We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Riu Emerald Bay

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Riu Emerald Bay
Hotel Riu Emerald Bay
Panoramas (80)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,945 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Riu Emerald Bay
See the most recent reviews
Showing 2,090: English reviews
Behchoko
Reviewed 22 February 2013

Spent two weeks here. Rooms were nice and had excellent views. Good service was intermittent. Weekdays were far better than weekends. Weekends saw a large influx of local tourists who were by and large loud and obnoxious and nearly ruined the experience. The beach was littered with local vendors who were so persistent that it ruined the beach experience. The...

 Report
Helpful?
2Thank Jeremie L
Vancouver
Reviewed 22 February 2013

Feb 2013, Just got back from 3-week stay. A beautiful property in immaculate conditions. Very nice and helpful stuff. Lovely rooms with unobstructed ocean view. Few little problems we encountered ( such as broken drink dispenser) were addressed instantly. The amenities are limited to soap and body wash, so unless you want to go to town (20 min by bus)...

 Report
Helpful?
8Thank beachloverVancouver
Edmonton, Canada
Reviewed 21 February 2013

Just got back from here. Had a great time but i must say, the worst thing about this place is the band that plays music on the beach! It drove me and my wife insane! Food was pretty good but you do get sick of it after a bit. The beds are also not the best. We had the jacuzzi...

 Report
Helpful?
Thank David G
Edmonton, Canada
Reviewed 21 February 2013

My boyfriend and I just returned from a week long stay here and we loved it. The pool area was nice because there were several pools with different vibes to pick from depending on your mood. Swim up bar pool was always busy with music playing, there was another pool where the entertainment crew hosted activies, and a little further...

 Report
Helpful?
4Thank C E
Las Vegas, Nevada
Reviewed 20 February 2013

The views from this hotel are amazing! Mazatlan is just beautiful. Close as Cabo but with old world feel like Puerto Vallarta. We enjoy good food and we thought the buffets were very good. We ate off property a few times so it didn't get old. The breakfast was great, largest variety of fresh juices I have ever seen. Only...

 Report
Helpful?
6Thank lawre3
Vancouver, BC
Reviewed 20 February 2013

We spent the week of February 8-15 at this resort. It was beautifully maintained and very clean. The food was delicious with lots of variety but even two of the a la cartes were buffet style. Our ocean view room on the 10th floor was spacious and spotless. There was no shortage of chairs on the beach or around the...

 Report
Helpful?
4Thank oleVancouverBC
Reviewed 19 February 2013

Stayed Feb 10th- 17th. Can't add much to what others have said with a few exceptions. All rooms are ocean view, don't pay extra. Food is good, yes repetitive in buffets but very good for all inclusive and there is tons of it. Don't pay for taxi to Golden zone. Take the bus. It is incredibly cheaper, totally safe and...

 Report
Helpful?
3Thank Rach1974model
Fort McMurray, Canada
Reviewed 19 February 2013

We had the most amazing vacation to the Riu Emerald Bay. The resort and the grounds are so clean. The rooms were emaculate. The beds were good too.Great ocean view from all rooms. The pools were amazing. The food and drinks were great! The staff was hands down the best staff we have ever experienced in vacation. Always willing to...

 Report
Helpful?
10Thank bynder
White Rock, British Columbia, Canada
Reviewed 18 February 2013

We just got back from spending a week at Riu Emerald Bay. The weather was good 6 out of 7 days, you can't expect that it's going to be super hot at this time of year. But it was very nice for the most part, not too hot during the day, cool at night where you could sleep with your...

 Report
Helpful?
10Thank Greg C
Port Coquitlam, Canada
Reviewed 18 February 2013

Great resort, would go back. Have been to Mexico many times, different places, first time to Mazatlan. Went with Signatue/Sunwing vacations, small planes, tight fit, good thing it is not a long flight. Arrived at hotel and the excellent staff boarded the bus and put on our bracelets, entered hotel and greeted with beer and cocktails and snacks. Proceeded to...

 Report
Helpful?
8Thank curiousmel

3,192 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2796)
Viewed
View from Room (253)
Viewed
Hotel & Grounds (634)
Viewed
Pool/Beach Area (503)
Viewed
Dining (179)
Viewed
Room/Suite (260)
Viewed
Bathroom (21)
Viewed
Family/Play Areas (26)
Viewed
Business Centre/Function Rooms (9)
Viewed
0:48
Videos (10)
Viewed
Other (901)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (363)
Viewed
Adult Pool (23)
Viewed
Amenities (67)
Viewed
Beach (27)
Viewed
Double Room (30)
Viewed
Pool 1 (50)
Viewed
Pool 2 (31)
Viewed
Dining (75)
Viewed
The Hotel (17)
Viewed
Whirlpool Bath Suite (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (7)
Viewed
Dining (6)
Viewed
Room/Suite (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
1.2 km away
Pueblo Bonito Emerald Bay
7.6 km away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#4 of 80 in Mazatlan
1,657 reviews
4.6 km away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#8 of 80 in Mazatlan
1,431 reviews
Show Prices
Show Prices
Show Prices
6.4 km away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 80 in Mazatlan
622 reviews
6.1 km away
El Cid El Moro Beach Hotel
5.0 km away
Oceano Palace
Oceano Palace
#65 of 80 in Mazatlan
857 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
* Opening summer 2009 * 12 km / 7.45 Miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 M2 / 16.15 Sq. Yards of lush gardens * 10 km / 6.2 Miles from various shops * 12 km / 7.45 Miles from Mazatlan * 32 km / 19.87 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Emerald Bay

Address: Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 9,293 - ₹ 15,711 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Emerald Bay 3.5*
Number of rooms: 716
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com and Jetsetter so you can book your Hotel Riu Emerald Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Emerald Bay Mazatlan
Hotel Style:
#3 Top resorts Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Emerald Bay staff and other travellers.
277 questions
Ask a question

See all questions (277)

Questions? Get answers from Hotel Riu Emerald Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room above floor 8 or 9 provides amazing ocean view. For me the higher the better!”
  • getting ready to party
  • another view from 17th floor
 of 5 bubbles Canadianholiday, 26 Feb 2017 | Read review
“All regular rooms have ocean view rooms, even if they're obstructed.”
  • Living Area of Duplex Room
  • Our view from our Duplex Room. Very little ocean, mainly roof.
  • The TV in the upper level Duplex Room.
  • Upper Level King Size Bed in Duplex Room.
  • Night view from 8th floor.
  • Super disappointing view from our Duplex room lower level.
  • The view of the outside from the upper level duplex room.
  • Upper Level Bathroom - Duplex Room
 of 5 bubbles PeterRayV, 26 Feb 2017 | Read review
“Others have said this, but lower floors are more accessable by stair. Views are still very good even at the lower levels.”
 of 5 bubbles christopherh359, 24 Feb 2017 | Read review
“8 floor or higher”
 of 5 bubbles ChrisL100, 22 Feb 2017 | Read review
“You won't regret booking this Resort.”
 of 5 bubbles skeam999, 22 Feb 2017 | Read review
5 of 5