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Novatel

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#56 of 156 hotels in Acapulco
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morag c wrote a review May 2021
Kirkcaldy, United Kingdom92 contributions59 helpful votes
Went there to go to a vet specialist for guide dogs the hotel was very clean great on covid precautions while staff were all extremely friendly and very helpful During our stay. My dog was made to feel exceptionally adored by all the staff I won't hesitate to stay here again the rooms are exceptionally comfortable beds are wonderful I slept very well which is unusual
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dharmendra J wrote a review Feb 2020
Bardez, India2 contributions1 helpful vote
Couple slept whole the night , air condition is not working .Even manager Vipul could not do any thing apart from just convincing me that all is well .. Worst service ..By maintenance team and the manager aa well
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Date of stay: February 2020Trip type: Travelled with family
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Safe-DJ wrote a review Jun 2019
Atlanta, Georgia, United States34 contributions44 helpful votes
Hotel is on one way small road but great hotel. Outside looks small but inside is great. Nice big and clean room. Food was amazing. Lots of options of fruits. Great helpful staff. Not a single complaint during g our stay.
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Date of stay: June 2019Trip type: Travelled with family
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Camper00244629347 wrote a review Nov 2018
1 contribution
I have visited this with my friend to a have cup of coffee at cafe pluck .i met a vivacious lady her name was Shikha she was very humble and polite she briefd us about the hotel n the services she gave us a small trip of all restaurant which was a small journey with excellent guide shikha n thnx for for ur humble behavier ...😇😍😘
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Date of stay: November 2018Trip type: Travelled with friends
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Brian N wrote a review Jun 2015
1 contribution
stayed in one of the rooms and the wall was leaking I guess one of their pipes burst had to stay up most of the night moping the room since there wasn't anyone to attended after 6pm and if I left it like that the next day would be like a pool. I told them about the problem I mention that one of the rooms have a leak above my room and going into my room all they care is about making money. The price is too pricey for just a room that has no cable or no internet don't bother it shouldn't cost that much even in Acapulco or in Mexico in that matter and everything is out dated like from the 1960's.
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Date of stay: August 2014Trip type: Travelled with friends
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KnollDeb wrote a review Feb 2015
Port Alberni, Canada27 contributions19 helpful votes
Here again, for 6 weeks this time. It's great here as always. Brought some friends from home down this year and they are already planning their next trip here. A friends from Cortland, New York returned after 12 years and had a gret time and will be bringing her family nest year. Apartment is great, beer delivered to room. New Superama on the way to Caleta Beach, great place to shop, almost like home. Staff is great as always. 2 weeks left, maybe should have stayed longer, oh well, maybe next year.
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Date of stay: February 2015
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Trip type: Travelled with friends
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KnollDeb wrote a review Apr 2014
Port Alberni, Canada27 contributions19 helpful votes
Wel, we just got home from Acapulco. We stayed at the Novatel for 11 weeks this year, the longest time ever. It was great as usual. Went everywhere we wanted, su Casa, Paradise, Los Flamigos, Pie de la Cuesta, Tres Marias, Bullflights, Caleta Beach, La Cabana Mi Piaca, D'Raquel's and a couple of new places. We were worried that we might be staying for ltoo9 long. Wrong. It was awesome. Not too many tourist. Didn't see any spring breakers this year (good for us not so good for Acapulco). Everyone at the hotel was great, beer delivered to our room so we didn't have to pack it up the hill. Had trouble cashing travelers cheques this year. Nova Scotia would not cash them alot. Finally cashed $500.00 at Bancomer but only $500 at a time. Telvi from Etal was great fun as always, went out a couple of time for dinner and her and Gary came to Tres Marias one afternoon when we were there. They also took us to Taxco for 2 nights and we had a wonderful time. Got the best suntan ever, those extra three weeks made the difference. Already looking forward to next year.
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Date of stay: January 2014
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Trip type: Travelled as a couple
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jeffsq wrote a review Apr 2014
Beijing, China1 contribution
I was expected so much here but im regular client of novatel..but im disappointed here rooms are really small and pay ment is internationally collected..so bad and staff is really good and nice location
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Date of stay: April 2014Trip type: Travelled with friends
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piramal12 wrote a review Sept 2013
Hyderabad, India3 contributions
excellent in staying along the trip with all travel arrangements.Time didecated in service and food options aretramadous good.Site view around the hotel was extremly beatiful and pleasent for business deals and smooth planning of schedules were easly possible in that atmosphere making things to happen more betterway.
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Date of stay: August 2013
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Trip type: Travelled on business
Room Tip: My room was very good
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43Anne wrote a review Jun 2012
Port Saint Lucie, Florida2 contributions
Room was small ans quite uncomfortable. Would not return.
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Date of stay: June 2012Trip type: Travelled as a couple
Room Tip: Avoid room 3
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LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
15
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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NOVATEL (Acapulco) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Novatel
Which popular attractions are close to Novatel?
Nearby attractions include Galerias Diana (0.3 km), La Diana Cazadora (0.4 km), and Margo Organizacion Turistica S.A. de C.V. (0.4 km).
What are some restaurants close to Novatel?
Conveniently located restaurants include Sunset Lounge, Restaurante Condimento, and Fisher's Acapulco.
Is Novatel located near the city centre?
Yes, it is 0.9 km away from the centre of Acapulco.