We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 80 hotels in Mazatlan

Hotel Riu Emerald Bay

3,304 reviews
Save
Traveller (3211)
Pool & Beach (695)
Room & Suite (695)
Overview
  • Excellent36%
  • Very good35%
  • Average16%
  • Poor7%
  • Terrible6%
Travellers talk about
“sports bar”(268 reviews)
“asian restaurant”(89 reviews)
“jacuzzi suite”(56 reviews)
Wifi
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Suites
3.5 Star Hotel
All hotel details
Offers from Hotel Riu Emerald Bay
Special Offer: Receive 500 free points
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,304)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
2,327 results
Traveller rating
870
899
346
134
78
Traveller type
Time of year
LanguageEnglish
More languages
870
899
346
134
78
Show reviews that mention
All reviewssports barasian restaurantjacuzzi suiteliquor dispenserocean viewbuffet stylegolden zonestrip mallmain buffetevery other daytowel cardsdouble sinksspecialty restaurantsla carteslower floorlunch buffetsunwing rep
FilterEnglish
Updating list...
1 - 5 of 2,327 reviews
Reviewed yesterday

If you are looking for calm ocean water to swim, this probably is not the place for you. The beach is great for long walks though. Otherwise most everything else was awesome. We really enjoyed the Asian restaurant.

Thank Bev N
Hotel's Favourite
Reviewed 16 November 2017

RIU Emerald Bay, Mazatlán had been our choice four times (2017, 2015, 2013, 2011), for its location, quality of food, excellent service and friendly staff to make you feel at home. Hotel has 700 rooms in all categories. For Breakfast, it has "LAS 3 ISLAS"...More

8  Thank Sabir S
Reviewed yesterday

This was our second trip to the RIU EB in the same year. We got an amazing deal through Sun Country. Remember to grab a few beers for the ride from the bar after you get through customs. There was no outside bar. It was...More

1  Thank KennyC
Reviewed yesterday via mobile

Just arrived yesterday, I want to review while my first impressions are fresh. Great check in method, very smooth and quick. Our room is beautiful, I was absolutely thrilled. Very spacious, a really large balcony and bathroom. The room itself is bright and airy with...More

Thank Traci M
Reviewed yesterday

We stayed for 2 weeks (Dec28 – Jan11), first time in Mazatlan & we picked the right place to have great time/great food and services. New year party was awesome, there’re lobsters and many other types of food & desserts. We also had a great...More

Thank GoRiders4s
View more reviews
PreviousNext
123456466
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast included
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 151 - US$ 272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan
Room types
Suites, Family Rooms
Details
Price range
US$ 151 - US$ 272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan
Room types
Suites, Family Rooms
Add Photo Photos
Traveller (3211)
Pool & Beach (695)
Room & Suite (695)
Dining (284)
Hotel & Grounds (1793)
Family and Play Areas (37)
Bathroom (26)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Kdog06
15 January 2018|
AnswerShow all 3 answers
Response from JoLeen2 | Reviewed this property |
Go to Riu site. Contact information for each resort there.
0
Votes
Monica G
12 January 2018|
AnswerShow all 4 answers
Response from whataholiday11 | Reviewed this property |
No issues at all in the day time - tons of tourists and locals (and kids playing in the sand/water). I can't comment on walking the beach in the evening; however, I would not recommend walking most beaches (not just in... More
2
Votes
Marsh M
12 January 2018|
Answer
Response from JoLeen2 | Reviewed this property |
Small slides in the RiuLand club.. not big slides .
0
Votes
Room Tips
"The higher up rooms have an amazing view."
Read review
"it's a large resort, so if you don't want to wait for elevators then request for lower floors, but..."
Read review
"All have an ocean view and for the best view, be above the fourth floor."
Read review
"Ask for a room on a high floor. Your oceanview will be so much better."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite