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The Grand Mayan Acapulco

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#2 of 179 Hotels in Acapulco
Certificate of Excellence
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1 room 2 adults 0 children
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The Grand Mayan Acapulco
The Grand Mayan Acapulco
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1,867 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Mayan Acapulco
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Showing 1,560: English reviews
Costa Mesa
Reviewed 8 December 2008

My husband and I stayed at the Grand Mayan from 11/22 - 11/29 over Thanksgiving. The grounds are like something out of a movie they were so beautiful. The Accomodations and the spa were spectacular as well. I fell in love with the people in Acapulco as they were nothing but gracious. My husband and I travel extensively, I have...

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2Thank twardcostamesa
Cincinnati, Ohio
Reviewed 30 November 2008

Just returned from a weeks stay. Place is fabulous. Everything is very new and very clean. The staff is very attentive. Place is right on the beach. The beach is one of the nicest we have ever been to - very clean and very wide. The place has huts on the beach which are free to use. They have an...

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1Thank walleCincinnati
Toronto
Reviewed 26 November 2008

Accommodations at the Grand Mayan Acapulco were excellent. My wife and I visited for two weeks with another couple, sharing a two-bedroom suite. We split our views - one week golf view, the other week ocean view. The ocean view was impressive, but the golf view was more comfortable for use of the balcony in the afternoons. Roberto Alarcon provided...

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2Thank MemoToronto
Mission, Bc
Reviewed 26 November 2008

We just came back from a week in Acapulco & stayed at the Grand Mayan. Our suite was great & all of the people working there had great attitudes. We thoroughly enjoyed the lazy river - just drifting along in an inner tube. We were surprised with the late check in - 5 pm. Make sure that you have your...

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1Thank Rh1961
new york
Reviewed 24 November 2008

The last thing you would ever expect to happen when you and your three year old daughter go into the private mini pool on our balcony is to have your child step in glass. We were already in the hotel for two and a half days when this happened. This was the first time that anyone of us on the...

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7Thank JBA111
California
Reviewed 14 November 2008

My girlfriends and I stayed at the Grand Mayan Acapulco in late October. I guess we lucked out and got an ocean view room because it was the off-season, but our room was beautiful and well appointed. The beach, pool and whole property was very stunning and we had a lovely time at the hotel. I also found the staff...

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1Thank mipps76
mexico
Reviewed 13 November 2008

We read lots of the reviews of the Sea Garden before going. The rooms are average with not overly brilliant views but the cleaning service is very thorough. The hotel is a long way from Acapulco and it is an effort to get into the centre for a wider choice of restaurants and bars. If you are without a car...

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1Thank Margarita27
Wis
Reviewed 12 November 2008

We spent two weeks at the Grand Mayan and really enjoyed our stay. The rooms were very clean and the daily service was excellent. The pools were cleaned daily and were a lot of fun. They have an excellent children's pool area. We ate several meals at the resort and were pleased with the quality. We took several tours of...

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Thank WisMarv
New York
Reviewed 11 November 2008

We stayed at the Grand Mayan from 11/1 to 11/8 and it is truly a mega-resort. The grounds are outstanding and of course the pool is tremendous. We found all staff to be very friendly and accomodating. It seems that the motto of the resort is CLEAN, CLEAN, CLEAN every where you look you will find people cleaning from floor...

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Thank conom
Los Angeles, CA
Reviewed 11 November 2008

Roberto Alarcon is the real deal! All of the reviews here do not even do him justice, he is the best. Roberto owns and runs a tour guide and transportation service in Acapulco. He is always on time, flexible, and speaks excellent English. He also has the best local restaurant recommendations - Su Casa, Linda Vista, and El Oviedo. Roberto...

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Thank BinaryFire

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Grand Mayan Acapulco

Address: Avenida Del Palmar 1121, Acapulco 39900, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: ₹ 13,726 - ₹ 14,370 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Acapulco 4.5*
Number of rooms: 451
Reservation Options:
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Also Known As:
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Hotel Acapulco
Acapulco Grand Mayan
Hotel Style:
#1 On the Beach Hotel in Acapulco
#2 Luxury Hotel in Acapulco
#4 Romantic Hotel in Acapulco
#4 Family Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Acapulco staff and other travellers.
136 questions
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Questions? Get answers from The Grand Mayan Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the 5th floor rooms have some traffic noise, but get the afternoon shade and you can watch the golfers.”
69stephenp, 24 Apr 2017 | Read review
“Ocean side”
SteveAugusta_Maine, 24 Apr 2017 | Read review
“Ocean views from floor 3 up”
697Nancy1, 18 Apr 2017 | Read review
“We were upgraded to a full bay view on the 19th floor.”
stephenpouliot, 6 Apr 2017 | Read review
“Ask for ocean view.”
mikeandcindy2017, 5 Apr 2017 | Read review
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