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Gran Plaza Hotel Acapulco

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Traveller (828)
Room & Suite (245)
Pool & Beach (158)
Overview
Av. Costera Miguel Aleman No. 1803 Fracc. Magallanes, Acapulco 39670 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,061)
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393 results
Traveller rating
83
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1 - 5 of 393 reviews
Reviewed 3 weeks ago

Good solid Hotel - some areas need renovation. But overall a good stay. Breakfast was nice on the outside Terrace. Room spacious. Nice balcony. Right at the main Street. Small Gym, Good Valet, Concierge Service for Attractions.

Thank artificial80
Reviewed 22 July 2018 via mobile

We came during vacation season in Mexico so it was extremely crowded so it made the trip stressful. Valet was quick and provided great service. We were drove up and the grabbed the bag immediately but the it was over half an hour to get...More

Thank Mastracchioc
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded 26 July 2018

We appreciate your preference and we take note of your comments to improve our service. We do every effort to ensure that our guests receive the best service and attention of our staff. The hotel is actually under renovation, Rooms and public areas will soon...More

Reviewed 19 June 2018

All the roms have a fantastic Ocean View. All rooms are being remodeled with new concepts. Their big meeting and Convention rooms have already been finished the decoration status and they look impressive. The Gran Plaza Hotel Acapulco is considered one of the favorite hotels...More

Thank piquisr
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded 28 June 2018

We appreciate your preference and the recognition. We are pleased to know that the hotel location and ambiance was at your satisfaction It will be a pleasure to welcome you again in the near future . Best regards . Elvia Zavala / General Manager

Reviewed 19 March 2018

First of all this is an all inclusive! Actually is a semi all inclusive hotel! The pictures on the website are totally misleading, the furniture is old , the headboard in our room was very duty . The housekeeping, they do a good job and...More

1  Thank luciacosta58
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded 22 March 2018

We appreciate the opportunity of your feedback. As GPHA, we do every effort to ensure that our guests receive the best service and attention of our staf and are deeply sorry to hear that we failed this time Also, we will put special attention to...More

Reviewed 7 March 2018

Overall, I found this being a great trip! Rooms were very clean. I would suggest getting the beach/ pool view- its beautiful! Only complaint that I have about the rooms is that it would be nice if a mini fridge was included. Also, the beds...More

Thank asia112018
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded 12 March 2018

Thank you for expressing your experience at the hotel during your recent stay with us, and are delighted to learn that you enjoyed the service and the food. Also we thank you for detailing our areas of opportunity that undoubtedly are very important and certainly...More

View more reviews
About
Description
The Gran Plaza Hotel Acapulco is an impressive Hotel with a unique pyramidal architecture, facing the Ocean in the Heart of Acapulco Golden Zone, at 35 minutes from International Airport and 5 minutes from downtown ...More Welcome to the most famous beach of the world Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair Access
Free Parking
Spa
Breakfast included
Hotel Style
Family
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Family
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
506
Price range
US$ 57 - US$ 387 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Acapulco
Also Known As
Crowne Plaza Acapulco Hotel Acapulco
,
Acapulco Crowne Plaza
,
Crown Plaza Acapulco
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Hotel class
Hotel Style
Family
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
506
Price range
US$ 57 - US$ 387 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Acapulco
Also Known As
Crowne Plaza Acapulco Hotel Acapulco
,
Acapulco Crowne Plaza
,
Crown Plaza Acapulco
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Photos
Traveller (828)
Room & Suite (245)
Pool & Beach (158)
Dining (63)
Amenities (23)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 157 attractions in Acapulco
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.40 km away
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Questions & Answers
Ask a question
Adam G
2 March 2018|
Answer
Response from Amy V | Reviewed this property |
I'm not sure where you are booking thru but I know with the big companies like Sunwing it's only 2 adults per room unless it's a suite.
0
Votes
Traveller_Interupted
27 January 2018|
AnswerShow all 4 answers
Response from Toni R | Reviewed this property |
I did not see an adult only pool. Yes WiFi is included in your hotel stay. Hope this helps answer your questions. Enjoy Acapulco!! So beautiful!
0
Votes
Amy V
6 November 2017|
AnswerShow all 2 answers
Response from Toni R | Reviewed this property |
I was with a large group so I felt safe. I liked the convenience of having Wal-Mart and alot of shopping areas close to the hotel. We walked to these areas during the day and I felt safe. We did not leave and walk around the... More
1
Vote
Room Tips
"Corner suites are large and sunny. Higher floors offer an impressive view of Acapulco Bay."
Read review
"The bahia suite"
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"beach/pool"
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"Go elsewhere"
Read review
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