing time. We will be sure to pass it along to our management meeting, recognition must go out to those putting...More

Reviewed 3 weeks ago via mobile

My family of 5 stayed at Hotel Playa this past week. It's our second trip to Mazatlan; we stayed at the Riu Emerald Bay last time. Pros of Hotel Playa: The food! So impressed and pleasantly surprised by the food. The Riu has terrible food...More

Date of stay: November 2018
Thank Michele J
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 2 weeks ago

Dear valued guest We greatly apprecciate your feedback, as this would allow us to learn the good, the bad and all the areas of opportunity. Above all, we feel honored to know that you would consider your visit to become a tradition, it would be...More

Reviewed 3 weeks ago

We stayed at this hotel and enjoyed the all-inclusive package for a week in November 2018. Our first impression was not terribly favourable as there was a local soccer tournament in town the first weekend which resulted in a lot of extra kids, noise, and...More

Date of stay: November 2018
Thank U6581QPkathyc
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 2 weeks ago

Dear valued guest Thank you so much for your feedback, this is how we learn and find areas of opportunities for constant improvement, as we aim to earn the pleasure of your loyalty. Off course we hope for an opportunity to be of service once...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Romantic
,
On the Beach
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Romantic
,
On the Beach
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
404
Price range
US$ 83 - US$ 270 (Based on Average Rates for a Standard Room)
Also Known As
Playa Hotel Mazatlan
,
Mazatlan Playa Hotel
,
Hotel Mazatlan Mexico Playa
,
Playa Mazatlan Hotel
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Romantic
,
On the Beach
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
404
Price range
US$ 83 - US$ 270 (Based on Average Rates for a Standard Room)
Also Known As
Playa Hotel Mazatlan
,
Mazatlan Playa Hotel
,
Hotel Mazatlan Mexico Playa
,
Playa Mazatlan Hotel
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveller (1,342)
Room & Suite (542)
Pool & Beach (377)
Dining (134)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (8)
Nearby
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Questions & Answers
Ask a question
692MelissaH
12 December 2018|
AnswerShow all 2 answers
Response from Canadian071 | Reviewed this property |
I personally didn't use their spa services last time I was there but I know that at Athena spa at Los Flores up the street a mani/pedi was around 200-300 pesos I think,.... this was last year in late January, I had some... More
1
Vote
Bob D
22 November 2018|
Answer
Response from Michele J | Reviewed this property |
It's loud. No doubt about it. We had la bandas playing until 4am on two nights and could hear local clubs the remaining nights. I think if you brought ear plugs it would be ok. And actually, the air conditioner was good for... More
1
Vote
taraandsheldon
17 November 2018|
AnswerShow all 5 answers
Response from isandovalm9 | Reviewed this property |
No ,justo Tecate XX pacifico
0
Votes
Google Translation
Room Tips
"First timers, pay the extra for oceanfront rooms on the north end of the hotel."
wilburn22701
3 weeks ago
Read review
"Ocean view rooms had a nice balcony and view of the water and beach."
U6581QPkathyc
3 weeks ago
Read review
"Ocean view away from the club music, If vendors bother you try to stay near the back and whatever you do......"
1AmyL123
14 Sep 2018
Read review
"Oceanview in the Tower is what we always choose."
imissMaz
19 Aug 2018
Read review
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