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Secrets Huatulco Resort & Spa

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Secrets Huatulco Resort & Spa
Secrets Huatulco Resort & Spa
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3,396 Reviews from our TripAdvisor Community

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Showing 2,174: English reviews
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Chicago, Illinois
Reviewed yesterday NEW

My husband and I have had the privilege to go to other Secrets' resorts in Cancun, Mexico and their level of service is always 4 stars. Therefore, we were looking forward to going to Secrets Huatulco. However, we had never been in that section of Mexico and were a bit apprehensive. Little did we know that this would be our...

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Helpful?
Thank MB278
Newmarket, Canada
Reviewed yesterday NEW

This was our third trip to Secrets and we had a wonderful time. The food and drinks were excellent. It was unfortunate that the red flag was up for the week but it was good to see that the lifeguards take guest safety seriously. We spent all week by the pool because the bathrooms are too far away from the...

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Helpful?
Thank Sandra G
Baton Rouge, United States
Reviewed 2 days ago NEW

We reserved a swim out suite, it was very roomy and loved walking out to patio and jumping into pool. I snorkeled off of the beach, I saw colorful fish! Also, took a boat out a few miles and saw thousands of dolphins, jumping and playing in the ocean. The food at Secrets was not best, but anytime we asked...

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Helpful?
1Thank Michelle G
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Michelle G We would like to thank you for taking the time to share your experience with us. I am delighted to know that you had wonderful vacations at Secrets Huatulco. Therefore I would like to thank you for your beautiful comments about our hotel and services. Thank you once again for choosing us, and we hope you will...

Ajax, Canada
Reviewed 2 days ago NEW

We visited this resort Feb. 14th. to 21st. We have been to numerous 5 star resorts over the years and many Secrets and Excellence resorts. This one is equal to or better than any of the others. The staff was the friendliest of any resorts we have been to. I would to give special mention to Axel Chavez and Rolando...

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Helpful?
Thank Casper122151
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Casper122151 We want to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Huatulco Resort and Spa. It was our pleasure to have the opportunity to host your holidays. I am glad to know how much you enjoyed spending time here in Huatulco a beautiful paradise from the pacific...

Newmarket, Canada
Reviewed 2 days ago NEW

We just returned from Secrets and must say we were greatly impressed with everything about this hotel and location. We travel alot and to us this hotel should be used for training other managers and staff on how to run a top notch location. The hotel was spotlessly clean, the staff responded to ever request with "with pleasure" and a...

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Helpful?
Thank Shawvele
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Shawvele First of all, I would like to thank you for giving us the opportunity to host your holidays. Your sincere opinion is very important to us, therefore to know how much you enjoyed your time in our Secrets Resort is a great source of motivation to keep working this way, since our mission is to create memories by...

Calgary, Canada
Reviewed 2 days ago NEW

One of the highlights was the staff, particularly Vladimir, Dulce, Ada and Feftal. Dulce is an amazing, gracious and knowledgeable instructor in archery. She was also a pleasure to assist with other activities around the resort. I don't know why this resort only has one female instructor for outdoor activities, but she sure paves the way for more. I was...

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Helpful?
Thank w2w5m
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, w2w5m. We want to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to have you home and to know that you had a pleasant stay and you had the opportunity to enjoy our hospitality and the efforts of our entire team,...

Minocqua, Wisconsin
Reviewed 2 days ago NEW

We were guests here February 11/18 this year. The resort is still incredible! The staff treats you so special, and they are genuine in their happiness to help with almost anything. Spent my early mornings by the pool writing, or walking the beach. The other beach to the East is still gorgeous in the sunrise, and usually only a couple...

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Helpful?
2Thank rick r
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, rick r. Thank you very much for sharing your comments through our Trip Advisor Account. We are delighted to know that you had an enjoyable stay with us. Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way. It has been our pleasure...

Ontario
Reviewed 2 days ago NEW

As always with Secrets, the staff are the key to the success of the resort. All requests were prompted addressed and responded to with a smile. Special shoutouts to Alma, the hostess in the Market Cafe; Diego, the friendly bartender at the Sky Bar and Marco, the Amstar tour rep, all of whom went above and beyond the call of...

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Helpful?
Thank ACanadianguy
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, ACanadianguy We want to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to have you home and to know that you had a pleasant stay and had the opportunity to enjoy our hospitality and the effort of all of our team....

Morris, United States
Reviewed 3 days ago NEWvia mobile

I cannot say enough wonderful things about each and every staff members attention to detail during our past stay! What a beautiful resort with hardworking, genuine and very kind staff. We will definitely be back!!! Thank you for making this vacation so special and unforgettable to us. Rest, relaxation and quiet is exactly what we needed! Keep up the excellent...

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Helpful?
Thank Angela T
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Angela T I would like to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to have you home and to know that you had a pleasant stay and you had the opportunity to enjoy our hospitality and the efforts of our...

LOSTANT, United States
Reviewed 3 days ago NEW

We have loved Secrets for years, but this year in Huatulco was different. Food was still great, but the maid services were lacking. People are always nice, and the best part for us was when we arrived, we were told "Welcome Home". Nice touch.

Review collected in partnership with this hotel
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Helpful?
Thank Bonnie W
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Bonnie W Thank you very much for sharing your comments through our Trip Advisor Account. We are delighted to know that you've had an enjoyable stay with us, let me assure you that your opinion is great sources of motivation for those who have offer you an excellent service during your stay. As you may know, our mission is...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. ... more   less 

Additional Information about Secrets Huatulco Resort & Spa

Address: Seccion Hotelera Bahia de Conejos | Lote 8, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: ₹ 14,613 - ₹ 36,131 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Huatulco Resort & Spa 4.5*
Number of rooms: 399
Reservation Options:
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Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco
Hotel Style:
#1 Spa Hotel in Huatulco
#1 Top resorts Hotel in Huatulco
#1 On the Beach Hotel in Huatulco
#1 Luxury Hotel in Huatulco
#2 Business Hotel in Huatulco
#3 Romantic Hotel in Huatulco
#4 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Huatulco Resort & Spa staff and other travellers.
382 questions
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Questions? Get answers from Secrets Huatulco Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in Buildings 3 and 5 are the best for Internet reception. The internet is sketchy though.”
 of 5 bubbles MB278, 23 Feb 2017 | Read review
“We had a jaccuzzi suite and actually made use of it a few afternoons. The staff work hard to make sure your stay is comfortable. Never had any bad experiences. If there is something missing or wrong with the room, they make it right!”
 of 5 bubbles sandragS9126SA, 23 Feb 2017 | Read review
“Swim Out ocean view are the best and closest to ocean.”
 of 5 bubbles 915michelleg, 22 Feb 2017 | Read review
“Building 5 or 6”
 of 5 bubbles Casper122151, 22 Feb 2017 | Read review
“all rooms ocean view but the higher rooms are the best views”
 of 5 bubbles Shawvele, 22 Feb 2017 | Read review
5 of 5