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    31/8/2017 1/9/2017
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      Hotel Riu Emerald Bay

      3,173 Reviews
      #11 of 79 Hotels in Mazatlan
      Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
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      31/8/2017 1/9/2017
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (3,471)
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      Traveller (3075)
      Pool & Beach (681)
      Room & Suite (669)
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      Overview
      4.0
      3,173 reviews
      • Excellent36%
      • Very good35%
      • Average16%
      • Poor7%
      • Terrible6%
      Travellers talk about
      “sports bar” (256 reviews)
      “asian restaurant” (86 reviews)
      “jacuzzi suite” (56 reviews)
      Wifi
      Free Parking
      Breakfast included
      Beachfront
      Pool
      Restaurant
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Conference Facilities
      Dry Cleaning
      Kids Club
      Private Balcony
      3.5 Star Hotel
      All hotel details
      Offers from Hotel Riu Emerald Bay
      Special Offer: Your first gift: 500 pts
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      Rooms
      31 Aug1 Sep
      |
      1 room, 2 adults, 0 children
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      Reviews (3,173)
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      1 - 5 of 2,246 reviews

      Reviewed 4 days ago
      Perfect long-weekend!

      I arrived before check-in time so I had to wait a couple of hours before get access to the amenities sooner than the room. The room was very comfortable, wished they refill the fridge sooner. Had a couple of issues but the personnel took care...More

      1  Thank carlosag277
      Reviewed 4 days ago via mobile
      Awesome place

      First of all, the place is awesome, very friendly people at the front desk, and clerks are friendly too, they really help and assist you. Some reviews said there is no AC, and its true no AC T the lobby and that's cause it's an...More

      2  Thank shava7
      Reviewed 1 week ago via mobile
      Awful experience

      No free internet in the rooms and only 2 devices in social areas Poor food quality No AC in restaurants or lobby or Elevators Elevators take too long so you have to use the stairs They steel the hotel towels at the pool areas. People...More

      Thank Lydia V
      Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 3 days ago

      Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More

      Reviewed 1 week ago
      All Right For A Good Deal

      this is a little late, we were here in May for a week and if it wasn't for using some airline points to travel I don't know if we would go back paying full price. The buffet food was what all Riu's are like enough...More

      2  Thank Tasteful I
      Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 6 days ago

      Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We are glad to read that you had a relaxing holiday at our hotel and highlighted the view from your assigned room. We would like to...More

      Reviewed 1 week ago via mobile
      Fun and Restful.

      Resort is clean. The staff is friendly and helpful. Whenever we needed anything they responded in a timely fashion. I highly recommend getting out of the resort and going up the hill for coffee at Looney Spoons. The coffee and the staff are exceptional. They...More

      1  Thank Joy S
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      About
      Amenities
      • Top amenities
      • Pool
      • Fitness Centre with Gym / Workout Room
      • Beachfront
      • Free Parking
      • Restaurant
      • Bar/Lounge
      • Spa
      • Breakfast included
      • Hotel Amenities
      • Free Parking
      • Children Activities (Kid / Family Friendly)
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Breakfast included
      • Conference Facilities
      • Things to do
      • Pool
      • Fitness Centre with Gym / Workout Room
      • Restaurant
      • Bar/Lounge
      • Spa
      Details
      • Price range
      • US$ 120 - US$ 298 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #3 Top resorts Hotel in Mazatlan
      • #7 Spa Hotel in Mazatlan
      • #8 On the Beach Hotel in Mazatlan
      • #10 Romantic Hotel in Mazatlan
      • Room types
      • Suites ,
      • Family Rooms
      • Number of rooms
      • 716
      • Reservation Options
      • TripAdvisor is proud to partner with RIU Hotels and Resorts, Orbitz, Expedia, Priceline, Hotels.com, BookIt.com, Cancelon, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hotel Riu Emerald Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Pacific Coast >
      • Sinaloa >
      • Mazatlan
      • Also Known As
      • Riu Emerald Bay Mazatlan
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      All photos (3,471)
      Full view
      Traveller (3075)
      Pool & Beach (681)
      Room & Suite (669)
      Dining (281)
      Hotel & Grounds (1703)
      Family and Play Areas (34)
      Bathroom (26)
      Business Centre & Event Rooms (10)
      Nearby
      Nearby HotelsSee all 79 hotels in Mazatlan
      Oceano Palace
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      Nearby Restaurants
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      Cilantro's
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      Nearby Attractions
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      Ask a question
      Questions & Answers
      See all 310 questions
      larishca
      14 August 2017|
      Answer
      Response from JoLeen2 | Reviewed this property |
      Yes,, Most. All rooms look Direct toward water. . Lower floors less,and Palm trees will block some soon. NO room across hall,looking toward street.
      1
      Vote
      larishca
      12 August 2017|
      AnswerShow all 9 answers
      Response from lovethesunalliston | Reviewed this property |
      its a great spot.... we loved it there. the food is excellent.
      1
      Vote
      Tonya S
      2 August 2017|
      AnswerShow all 6 answers
      Response from Ryan G | Reviewed this property |
      Yes there is a booth on the beach just on the right side of the property. Like $20. for an hour
      0
      Votes
      Room Tips
      "Avoid use of elevators as they take too much time. Don't loose sight off your beach towels or you will..."
      Read review
      "Higher up gets better views"
      Read review
      "They are ALL ocean view!"
      Read review
      "All rooms are ocean view and higher floors have better view."
      Read review
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