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11/06/2017 12/06/2017
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    Park Royal Mazatlan

    Avenida Sabalo-Cerritos 3110 | Marina Mazatlán, Mazatlan 82110, Mexico
    Savings alert: 16% below average rate
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 92
          US$ 72
          Great Deal
          US$ 92
          US$ 92
          Traveller (173)
          Room & Suite (57)
          Pool & Beach (31)
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          • Excellent33%
          • Very good23%
          • Average14%
          • Poor12%
          • Terrible15%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Rooms
          Room Service
          Fitness centre
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.5 Star Hotel
          All hotel details
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          Quality Inn Mazatlan
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          The Inn at Mazatlan
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          Oceano Palace
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          The Palms Resort Of Mazatlan
          337 reviews
          #18 of 79 hotels in Mazatlan
          11 Jun12 Jun
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Reviews (364)
          Traveller rating
          Traveller type
          Time of year

          21 - 25 of 364 reviews

          Reviewed 25 October 2016

          It all started since we tried to make our reservation. They did not accept credit card, they needed an actual bank deposit (cash) for at least the first night. Not sure if this was because they were in a process of changing the hotel name...More

          1  Thank unic_15
          Response from JorgeAEscalante, Gerente at Park Royal Mazatlan

          Dear “unic_15” Thank you for taking the time to review our property. We are truly sorry for the conditions you experienced during your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our management team...More

          Reviewed 17 October 2016

          we just got back from a 3 night stay at this hotel. we were here for a family wedding. the ceremony was held outdoors with the ocean as a backdrop. can't get a more picturesque place for a ceremony. after we moved indoors to the...More

          Thank Svaldez
          Response from JorgeAEscalante, General Manager at Park Royal Mazatlan

          Dear “Svaldez” Thank you so much for favorable comments about our hotel. We work very hard to achieve the level of guest satisfaction that you express in your review, especially when our friendly staff receives a favorable mention. On the other hand, I assure you...More

          Reviewed 12 September 2016 via mobile

          The hotel is very good! The only thing is the AC doesn't go low. It works but considering humidity, I could accept it a little lower But everything else is good! Staff, food, premises, parking, security, etcMore

          Thank Mercury B
          Response from JorgeAEscalante, Gerente at Park Royal Mazatlan

          Dear “Mercury B” Thank you so much for have been taken the time to leave your comments about your recent experience which are so important to us. It is a pleasure for us to know that our staffs have met your expectations. Once again thank...More

          Reviewed 26 August 2016 via mobile

          Here for an all inclusive, tell you more later, wedding of a good friend. Arrived around 1:30 PM from a flight from Monterrey, and we could not check in until 3:00 pm per scheduled hours. The hotel used to be Crowne Plaza now it is...More

          Thank aghyba
          Response from JorgeAEscalante, Gerente at Park Royal Mazatlan

          Dear “aghyba” Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the...More

          Reviewed 13 June 2016 via mobile

          The service was great . . . All personnel was very polite and helpfull. Installations in general are ok, but still have some serious issues. 1) Just two elevators are working and 1 is not 2) Ice machine from the second floor never worked 3)...More

          Thank Luis G
          Response from IHGService, Guest Relations Manager at Park Royal Mazatlan

          Dear Luis G, Thank you very much for taking the time to share your comments online. We are pleased to know you liked the service you received from out staff. On the other hand, we would like to apologize for the issues you had with...More

          Quality Inn Mazatlan
          55 reviews
          #25 of 79 hotels in Mazatlan
          The Inn at Mazatlan
          658 reviews
          #9 of 79 hotels in Mazatlan
          Oceano Palace
          893 reviews
          #50 of 79 hotels in Mazatlan
          The Palms Resort Of Mazatlan
          337 reviews
          #18 of 79 hotels in Mazatlan
          • Top amenities
          • Pool
          • Free Parking
          • Room Service
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Laundry Service
          • Concierge
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Price range
          • US$ 68 - US$ 213 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #12 Spa Hotel in Mazatlan
          • #25 On the Beach Hotel in Mazatlan
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 90
          • Reservation Options
          • TripAdvisor is proud to partner with Hotwire, Expedia, Priceline, Hotels.com, Orbitz, Booking.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your Park Royal Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Pacific Coast >
          • Sinaloa >
          • Mazatlan
          • Also Known As
          • Crowne Plaza Mazatlan Hotel Mazatlan
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          Traveller (173)
          Room & Suite (57)
          Pool & Beach (31)
          Dining (28)
          Hotel & Grounds (165)
          Business Centre & Event Rooms (10)
          Family and Play Areas (5)
          Bathroom (4)
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          Questions & AnswersAsk a question
          KenandJoylene M
          I would like some information about the rooms please? Do all the rooms have ocean view and kitchenettes ? I am mostly concerned with having a fridge or mini fridge to keep items cool. Any information would be appreciated. We have been to Mazatlán several times but decided we might try a different hotel/resort this time. Thank you
          10 February 2017|
          Response from TxBrazo | Reviewed this property |
          All rooms have an ocean view. Ours didn't have a mini fridge. Don't know about the others.
          Jane L
          are there restaurants close by?
          23 July 2016|
          What is your answer?
          Posting guidelines
          Does this Crowne Plaza have Wheelchair accessible rooms?
          15 February 2016|
          Answer Show all 2 answers
          Response from Hernan P | Reviewed this property |
          Not sure....sorry
          Room Tips
          "Book elsewhere."
          Read review
          "They will change rooms if you are persistent."
          Read review
          "One morning they were fixing something in another room and it was noise. But the rest of the time it was OK."
          Read review
          "Good place to stay for an affordable price"
          Read review
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