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Auto Hotel Ritz Acapulco

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28 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Reviewed 2 September 2014

My daughter and I went alone felt safe ,meet great people ,great beach great weather the rooms were clean and the view was beautiful ......staff were always friendly and helpful ... Great vacation !!!!!

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1Thank Cynthua
California City, California
Reviewed 12 April 2014

A couple of years back we decided to go to Acapulco during December, being a high season time for that place and not being prepared with a reservation we ended up at this so called hotel, we were 4 couples with kids and took 4 bedrooms, they charged us full price for the season and gave us room that were...

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3Thank Bella L
Paris, France
Reviewed 6 May 2011

staff - so rude and unhelpfull, no idea of customer service; room - no hot water, toilet didn't flush, water was leaking from the sink, fleas in a bed (no kidding), cockroaches on the floor, road work just outside the hotel all night long, nothing included in a ridiculously high price! when we reported any problem to the staff we...

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8Thank KaElEm
montreal
Reviewed 9 September 2008

Traveling alone as a single older woman I felt insecure as half of the halls of the hotel were dark. I complained to the administrators and I was told that it was done in order to save electricity since a good portion of the hotel rooms were vacant!!!! The room had no telephone, so in case of emergencies you had...

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5Thank belugasweet
Cornwall, Ontario
Reviewed 25 January 2008

I stayed at the Ritz from Jan. 11 to Jan.17 2008 and would recommend it very highly. The food was excellent, the staff was very friendly and helpful, they couldn`t do enough for you. Very clean rooms, comfortable beds, the bathrooms were always very clean and asways had lots of hot water. Excellent ocean front view. Beautiful big pool. The...

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4Thank paulette7
Detroit, Michigan
Reviewed 13 March 2007

Great value for an inexpensive all inclusive! Older Hotel but very clean. Booked through Apple Vacations (charter). Stayed March 2, 2007 to March 9, 2007. No problem drinking the water (and everything else) and eating here! Never got even a twinge of sickness! The hotel staff was very friendly and helpfull. The newer tower (south tower) rooms are much nicer...

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2Thank jwflygirl
A TripAdvisor Member
Los Angeles, CA
2 reviews
34 helpful votes
Reviewed 30 May 2003

This place charged us $100 a night for a room whose elevator and air conditioning didn't work. We asked for a change of rooms and got one where the a/c was still out of order but had the charm of having wires hanging from the bathroom ceiling. All for $100 a night. Even during the Christmas/New Year's high season, there...

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24Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Auto Hotel Ritz Acapulco

Address: Avenida Wilfredo Massieu Perez s/n | Fracc. Magallanes, Acapulco 39670, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: ₹ 2,632 - ₹ 5,467 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Auto Hotel Ritz Acapulco 2.5*
Number of rooms: 82
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Questions & Answers

Here's what travellers have asked, with answers from Auto Hotel Ritz Acapulco staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go to this hotel”
 of 5 bubbles 771bellal, 11 Apr 2014 | Read review
“go to another hotel”
 of 5 bubbles KaElEm, 6 May 2011 | Read review
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