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30/7/2017 31/7/2017
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    Park Royal Mazatlan

    Avenida Sabalo-Cerritos 3110 | Marina Mazatlán, Mazatlan 82110, Mexico
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    30/7/2017 31/7/2017
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    US$ 173
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    Traveller (174)
    Room & Suite (57)
    Dining (28)
    The Palms Resort Of Mazatlan
    343 reviews
    #17 of 78 hotels in Mazatlan
     
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    Oceano Palace
    903 reviews
    #47 of 78 hotels in Mazatlan
     
    Overview
    • Excellent34%
    • Very good22%
    • Average15%
    • Poor13%
    • Terrible16%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    The Palms Resort Of Mazatlan
    343 reviews
    #17 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    Quality Inn Mazatlan
    58 reviews
    #29 of 78 hotels in Mazatlan
     
    Oceano Palace
    903 reviews
    #47 of 78 hotels in Mazatlan
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (380)
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    There are newer reviews for Park Royal Mazatlan
    See the most recent reviews

    11 - 15 of 104 reviews

    Reviewed 21 February 2017

    Many young people party all weekend ! No respect for any other people at the hotel. The restaurant, well, the chef seems to think it's ok to send cold food from the kitchen. Weddings are outdoors, so more noise. We are looking for other accommodations...More

    Thank wGmmLm
    Response from JorgeAEscalante, General Manager at Park Royal MazatlanResponded 28 February 2017

    Thank you for your preference. It was a pleasure to welcome you at Park Royal Mazatlán. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. It disappoints us to...More

    Reviewed 20 January 2017

    Easy access from the freeway. We enjoyed the beautiful ocean view since we walked in the lobby. Friendly staff. Food in the restaurant was delicious. Our server, Hugo, gave us amazing service by the swimming pool. We highly recommend Park Royal Mazatlan.More

    Review collected in partnership with this hotel
    1  Thank F872BBmartham
    Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 24 January 2017

    Dear “F872BBmartham” First and foremost, we would like to express our gratitude for staying at Park Royal Mazatlán. Thank you for taking the time to share the delightful experience you had. It is an honor to read how much you enjoyed our facilities and services....More

    Reviewed 19 January 2017

    Perfect for family averything is close perfect service from the staff specially crystal at the front desk and miguel the bellboy thanks guys!!!👍👍👍 Ill come back very soon your friend jorge fernandezMore

    Review collected in partnership with this hotel
    Thank jorgearturof2017
    Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 24 January 2017

    Dear “jorgearturof2017” Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Mazatlán. It is gratifying when we receive a comment that covers a broad range of features at the hotel, especially when our friendly...More

    Reviewed 13 January 2017

    Very good facilities, excellent service and best location. In my case I booked the same day and they had all the information on arrival, I really enjoyed the reception and the stay in mazatlan, although it was very short, what is for sure is that...More

    Review collected in partnership with this hotel
    Thank E2891DEcarlosb
    Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 17 January 2017

    Dear “E2891DEcarlosb” Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Mazatlán. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and...More

    Reviewed 10 January 2017

    In general, people were kind, with a good service. The pool is nice with a great view. But in my room, the shower has water filtrations that made an unconfortable stay. It could be better if hotel can put more sun chairs in beach.More

    Review collected in partnership with this hotel
    Thank ing_robertor
    Response from JorgeAEscalante, Manager at Park Royal MazatlanResponded 12 January 2017

    Dear “ing_robertor” Thank you so much for have been taken the time to leave your comments about your recent experience which are so important to us. Thank you so much for your very favorable comments about our hotel. We’re sorry we fell below your expectation...More

    The Palms Resort Of Mazatlan
    343 reviews
    #17 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    Quality Inn Mazatlan
    58 reviews
    #29 of 78 hotels in Mazatlan
     
    Oceano Palace
    903 reviews
    #47 of 78 hotels in Mazatlan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Laundry Service
    • Concierge
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 44 - US$ 270 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Mazatlan
    • #27 On the Beach Hotel in Mazatlan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Park Royal Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Crowne Plaza Mazatlan Hotel Mazatlan
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    Traveller (174)
    Room & Suite (57)
    Dining (28)
    Pool & Beach (25)
    Hotel & Grounds (162)
    Business Centre & Event Rooms (5)
    Bathroom (4)
    Family and Play Areas (3)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    KenandJoylene M
    10 February 2017|
    Answer
    Response from TxBrazo | Reviewed this property |
    All rooms have an ocean view. Ours didn't have a mini fridge. Don't know about the others.
    1
    Vote
    RobertVOET
    15 February 2016|
    Answer Show all 2 answers
    Response from Hernan P | Reviewed this property |
    Not sure....sorry
    0
    Votes
    Room Tips
    "Every room has an ocean view, so I doubt one room is better than another."
    Read review
    "Book elsewhere."
    Read review
    "They will change rooms if you are persistent."
    Read review
    "One morning they were fixing something in another room and it was noise. But the rest of the time it was OK."
    Read review
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