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Hotel Riu Emerald Bay

08/05/2017 09/05/2017
1 room 2 adults 0 children
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3,072 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Emerald Bay
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Showing 2,203: English reviews
Osoyoos, Canada
Reviewed 17 December 2013

Just returned from 7 nights stay at this property courtesy of Sunwings and our FlightCenter agent. Riu did not disappoint at all! Great food, exceptional service and nice touch of bottle champagne on my wife's birthday in the room! The check-in is organized in truly professional way. We were in our room in less than 15 minutes of arrival. I...

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4Thank ipavlina66
Edmonton, Canada
Reviewed 16 December 2013

Just returned from a wonderful 8 day stay at the Riu Emerald Bay. I was confused with some the negativity towards this resort as I found everything surprisingly good. Here are my good points 1) food was WAY better than I though. The potato wedges are some of the best I've ever had and the prime rib was absolutely amazing....

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6Thank Keith M
Edmonton
Reviewed 15 December 2013

This Riu is a big hotel doing a very good job of providing near 5 star accommodations but they've gone at it in a "factory" mindset, I assume to keep their costs low. Here's my opinions: Best Check-in! Yes, check-in. They devised a plan to give everyone a bracelet while seated on the bus. Then we went into an open...

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2Thank Vdberg
edmonton
Reviewed 14 December 2013

We just on Dec 13/13 We flew with Sunwing and stayed for a week at the Emerald Bay. Everything was top noch.We have stayed at many 5 star resorts before, but was as close as you can get without spending a small fortune. The food was very good, the staff friendly, rooms and resort spotless. I am not sure what...

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4Thank garry501
Ottawa, Canada
Reviewed 13 December 2013 via mobile

Riu is the most extravagant and beautiful hotel resort I have ever been to. The people are friendly, food is great, night life is fun and the pools are big. The view from our hotel room was breathtaking. It was a struggle to get a pool chair if we didn't claim them in the morning. But the beach was a...

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4Thank Jeff G
Edmonton, Canada
Reviewed 11 December 2013

My husband and I loved this resort! The staff were friendly and kept the resort very clean. The food was very good and abundant @ the buffets except the 24 hr sport bar the food was lacking. The only problem we had was that we called room service twice for more pillows & never got them. Yeah the elevators were...

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8Thank Tweety714
Calgary
Reviewed 11 December 2013 via mobile

Staff were extremely friendly and helpful. Food was great. The staff really put a lot of work into the beach bbq's. As per other reviews the coffee does suck. Ask for a cappicino with an expresso added, very good. The night shows are worth watching except for crazy night. We would definitely go back again for a winter vacation.

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5Thank Moody_mother
Chilliwack, Canada
Reviewed 9 December 2013

We have just returned from two weeks at the RIU Emerald Bay outside of Mazatlan. Of the three vacations we spent here this was the best one yet. Many of the staff that were there on our first vacation in 2010 are still there and seem to remember and appreciate our return. We also feel that the service level has...

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6Thank Sunrunner007
LA CRETE
Reviewed 9 December 2013

Just got back from Mazatlan and the Riu Emerald Bay on December 2, 2013. My husband and I went there with his two brothers, their wives, and two teenagers. My husband and I had an ocean view room on the 8th floor and the view was indeed beautiful! The room was comfortable and very clean and had lots of amenities,...

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4Thank PETER S
Gatineau, Canada
Reviewed 8 December 2013

“Loved the Riu Emerald Bay and Mazatlan is Gem to be discoved!” We went end of November/early December 2013 to take a break from every day life. We booked through Sears with Sunwing/Signature Vacations. We did our seat selection as usual, all went well. We have been on many other trips to all inclusive and Riu's, this resort is amazing,...

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8Thank tournesol_ann

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
* Opening summer 2009 * 12 km / 7.45 Miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 M2 / 16.15 Sq. Yards of lush gardens * 10 km / 6.2 Miles from various shops * 12 km / 7.45 Miles from Mazatlan * 32 km / 19.87 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Emerald Bay

Address: Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: ₹ 9,632 - ₹ 17,776 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Emerald Bay 3.5*
Number of rooms: 716
Reservation Options:
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Also Known As:
Riu Emerald Bay Mazatlan
Hotel Style:
#3 Top resorts Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Emerald Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All room face the ocean. You can ask for higher floor but you probably won't get it. We asked but it would cost us "mucho dinero”
Princess_Suite, 25 Apr 2017 | Read review
“Splurge for the honeymoon suite - worth the view!”
Flamesgirl, 25 Apr 2017 | Read review
“All rooms are ocean view. Don't pay for an upgrade.”
TanyaN693, 24 Apr 2017 | Read review
“All the rooms have an ocean view, don't pay for an upgrade”
  • Nice big rooms
ThebeeKitchener, 24 Apr 2017 | Read review
“The higher the room the better the view”
120burger, 23 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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