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    The Grand Mayan Acapulco

    Avenida Del Palmar 1121, Acapulco 39900, Mexico
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    Traveller (1656)
    Pool & Beach (411)
    Room & Suite (404)
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    Overview
    • Excellent61%
    • Very good29%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “roberto alarcon” (318 reviews)
    “grand mayan” (970 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,972)
    Traveller rating
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    1 - 5 of 1,596 reviews

    Reviewed 4 days ago

    Everything about the hotel was nice with the exception of room cleanliness. Many furniture pieces were molded and the room smelled like meldew. Within the first hour we went to Walmart to buy air fresheners. Over the course of a week we had to have...More

    Thank Antoine S
    Reviewed 1 week ago

    We have visited all of the major resort towns in Mexico,but this was our first visit to Acapulco. We checked into the Grand Mayan which is a beautiful hotel! We exchanged with Intervals International and were given a two bedroom on the golf side of...More

    2  Thank Jeff S
    Reviewed 1 week ago

    My husband and I thoroughly enjoyed ourself in Acapulco while staying at the Grand Mayan. We had a personal tour guide for the entire week. We highly recommend Juan Hernandez if you plan on visiting Acapulco. His email address is juankyshow@hotmail.com. He made our stay...More

    1  Thank dsttina
    Reviewed 2 weeks ago

    The Grand Mayan is a beautiful hotel. We stayed September 1 to 8, 2017. The facility is clean and people of the hotel are respectful and very helpful. We love the way they cover their heart when they greet you - showing it is heart...More

    1  Thank Rejina C
    Reviewed 3 weeks ago

    WOW! Here we are at Grand Mayan Acapulco, checked in Sunday 8/27. Flew 14 hours, no sleep to enjoy the advertised facilities at all the resort facilities, especially looking forward to the lazy river, pools etc at the sister resorts at Mayan golf, etc for...More

    1  Thank Diana S
    Response from Socialmediamanager1, Manager at The Grand Mayan AcapulcoResponded 2 weeks ago

    Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay with us. We are disappointed that we were unable to meet your expectations to the fullest. Our goal is to make each one of our guests’...More

    Banyan Tree Cabo Marques
    556 reviews
    #3 of 168 hotels in Acapulco
     
    Holiday Inn Acapulco La Isla
    73 reviews
    #24 of 168 hotels in Acapulco
     
    Ocean Breeze Hotel
    27 reviews
    #113 of 168 hotels in Acapulco
     
    Pierre Mundo Imperial
    749 reviews
    #8 of 168 hotels in Acapulco
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Golf Course
    • Tennis Court
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$ 94 - US$ 267 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Acapulco
    • #2 Luxury Hotel in Acapulco
    • #4 Romantic Hotel in Acapulco
    • #4 Family Hotel in Acapulco
    • #12 Best Value Hotel in Acapulco
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 451
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon and TripOnline SA so you can book your The Grand Mayan Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    • Also Known As
    • Grand Mayan Acapulco Hotel Acapulco ,
    • Grand Mayan Hotel Acapulco ,
    • Acapulco Grand Mayan
    Add Photo Photos
    Traveller (1656)
    Pool & Beach (411)
    Room & Suite (404)
    Dining (140)
    Hotel & Grounds (1020)
    Family and Play Areas (13)
    Bathroom (4)
    Business Centre & Event Rooms (3)
    Nearby
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    .65 km away
     
    Pierre Mundo Imperial
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    556 reviews
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    Holiday Inn Acapulco La Isla
    73 reviews
    1.13 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    aruba11344
    15 August 2017|
    AnswerShow all 9 answers
    Response from Socialmediamanager1 | Property representative |
    please call us at 1-800-292-9446
    0
    Votes
    Google Translation
    aruba11344
    15 August 2017|
    AnswerShow all 12 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446
    0
    Votes
    Google Translation
    Garret B
    6 August 2017|
    AnswerShow all 10 answers
    Response from Michael V | Reviewed this property |
    Yes!
    0
    Votes
    Room Tips
    "Request a beach side if possible"
    Read review
    "The Master Suite has a small pool on the patio and a kitchen."
    Read review
    "Ocean views are stunning!"
    Read review
    "Ask for ocean view, but u will need to attend timeshare presentation to get anything decent"
    Read review
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