We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Grand Mayan Acapulco

#2 of 178 Hotels in Acapulco
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
No availability for your dates from these sites
Compare best prices from top travel sites
Management photos
The Grand Mayan Acapulco
The Grand Mayan Acapulco
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,890 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,567: English reviews
Start your review of The Grand Mayan Acapulco
 Click to rate
Reviewed 3 days ago NEW

We stayed at the Grand Mayan in Acapulco and would not have had such a great experience if not for our wonderful driver and guide, Carlos. We were a big and challenging group (3 generations consisting of my husband and I, our young adult kids and our parents, 3 seniors above 80 with mobility problems!) Even then, Carlos was patient,...

 Report
Helpful?
Thank Becky C
Boston, Massachusetts
Reviewed 1 week ago via mobile

Amazing vacation! Beautiful resort! We paid a $7 a day fee to have access to the gym. The gym was equipped with everything anybody would need. We enjoyed two couples massages, they had a special buy one get one free so we enjoyed two together. We don't drink and we eat extremely healthy diets so we were nervous to head...

 Report
Helpful?
1Thank lindsayjae
Reviewed 1 week ago via mobile

Beautiful Resort, friendly, helpful staff and the Joy Squad was very fun! Salvatore Elacio was very funny and we had a great time playing bingo by the pool! Our personal tour guide, Juan Hernandez-Rodriguez, was the best! Born and raised in Acapulco and was very knowledgeable about all of Acapulco. We will definitely go back!

 Report
Helpful?
1Thank TrimDT62
Miami, Florida, United States
Reviewed 2 weeks ago

It is really sad when you remember wonderful time, beautiful scenery and extraordinary people in a place, and when you come back find an extremely deteriorate city and a false sympathy . I am a fanatic of MEXICO. Being bless to have visited in Ixtapa, Cabo, Huatulco, Cancun, Cozumel and Acapulco (30 years ago). Last week i stayed one week...

 Report
Helpful?
1Thank Miguel F
San Antonio, Texas
Reviewed 3 weeks ago

The location is good, the staff are amazing and very respectful - always greeting with buenos dias with their hand over their heart and a tiny bow. The units are very nice though the one that we had is a little overdue for the routine renovation - still it was nice, very clean and comfortable. The beach in front of...

 Report
Helpful?
1Thank walksinlight
Reviewed 3 weeks ago via mobile

Clean,safe, beautiful! You'll need a cab driver - ask for MIGUEL #4. He's amazing, prompt, safe, honest, GREAT price, and speaks great English. And so fun & friendly! There's no shuttle from the airport so email him to schedule a pick up. Acapulcomikehome@live.com.mx

 Report
Helpful?
4Thank Michele B
Santa Fe, New Mexico
Reviewed 3 weeks ago

Our overall experience was absolutely amazing. From the time our bags were picked up until we left; the attention we were given was tops. Everyone was very respectful and very helpful. The gesture, hand over the heart, the staff used made us feel welcomed as royalty. Landscaping and sprawling gardens and pool areas were beautiful and well maintained. Access to...

 Report
Helpful?
1Thank Bernardo C
Washington, DC, United States
Reviewed 4 weeks ago

We had a one bedroom suite on the golf course side. The management offered to move us to the ocean side, but we preferred to stay where we were. The entire staff could not have been better. From the time we arrived at the bell station until we left, everyone went out of their way to assist without being intrusive....

 Report
Helpful?
1Thank Stephen P
Smithfield, Maine
Reviewed 4 weeks ago

The Grand Mayan Acapulco has much more limited food choice than the Grand Mayan in the Yucatan. The beach is very nice but beware of the sea snakes. The under tow is as strong as I have ever seen and I swim in the north Atlantic in downeast Maine! The check in desk was very helpful! Salomon was extremely accommodating,...

 Report
Helpful?
1Thank SteveAugusta_Maine
San Mateo, California
Reviewed 18 April 2017

Beautiful entrance, helpful staff, water aerobics, Sunday mass, perfect weather, gorgeous rooms, romantic and family friendly. We became Grand Luxe members as it is easy to drive to Acapulco from the interior of Mexico. We never left the resort it was so nice and had everything. Different shows and restaurants for every night of the week. Soft sanded beach that...

 Report
Helpful?
Thank 697Nancy1

2,040 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1618)
Viewed
Pool/Beach Area (329)
Viewed
Dining (63)
Viewed
View from Room (130)
Viewed
Hotel & Grounds (297)
Viewed
Family/Play Areas (12)
Viewed
Room/Suite (139)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (4)
Viewed
Other (641)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (395)
Viewed
Amenities (83)
Viewed
Beach (4)
Viewed
Grand Mayan Room (49)
Viewed
Grand Mayan Suite (73)
Viewed
Pool (64)
Viewed
Dining (73)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (5)
Viewed
Dining (3)
Viewed
Family/Play Areas (1)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Acapulco hotels
0.2 km away
Mayan Palace Acapulco
Mayan Palace Acapulco
#7 of 178 in Acapulco
953 reviews
7.8 km away
Hotel Encanto
Hotel Encanto
#1 of 178 in Acapulco
280 reviews
0.5 km away
Pierre Mundo Imperial
Pierre Mundo Imperial
#8 of 178 in Acapulco
696 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Princess Mundo Imperial
Princess Mundo Imperial
#10 of 178 in Acapulco
1,636 reviews
11.2 km away
Fiesta Americana Villas Acapulco
6.3 km away
Banyan Tree Cabo Marques
Banyan Tree Cabo Marques
#3 of 178 in Acapulco
515 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Grand Mayan Acapulco

Address: Avenida Del Palmar 1121, Acapulco 39900, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: ₹ 13,963 - ₹ 14,350 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Acapulco 4.5*
Number of rooms: 451
Reservation Options:
TripAdvisor is proud to partner with Cancelon and TripOnline SA so you can book your The Grand Mayan Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Hotel Acapulco
Acapulco Grand Mayan
Hotel Style:
#1 On the Beach Hotel in Acapulco
#2 Luxury Hotel in Acapulco
#4 Romantic Hotel in Acapulco
#4 Family Hotel in Acapulco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Acapulco staff and other travellers.
137 questions
Ask a question

See all questions (137)

Questions? Get answers from The Grand Mayan Acapulco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper level facing the ocean.”
BernardoC591, 28 Apr 2017 | Read review
“the 5th floor rooms have some traffic noise, but get the afternoon shade and you can watch the golfers.”
69stephenp, 24 Apr 2017 | Read review
“Ocean side”
SteveAugusta_Maine, 24 Apr 2017 | Read review
“Ocean views from floor 3 up”
697Nancy1, 18 Apr 2017 | Read review
“We were upgraded to a full bay view on the 19th floor.”
stephenpouliot, 6 Apr 2017 | Read review
5 of 5
Check these sites for availability
Cancelon
*Disclaimer
Prices are for 1 room, 2 adults
Change dates