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15/10/2017 16/10/2017
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    Mayan Palace Acapulco

    Avenida Del Palmar 1121 | Playa Diamante, Acapulco 39900, Mexico
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    15/10/2017 16/10/2017
    Traveller (782)
    Pool & Beach (276)
    Room & Suite (241)
    Pierre Mundo Imperial
    749 reviews
    #8 of 168 hotels in Acapulco
     
    Princess Mundo Imperial
    1,781 reviews
    #9 of 168 hotels in Acapulco
     
    Las Brisas Acapulco
    1,619 reviews
    #4 of 168 hotels in Acapulco
     
    Fiesta Americana Villas Acapulco
    1,454 reviews
    #5 of 168 hotels in Acapulco
     
    Overview
    • Excellent50%
    • Very good31%
    • Average8%
    • Poor5%
    • Terrible6%
    Travellers talk about
    “mayan palace” (432 reviews)
    “taxi driver” (77 reviews)
    “lazy river” (67 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Pierre Mundo Imperial
    749 reviews
    #8 of 168 hotels in Acapulco
     
    Princess Mundo Imperial
    1,781 reviews
    #9 of 168 hotels in Acapulco
     
    Las Brisas Acapulco
    1,619 reviews
    #4 of 168 hotels in Acapulco
     
    Fiesta Americana Villas Acapulco
    1,454 reviews
    #5 of 168 hotels in Acapulco
     
    Rooms
    15 Oct16 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,012)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 697 reviews

    Reviewed 5 days ago

    There are 3 hotels on the property. If you make a reservation using TripAdvisor, you will be automatically be making a reservation at the Mayan Palace Golf resort, which is maybe 1/2 from the beach. If you call the property directly and ask to be...More

    Thank Al B
    Reviewed 1 week ago

    Decorations of the lobbies and workmanship of the roofs in the Mayan Hotels are incredible!!! That being said....... We went as part of the time share, and we were treated different when being in a time share than when you are a regular hotel guest....More

    Thank diva c
    Response from Socialmediamanager1, Manager at Mayan Palace AcapulcoResponded 3 days ago

    Dear Guest: Thank you very much for providing your comments about your vacation at Mayan Palace. We are pleased to learn you perceived the resort’s cleanliness. All the same, we are disappointed that we were unable to meet your expectations to the fullest. As one...More

    Reviewed 2 weeks ago via mobile

    Stayed at Mayan Palace/Playa Aug. 19-26,2017 with my brother, his wife and my husband. We had a 2 bedroom suite reserved. Arrive early on Saturday, Aug. 19 at 9am. We understand that check in doesn't start until 5pm. However we made a request for early...More

    Thank divae1
    Response from Socialmediamanager1, Manager at Mayan Palace AcapulcoResponded 1 week ago

    Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback...More

    Reviewed 15 August 2017

    Nice rooms. Nice pool. The restaurant by the pool has a delicious breakfast buffet. Everything about this resort is nice. Very NICE. Unfortunately, is simply pales in comparison to its newer, bigger, better-in-every-possible way "brother" resort - The Grand Mayan. It's really very simple, if...More

    Thank Kitty-Brad B
    Reviewed 10 August 2017 via mobile

    I like to start with good comments.... the parking logistics are great! The facilities are good, areas such as the rooms and pool are clean and big. The pool boy Ruben was nice, helpful and efficient! Definitely tough to should point him out in particular....More

    1  Thank Dani M
    Response from Socialmediamanager1, Manager at Mayan Palace AcapulcoResponded 16 August 2017

    Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are happy to receive your kind comment about some of our staff, as they always look to exceed all our guests’ expectations....More

    Pierre Mundo Imperial
    749 reviews
    #8 of 168 hotels in Acapulco
     
    Princess Mundo Imperial
    1,781 reviews
    #9 of 168 hotels in Acapulco
     
    Las Brisas Acapulco
    1,619 reviews
    #4 of 168 hotels in Acapulco
     
    Fiesta Americana Villas Acapulco
    1,454 reviews
    #5 of 168 hotels in Acapulco
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Bar/Lounge
    • Beachfront
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$ 230 - US$ 391 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Acapulco
    • #6 Family Hotel in Acapulco
    • #7 Luxury Hotel in Acapulco
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com so you can book your Mayan Palace Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    • Also Known As
    • Mayan Palace Acapulco Hotel Acapulco ,
    • Acapulco Mayan Palace ,
    • Mayan Palace Hotel Acapulco
    Add Photo Photos
    Traveller (782)
    Pool & Beach (276)
    Room & Suite (241)
    Dining (64)
    Hotel & Grounds (528)
    Family and Play Areas (5)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Ocean Breeze Hotel
    27 reviews
    .88 km away
     
    Pierre Mundo Imperial
    749 reviews
    .26 km away
     
    Princess Mundo Imperial
    1,781 reviews
    .15 km away
     
    Torre Blanca Condominium
    18 reviews
    2.33 km away
     
    Nearby Restaurants
    Paititi del Mar. Restaurante & Relax
    270 reviews
    1.28 km away
    Celeiro Brazza Grill & Churrascaria
    182 reviews
    1.08 km away
    Ika Tako
    65 reviews
    1.20 km away
    La Granja
    114 reviews
    1.10 km away
    Nearby Attractions
    Capilla de la Paz (Chapel of Peace)
    721 reviews
    7.55 km away
    Punta Diamante
    327 reviews
    .97 km away
    Xihuacan Museum and Archeological Site
    150 reviews
    6.14 km away
    Playa Revolcadero
    137 reviews
    3.60 km away
    Ask a question
    Questions & Answers
    Steve N
    5 September 2017|
    AnswerShow all 3 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    munkae
    25 August 2017|
    AnswerShow all 7 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Kim R
    24 August 2017|
    AnswerShow all 4 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446
    0
    Votes
    Google Translation
    Room Tips
    "ask for rooms looking towards pool area and close to exits to the pool and to the lobby so you won't have..."
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    "High floor away from the lobby building"
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    "Great rooms"
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    "Just ask the any of the front desks!"
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