We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Playa Mazatlan

Save
Traveller (1282)
Room & Suite (541)
Pool & Beach (374)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“casa roberto”(17 reviews)
“golden zone”(93 reviews)
“joe's oyster bar”(32 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
Wheelchair Access
3 Star Hotel
View all hotel information
Location and contact
Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
22.9 km to Gen Rafael Buelna Airport
45 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,012)
Filter reviews
863 results
Traveller rating
438
249
99
45
32
Traveller type
Time of year
LanguageEnglish
More languages
438
249
99
45
32
Show reviews that mention
All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach serviceall inclusive planbeach vendorsbeach areahotel restaurantnorth sidemexican fiestamain poolopen aircommon areas
FilterEnglish
Updating list...
1 - 5 of 863 reviews
Reviewed 2 days ago via mobile

We stayed at Hotel Playa Mazatlan with our family and 3 other families. From the moment we walked in,everyone at the Hotel was friendly and helpful. I recommend the all inclusive plan. The food at the buffet was great and the waiters were always friendly!...More

Thank Shelly M
Reviewed 1 week ago

We stayed at this hotel and were very pleased with the level of service and location. It is well situated in the gold zone right on the beach and is close to lots of restaurants and shopping. The staff were very helpful, attentive, and courteous,...More

1  Thank Canadian071
Reviewed 1 week ago via mobile

The good: Room service top notch! Thank you to Ezequiel and Armando, very attentive and professional. The bad: WOW... 1. Cleaning service. The room was very dirty when we arrived. I had to leave a note for them to clean the bathroom door which had...More

Thank Wendy M
Reviewed 3 weeks ago via mobile

The last 15 years appear to have been unkind to Hotel La Playa, once a tranquil boutique hotel frequented by my wife’s family during her childhood and as a young adult. The hotel now appears to be targeting the entry-level mass market with the addition...More

7  Thank DFlySeattle
Reviewed 3 weeks ago via mobile

Our family was staying near by at another hotel and walked across this hotel/restaurant. With an hour before closing, the staff and Victor were very welcoming! Service was great throughout the whole meal, as Armando took really great care of us. Music and the view...More

Thank Viviana H
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 2 weeks ago

Dear valued guest We greatly appecciate your visit and your kind comments. We hope for the opportunity to be of service once again. Always happy to be of service, LTVient

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 97 - US$ 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 97 - US$ 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1282)
Room & Suite (541)
Pool & Beach (374)
Dining (128)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
taraandsheldon
17 July 2018|
AnswerShow all 3 answers
Response from Monika G | Reviewed this property |
Yes, we had a safe in our room last visit whereas previously it was in the main reception
1
Vote
candysinger
20 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Mollis M
7 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
Room Tips
"Get a room with a sea view, there is a beautiful sunrise and sunset there."
Read review
"Ocean view is the way to go from our experience but the poolside rooms looked quite nice to"
Read review
"Loved our second floor room overlooking the ocean."
Read review
"Our ocean front room was beautiful"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing