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We just spent 1 week at Playa Mazatlan Beach Hotel and it was the worst holiday we have ever had. The front desk people did nothing but Lie about everything we asked. I paid for a room which we did not get they put us...More
We stayed at the Playa Mazatlán from Feb. 25/18 to March 11/18 for an all-inclusive vacation. The check-in was quick and were taken to our room (424) by one of the porters. Our room faced the Ocean with a breath taking view and from conversations...More
We traveled to Hotel Playa Mazatlan with a large family group of 19 people consisting of 5 families. We had kids age 5, 7, 8, 10, 11, 14, 15, 16 and adults 30-something to 70-something. Hotel Playa Mazatlan was a great destination for our group....More
We are currently just finishing our week (all inclusive) at the Playa as I write this. We came as a group of 12, including a 19 month old toddler, 11 year old .. right up to grandparents! I am rating it as a 3 as...More
A great hotel with an all-inclusive package. The room was clean and kept clean daily and was the type of room (ocean view mini-suite) that we requested. The activities are excellent. The dining options were limited; the "buffet' was the only option for breakfast. Beverages...More
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 4 days ago
Dear valued guest
We greatly apprecciate your kind comments as much as your suggestions, please know all these go straight to our weekly management meeting, we are always open to receive feedback as this only helps us learn and improve.
Till next time
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit early. Carnaval craziness is kept downtown and really does not impact on your stay here!