We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We stayed at Hotel Playa Mazatlan with our family and 3 other families. From the moment we walked in,everyone at the Hotel was friendly and helpful. I recommend the all inclusive plan. The food at the buffet was great and the waiters were always friendly!...More
We stayed at this hotel and were very pleased with the level of service and location. It is well situated in the gold zone right on the beach and is close to lots of restaurants and shopping. The staff were very helpful, attentive, and courteous,...More
The good: Room service top notch! Thank you to Ezequiel and Armando, very attentive and professional.
The bad: WOW...
1. Cleaning service. The room was very dirty when we arrived. I had to leave a note for them to clean the bathroom door which had...More
The last 15 years appear to have been unkind to Hotel La Playa, once a tranquil boutique hotel frequented by my wife’s family during her childhood and as a young adult. The hotel now appears to be targeting the entry-level mass market with the addition...More
Our family was staying near by at another hotel and walked across this hotel/restaurant. With an hour before closing, the staff and Victor were very welcoming! Service was great throughout the whole meal, as Armando took really great care of us. Music and the view...More
Thank Viviana H
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 2 weeks ago
Dear valued guest
We greatly appecciate your visit and your kind comments. We hope for the opportunity to be of service once again.
Always happy to be of service,
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit early. Carnaval craziness is kept downtown and really does not impact on your stay here!