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We visited the Riu Emerald Bay April 11-17 2018. Getting thru the airport is easy, no problems, no people rushing in to grab your luggage. The drive to the resort is about 45 minutes, and there was beer for sale on the bus. Take Mexican...More
We stayed on the 14th floor of this hotel and the view was spectacular! The room was nicely appointed, the maid service was excellent (note - hang your 'do not disturb' sign on your door if you like to sleep in because they start cleaning...More
For those of you who have stayed at a 5-star hotel you will be disappointed, but if your expecting a little nicer than the Holiday Inn than you will be happy..Rooms are clean and comfortable, and there are plenty of amenities but the booze is...More
We just returned early this morning after a one week stay with a group of 11 adults ages ranging from 20's to 80.
Let me first say that everyone shared my sentiment that this will definitely be be a place to come back to, and...More
Went to riu for anniversary....living within3 blocks, we thought we'd give it a try....knowing that it is a huge hotel, there were going to be scads of people. The pool was packed with people drinking very freely and having a great time...with booze there are...More
1 Thank don k
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded yesterday
Thank you for taking the time to give us your feedback and for expressing your concerns.
We are committed to provide excellent quality of our products and services to our guests and for this reason we are very sorry to learn that you...More