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The Grand Mayan at Vidanta Acapulco

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Traveller (1809)
Room & Suite (436)
Pool & Beach (433)
Overview
  • Excellent62%
  • Very good28%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“roberto alarcon”(318 reviews)
“robertoalrey yahoo”(136 reviews)
“grand mayan”(995 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Reviews (2,171)
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1,695 results
Traveller rating
1,011
518
84
53
29
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LanguageEnglish
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1,011
518
84
53
29
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All reviewsroberto alarconrobertoalrey yahoogrand mayanlazy rivertour guidethe cliffgolf courseocean viewsea gardenbeautiful resorthighly recommend the grandbaldo work hotmailwater parkalways on timeemail addresstime sharetimeshare presentation
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1 - 5 of 1,695 reviews
Reviewed 2 days ago

We are members of the Mayan group and have stayed at almost all of their resorts. Well maintained, nice large pools, good service and usually many dining choices. Comfortable beds, ample living space. Pools at little crowded with people saving lounge chairs.

Thank sharon g
Reviewed 1 week ago

Everything about the property is fabulous! Clean, comfortable and well maintained. Food in the restaurants was great! Beach was very quiet and beautiful sunsets! Pool and pool area are very well maintained. Lazy river was fun! Lunch served by the pool daily and food was...More

1  Thank Leslie W
Reviewed 3 weeks ago via mobile

Grand Mayan is a beautiful place to have nice time with the family, it is secure for our grandsons who come with us. The swimming pool is very good and here we enjoying the slow river. The beach is amazing, the waves are strong but...More

Thank Salvpr
Response from Vidanta V, General Manager at The Grand Mayan at Vidanta AcapulcoResponded 1 week ago

Hi Salvpr! Thank you very much for taking the time to comment!. We are pleased to know that we met your expectations and that you took a very good impression. Our job is to offer a first class service with the highest standards. I assure...More

Reviewed 3 weeks ago

Excelent place and great service with a very good location (to beach, shopping, shows, restaurants, etc.) for all types of couples and family amusement. I will return to this hotel without any doubt .More

Review collected in partnership with RCI
Thank aajc1982
Response from Vidanta V, General Manager at The Grand Mayan at Vidanta AcapulcoResponded 1 week ago

Dear aajc1982..Thank you very much for giving us your comments about your stay at The Grand Mayan, we are pleased to know that you had a wonderful time at our facilities. Comments like yours inspire us to continue creating wonderful vacation experiences. Our doors will...More

Reviewed 3 weeks ago

We recently purchased into the Vidanta family in Nuevo Vallarta. This was our first time going to Acapulco and didn't know exactly what to expect. In comparison, this resort is smaller and older and didn't offer as many amenities. While the resort is beautiful, the...More

1  Thank CarolB454
Response from Vidanta V, General Manager at The Grand Mayan at Vidanta AcapulcoResponded 1 week ago

Dear CarolB454, We really appreciate the time you have spent sharing with us your impression of your stay at The Grand Mayan. It is good to know that you think our property is complete in terms of services, that you liked the rooms, and that...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$ 94 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Acapulco
#3 Family Hotel in Acapulco
#3 Luxury Hotel in Acapulco
#4 Romantic Hotel in Acapulco
#9 Best Value Hotel in Acapulco
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 94 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Acapulco
#3 Family Hotel in Acapulco
#3 Luxury Hotel in Acapulco
#4 Romantic Hotel in Acapulco
#9 Best Value Hotel in Acapulco
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1809)
Room & Suite (436)
Pool & Beach (433)
Dining (142)
Amenities (83)
Family and Play Areas (15)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Andrea P
19 July 2018|
AnswerShow all 5 answers
Response from Nickdaulton | Reviewed this property |
That’s a good question. I don’t know. They give you the bracelet to wear when u check in to your room to access all the amenities. I have never inquired about getting a bracelet for Day access only. I would give them a call.
0
Votes
slkrebs
29 June 2018|
AnswerShow all 9 answers
Response from Henik99 | Reviewed this property |
$800.00 there is a Grocery store and Walmart about 10 min taxi and you can load up.
1
Vote
Maria G
12 April 2018|
AnswerShow all 7 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Room Tips
"Ask for an ocean view."
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"The hotel won't reserve rooms, but request a beach side room on the 5th to 7th floors."
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"We had a partial kitchen and city view."
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"Best Staff and Food"
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