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Mayan Palace Mazatlan

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Traveller (293)
Pool & Beach (62)
Room & Suite (52)
Overview
Av Sabalo Cerritos Zona Hotelera Norte, Mazatlan 82100 Mexico See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
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Reviews (578)
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215 results
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LanguageEnglish
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70
42
15
8
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1 - 5 of 215 reviews
Reviewed 2 days ago

The massage area is great, Lucy's attention was magnificent, congratulations. The people in reception are very kind. The buffet is good and varied outside the hotel you can take the public transport that takes you to the city or the hotel has taxis at all...More

Thank Desireé P
Reviewed 6 days ago via mobile

Another fun trip to Mazatlán . Mayan has the best staff around. Staff is the wrong word because they treat me more like a family member / best friend . My only mistake was only staying two weeks this year . Mario thanks for the...More

Thank ken r
Reviewed 3 weeks ago

this resort was the best, everything was exactly perfect. the staff was berry polite, and willing to work with our group of 16 even though some of the group was staying in a different resort. the pool was fantastic, and the access to the ocean...More

Review collected in partnership with RCI
1  Thank agalindoruiz
Reviewed 4 weeks ago

While the resort is undergoing renovation it continues to provide excellent service and amenities. The reception and housekeeping staff service was first class. Our housekeeper was an artist at folding towels giving us swans and teddy bears. We used the Spa facilities and Lucy was...More

1  Thank rananian
Reviewed 22 August 2018 via mobile

Lovely stay. As always ...Friendly , excellent service. Onsite restaurant’s food is good. The facility needs serious upgrades. Room’s interior are run down and not clean. Sunset on the beach is awesome!More

1  Thank Edsia
Response from Vidanta V, Manager at Mayan Palace MazatlanResponded 24 August 2018

Dear Edsia: Thank you for taking the time to share your review of your stay in our Mayan Palace. We are honored to see your beautiful comments about our service and Onsite restaurant food. However, We are disappointed to learn about the inconveniences experienced. We...More

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About
Description
Come to the pearl of the Pacific. This charming spot welcomes you with beautiful beaches and the warm hospitality of its attentive staff. Relax under a palapa on the beach, explore old Mazatlan or indulge More your passion for deep-sea fishing. The brand new Mayan Palace Mazatlan spreads out over the ten acre beachfront location featuring spacious one and two bedroom suites with all necessary amenities and full hotel service: Acqua Restaurant, La Ola Beach Bar and Sunset snack-bar. Room service 7:00 to 22:00. Two heated outdoor pools overlooking the Pacific Ocean and one indoor pool for Winter season convenience. Fitness Center, Sun Mini-Super Market on-site, Boutique, Gift shop and many more. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
268
Price range
US$ 330 - US$ 338 (Based on Average Rates for a Standard Room)
Also Known As
Mayan Palace Mazatlan Hotel Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
268
Price range
US$ 330 - US$ 338 (Based on Average Rates for a Standard Room)
Also Known As
Mayan Palace Mazatlan Hotel Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveller (293)
Pool & Beach (62)
Room & Suite (52)
Dining (12)
Family and Play Areas (3)
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Questions & Answers
Ask a question
Angel191919
12 October 2018|
AnswerShow all 2 answers
Response from Vidanta V | Property representative |
Please contact us at 1-800-292-9446.
0
Votes
Google Translation
RoyK001
20 March 2018|
AnswerShow all 2 answers
Response from WorldTravelsTandJ | Reviewed this property |
Hi Roy, it has been maintained. Some renovation but no completely redone yet. I think you will find it satisfactory.
1
Vote
bevy107
1 February 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please contact us at 1-800-292-9446
0
Votes
Google Translation
Room Tips
"Get a sea view - 3rd floor or higher"
rananian
4 weeks ago
Read review
"We had a 2 bedroom suite. They claimed there were none that had a pool or ocean view. We looked at the..."
697MicheleW
16 May 2018
Read review
"Avoid 3002 Mayan Palace unless you enjoy a view of the guard house and the road"
khamen77
3 Apr 2018
Read review
"ask for the 12th flr at the sea gardens - beautiful view of the ocean"
Debbra1
3 Mar 2018
Read review
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