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    Hotel Riu Emerald Bay

    Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
    011 34 944 58 10 92
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    8/1/2018 9/1/2018
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    Traveller (3178)
    Pool & Beach (693)
    Room & Suite (691)
    Overview
    • Excellent37%
    • Very good34%
    • Average16%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “sports bar” (266 reviews)
    “jacuzzi suite” (57 reviews)
    Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Emerald Bay
    Special Offer: Your first gift: 500 pts
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    Rooms
    8 Jan9 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (3,247)
    Traveller rating
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    1 - 5 of 2,279 reviews

    Reviewed 5 days ago

    Our room was a suite on the 18th floor. The view is great of the ocean and beach. Sometimes the elevators are very crowded and slow to return, but reliable. The cleaning staff are very hard working and do a great job taking care of...More

    Thank alanrF5281JT
    Hotel's Favourite
    Reviewed 23 September 2017 via mobile

    First of all, I have to comment that my visit was on no-vacations days, so the hotel was not so crowded (50% aprox). The check in was really fast and we were served a welcome cocktail. We were assigned on the 9th floor and room...More

    7  Thank Fernando D
    Reviewed 5 days ago via mobile

    It is a nice Big Chain Hotel, with option of all inclusive to go away from winter ❄️ depending of the season of the year! Is far from Zona Dorada/Golden Area in a more exclusive area, but if you want to relax and be away...More

    Thank Ase L
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 3 days ago

    Dear guest, Thank you for taking the time to give us a valued feedback following your recent stay at our hotel. It makes us as a service minded hotel chain very proud that you highlighted our staff and described them as nice. At RIU, we...More

    Reviewed 5 days ago

    My third visit, looking to rest up and get healthy...perfect spot...beach is fantastic for all ages...lazy days in the sun...lots of fruit and fish to enjoy..rooms were spotless and very comfortable...front desk very accommodating..bus service to golden zone or downtown at the front gate...some excellent...More

    2  Thank Peter M
    Reviewed 1 week ago via mobile

    I visited Mazatlan for the first time with my son. We stayed at the Riu Emerald Hotel, the hotel was simply amazing. Food was on point as my son is a vegan so wasn't sure what varieties they would have. Pleasantly surprised they had many...More

    3  Thank Farhad R
    Pueblo Bonito Emerald Bay
    3,061 reviews
    #2 of 80 hotels in Mazatlan
    1.4 km
     
    Pueblo Bonito Mazatlan
    1,604 reviews
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    El Cid Marina Beach Hotel
    2,507 reviews
    #1 of 80 hotels in Mazatlan
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    The Inn at Mazatlan
    699 reviews
    #12 of 80 hotels in Mazatlan
    6.4 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast included
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 144 - US$ 282 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Mazatlan
    • #6 Spa Hotel in Mazatlan
    • #8 On the Beach Hotel in Mazatlan
    • #10 Romantic Hotel in Mazatlan
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 716
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, RIU Hotels and Resorts, Expedia, Hotels.com, Travelocity, BookIt.com, Hotwire, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Emerald Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Riu Emerald Bay Mazatlan
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    Traveller (3178)
    Pool & Beach (693)
    Room & Suite (691)
    Dining (284)
    Hotel & Grounds (1766)
    Family and Play Areas (37)
    Bathroom (26)
    Business Centre & Event Rooms (10)
    Nearby
    Nearby HotelsSee all 80 hotels in Mazatlan
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    Pueblo Bonito Emerald Bay
    3,061 reviews
    1.42 km away
     
    The Inn at Mazatlan
    699 reviews
    6.36 km away
     
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    Ask a question
    Questions & Answers
    chiroken
    16 December 2017|
    AnswerShow all 4 answers
    Response from JoLeen2 | Reviewed this property |
    The Riu website..forward the request..to resort. Imagine how many they get. If you get a Reply,, it will say. " We will do our best " and they do.. I suggest you go to website and Join the Riu Class club.. Your... More
    0
    Votes
    slater2001
    11 December 2017|
    Answer
    Response from JoLeen2 | Reviewed this property |
    Forum for info on weather and local. Lots of locals can answer. Warm in daytime,cools off at night.
    0
    Votes
    Charzy42
    10 December 2017|
    Answer
    Response from JoLeen2 | Reviewed this property |
    Don't remember those two. Substitute for Bailey's etc. So Not top shelf.
    0
    Votes
    Room Tips
    "If you want a suite, might as well ask for the 20the floor or above."
    Read review
    "Middle floors offer great views of the ocean without the wind"
    Read review
    "All rooms have ocean view best to get 2nd floor and higher"
    Read review
    "If you want the view of the whole ocean request higher floor if you want convenience request lower view. All..."
    Read review
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